Account Transactions: Receipts - Send automated 'payment received' e-mail when payment is reconciled
Ability to send an automated 'Payment received with thanks' email to the customer
Purpose: To give a professional image to users’ customers/clients, and save time in a current manual process
Hi everyone, we totally get how automating the sending of receipts when a transaction is reconciled would free up time and the manual task involved in this activity.
Though not in the pipeline at present, this is a feature our product team would like to explore more in the future.
We’ll be sure to update you all again when we are able to look into this deeper. Thanks
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David Cummings
commented
Really important update and is needed ASAP
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Olivia Ascenzo
commented
A timesaver which would make running of a business much more efficient and effective. It's very time consuming having to go into each paid invoive, select receipt send off, etc. Would be a great feature to add!
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Kat Child
commented
this would save so much time.
Even if we could tick the payments in the transaction list and send bulk receipts from there
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John McGauran
commented
This is so easy to setup automatically, so disappointing they don't have it
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Nathan Kitchen
commented
How on Earth has this been raised over 7 years ago and not been rectified?
Are we aware that this is accounting software and receipt notifications are usually requested by clients?
Any idea when we can see this Xero Support???
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Merren McIntyre
commented
Automatic sending of receipts for customers - a timesaving option to bulk send receipts at once or have an option to auto send, rather than having to open each one individually to send.
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Magnus Hammar
commented
We're probably going to move away from Xero before they get this feature in place. Taking forever.
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Cass Moore
commented
Option to turn on - Auto send receipts when reconciled
Option to turn on - Auto send remittance when payments reconciledAs soon as possible please - will save hrs per week!
This is a necessary everday process. -
matt simpson
commented
This is nuts it is not available feature, it's basic bread and butter.... email the customer a receipted invoice when the transaction is complete. Come on xero!
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Nick Chan
commented
Please add this feature.
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Kate Burnby
commented
Toggle to send a thank you note that can be simply customised for example to include a link to leave a google review - like they do already in Zoho (we really miss this feature)
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Leah James
commented
The current way of sending receipts is too long winded and is too easy to miss an invoice especially when lots of invoices are going out.
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Tristan Adams
commented
Add the functionality to send a receipt directly from the reconciliation screen - a prompt perhaps to save clicking through to the bank feed?
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Mark Handley
commented
Yesterday please.
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Sara Wolski
commented
This would be so helpful! Thank you
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Cass Moore
commented
It will save at least 5 hrs a week
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Sue Stokes
commented
Is this available - if it isn't I would like to vote that it is added to Xero as it would a huge help to our business especially as it takes you out of the invoice once you allocate a payment. So in order to send anything to confirm payment you have to go back into the invoice - send an email and advise invoice paid. There must be a way for this to be automated? Please advise. Thank you.
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Kate Clement
commented
always being asked whether payment has been received. Sometimes circa 30 emails per week. This is a must for it to be automated once reconciled.
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Katie Shaw
commented
Every client of ours requires receipts for payment to provide evidence of payment. There should be an automatic option to send receipts when payment and invoice are reconciled.
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Hailey Lawrie
commented
Xero needs to automate receipts from any reconciled payment. Or provide a tick box at the reconciliation page to pick and choose who you want to get a receipt or not upon reconciliation.