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Hi Kelly,

I endorse Derek's message - having switched to Chase for my banking as a self-employed person four months ago now, I can report that I am having to spend 30-45 minutes every month on the Chase app/Xero website doing the following tasks five times over for my five Chase accounts:

- Logging onto the Chase app on my (Android) phone as Chase UK has no laptop/browser functionality (the Chase app is much slower than my other bank apps and often glitches, making the below steps very slow going - often they need to be repeated when the app glitches);
- Selecting the relevant account;
- Selecting "See statements";
- Selecting "Create a statement" as this is the only way to get a CSV file rather than a pdf;
- Having to manually input start and end date for the first and last day of the previous month, as there is no option to do this for me (as "Last 30 days" will not work unless it is the first day of the month);
- Downloading the CSV to my phone;
- Opening the CSV on my phone to share it to my Cloud files;
- On my laptop, downloading the Xero Excel template, saving it, opening it next to the Chase CSV, and copy/pasting the relevant columns into the Xero Excel template;
- Uploading the Xero Excel to the relevant Xero feed;
- Reconciling the transactions.

The update we are waiting from Xero/Chase would save me all steps bar the last.

To save me moving bank again (or perhaps moving accounting software), please do provide us with a realistic update asap, and/or recommend a workaround to streamline the above process.

Many thanks,

Natalie

Hi Kelly, this is really disappointing news, particularly after March’s update confirming the feed was already in testing. I imagine many Chase account holders, myself included, have been regularly checking for progress since then.

Moving this back to “Accepted”, with no timeframe for resolving the issues, does leave the impression that development has been put on hold. Could you clarify whether work is still actively ongoing and what priority Xero is giving to overcoming these hurdles?

Hi, That's great news - I'm not sure whether to stay with Chase or move banks, it would depend on a timeline for the rollout, Do you have a projected timeline? Is it likely to be before the new financial year?

I have just started using Xero fro MTD compliance - i have several Chase accounts, chase do not have csv export only pdf of statements - so this is causing a lot of unnecessary work. 😵‍💫

Please can someone provide at eta! or an update of progress (i think i read recently that ChaseUK are now Open Banking compliant, so that should make development easier). i really need hope that this is launching soon(ish) so i can keep pushing through 🤪

I'm fast giving up hope & considering switching banks or MTD software. The radio silence is so annoying !

Hi please may we receive an update on this? Every month I am having to download and manually update Xero for my five Chase accounts which is taking up excessive time as a self-employed person. Thanks

Is there any indication when the Chase UK bank feeds will be available?

Could we please get an update on when this will be live?
I

Same here please Provide us an update of timing, I have a current and three savings with cahse and its really disruptive doing it manually

Hi there, is there an update on this please? I have 5 Chase accounts that need to link into my Xero and it is a real hassle to have to do this manually every month X5. Many thanks

Hi team, can you please confirm if there's an update on this as we just created a new MTD account for Xero, and are in need of this bank connection for reconciliation.

Thanks,
Talha

what time scale are we looking at for chase uk bank feed - i have just setup a new chase account ready for MTD & just signed up to Xero ready for april ?