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Banking & chart of accounts

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2 results found

  1. Revert the Manual Journal Screen to the Old Look (Please!)

    The new manual journal screen after the update... this is terrible. Please revert back the ability to see the post date. Currently, you can only see the journal title. Additionally, the journal does not need to fill the whole page. Stop trying to be like QBO, you are better. The old look was precise and easy to navigate. This new look is clunky and difficult to navigate.

    4 votes

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    0 comments  ·  Reconciliation  ·  Admin →
    Feedback  ·  AdminAnis Anuar (Admin, Xero) responded

    Thanks Nick for sharing your feedback on the uplifted Manual Journals experience.

    We understand that changes to a familiar workflow can be frustrating, especially when you're using Manual Journals regularly and have established ways of working.

    As this idea is requesting a return to the previous version of the feature, it doesn't fit our Product Ideas guidelines. We've updated the status to Feedback.

    If there are specific aspects of the new experience that could be improved, such as the layout, navigation, keyboard shortcuts, or data entry flow, we'd encourage you to start a new idea focused on those changes. That gives the community an opportunity to vote on specific improvements and helps our product team better understand where we can continue refining the experience

  2. unreconcile auto-reconciled transactions

    Develop a way to bulk unreconcile auto-reonciled transactions. I've taken over a Xero file and found hundreds of errors with the auto-reconciled transactions. The client can't afford to pay me to fix it all. There should be a way to bulk undo a system that cannot be guaranteed to be accurate.

    1 vote

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    0 comments  ·  Reconciliation  ·  Admin →
    Feedback  ·  AdminDavina Roper (Admin, Xero) responded

    Im sorry to hear your client is having issues with the Auto Reconcile feature Tasha. This is something that is better handled by our amazing Support team who will be able to help your client with removing the incorrect transactions in bulk. You can either raise a case with our Xero Support team yourself or let your client now how to do this so they can get the help they need to sort this out.

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