Bank Feed - Charities Aid Foundation (CAF)
For Xero to expand their bank feed connections to develop a feed that supports Charities Aid Foundation (CAF)
Hi team, we appreciate the growing interest this idea's gaining and want you to know our product teams are very attuned to our customers desire for a bank feed for CAF bank.
We're continuing to work closely with our third party integrators to make more bank feeds available via open banking. A feed for CAF is high on our agenda, however we're reliant on third party integrators to support this integration in order for us to deliver this for you all.
I want to assure you we're pushing for it's integration, but we cannot commit or confirm a timeline for this work to be undertaken.
As soon as there's progress to share we'll happily provide further updates for you all.
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Verity Cleary
commented
This is incredibly important to our operations.
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Fiona Earle
commented
Please Please add CAF bank feeds, drives me mad not being able to work efficiently like I can with other banks & clients.
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Anne-Marie Mason
commented
This would be a great help to us to speed up efficiency - please Santa can we have it for Christmas! :)
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Fiona Budd
commented
This would make a huge difference to charity clients for whom CAF bank is the best choice for so many other reasons.
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Gabrielle Higgins
commented
Adding my vote too to get the CAF bank feed prioritised. Charity staff always have to put in more hours to get the work done than is reasonable, and the additional time taken without the bank feed is a burden which it would be wonderful to lift.
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Gavin Muir
commented
This would make such a difference allowing to streamline our process and improve our governance and control
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anna clare temple
commented
An automatic CAF feed would make our reconciliations so much more efficient. We have a volunteer who carries out our management accounting and this would make their role so much easier. It would also result in more timely information, enabling us to make decisions more easily and provide more accurate information to funders when reporting back.
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Khushi Ratra
commented
Just adding my strong vote to get the Charities Aid Foundation (CAF) bank feed prioritized.
While the new QFX downloads help, this remains a tedious manual process for charities. We deal with a very high volume of aggregated donations via CAF, meaning reconciliation takes hours every month. This is valuable time we should be spending on our charitable mission, not administrative backlog.
An automatic CAF feed is essential for Xero to truly support the non-profit sector efficiently. Please move this to 'In Development' soon—it would be a massive efficiency gain for all charities using Xero. Thanks
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Sheila King
commented
Interested to read the positive comments re Quick Books and their bank feed to CAF - our accountant is already recommending a transfer for QB's superior functionality and overall ease of use, so the fact that we'd have a feed too is a major sway in their favour.
Anyone else had good experience with Quick Books? I have zero faith (pun intended) that Xero will deliver a feed in the foreseeable future. It's quite clear we're just getting platitudes in response to our requests. -
Sheila King
commented
Interested to read the positive comments re Quick Books and their bank feed to CAF - our accountant is already recommending a transfer for QB's superior functionality and overall ease of use, so the fact that we'd have a feed too is a major sway in their favour.
Anyone else had good experience with Quick Books? I have zero faith (pun intended) that Xero will deliver a feed in the foreseeable future. It's quite clear we're just getting platitudes in response to our requests. -
Chris Amys
commented
Quick Books are amazing. Much better than Zero especially as they have been proactive in getting a banking feed established. So pleased with the customer service from Quick Books, an amazing organisation who understand the needs of charities
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Robin McDonald
commented
Thanks for the update, but it’s hard not to feel that we’re hearing the same message we heard a year ago, interest noted, no timeframe, maybe someday.
At this point, it comes across less like a development challenge and more like prolonged procrastination. A bank feed is not a niche request; it’s a core function that many Xero users desperately need. The continued lack of clarity suggests that either this isn’t a priority for Xero, or there is no real intention to deliver it any time soon.
The absence of even a rough timeline is simply unacceptable for users trying to plan their financial operations. Many of us are now questioning whether Xero is still the right platform for our businesses/organisation. A clearer commitment, not just “hope to explore”, is long overdue.
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Sunshine Wood
commented
We urgently require bank feeds activation. This is essential to our business. We will have no choice but to go with another accounts software provider if Xero cannot accommodate.
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Clive Mence
commented
Dear Georgia Clarke,
I don't understand why you keep on resending the same respnse from months ago.
And no reply if you would create any templates more suitable to the legal requirements of Charities. -
Martin Cosarinsky Campos
commented
This would be a crucial requirement for as, as many charities in the UK using CAF. Hoping to see a development on this asap!
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Chris Eastabrook
commented
Please, I beg you Xero, action this asap.
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Denise Farrar
commented
It's October tomorrow, any update on this?
This is critical for us, as so many other organisations. A timeframe would be extremely useful along with an understanding of whether this has been given any sort of priority. Thank you.
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Heather Dunlop
commented
I understand that CAF are ready to go at their end, the sooner Xero can action it the better
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Sheila King
commented
This is the number 1 change request we have.
The manual download from CAF and upload to Xero is a nightmare - someone has to find the time to do every week or we can't reconcile our accounts. And we have several bank accounts in two different legal entities, so it takes forever. As a small organisation, we're thin on the ground re people who know how to do this and have the proper authorisation at either 'end'.
Pleas prioritise, it would be fantastic.Thanks, Pennoyer Centre
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Kelly Paton
commented
This is critical to our banking. We desperately want to do open banking with CAF and Xero - it will help us significantly.
Thanks CPSL Mind Ltd