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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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463 results found

  1. Dear Support,
    Please expand bank feed connections to the Standard Chartered Global Private Bank. This will assist greatly in processing bank account information in Xero.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing what banks you'd like to see us develop a feed with, Michelle. We'll start to feel out the appetite in this feed from the community here, and I'll share if there are any plans made for developing a feed wth Standard Chartered Global Bank.

  2. AmBank Group Malaysia (including AmBank Islamic) currently has no direct bank feed integration with Xero. Malaysian SMEs using AmBank must manually export and upload CSV statements, which is inefficient and error-prone. We request Xero to establish a direct API-enabled bank feed with AmBank, similar to the existing CIMB and RHB Malaysia integrations. This would greatly benefit Malaysian businesses and support Xero's growing presence in Malaysia.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Appreciate you raising this idea, Azman. We can see how connecting AmBank Malaysia through a direct bank feed could help streamline reconciliation and reduce the need for manual statement imports.

    We've moved this idea to Gaining Support so we can continue gathering feedback. We'll keep sharing interest from the community with the team as they assess future banking integrations.

  3. Before triggering direct advice to the bank to disconnect a bank feed(s), send a warning to the Xero Administrator that outlines the impending course of action in an attempt to stop an unintended consequence after archiving an active bank account.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing this idea, Mark. We can understand how receiving a warning before Xero sends a request to disconnect a bank feed could help prevent accidental disconnections, particularly when an active bank account is archived unintentionally.

    We've updated the status of this idea to Gaining Support so we can continue tracking community interest.

  4. It would save numerous steps if:

    When a new account is created from within a transaction (for instance spend money or journal entry) the option to add a reporting name was available, instead of having to update later through the chart of chart of accounts.

    When creating a new account, through the chart of accounts or elsewhere, that the Report Code mapping category could be allocated at the same time.

    27 votes

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    Hi everyone, thanks so much for all your feedback and support on this idea!

    We know that sometimes you need to create a new account on the go—like when you’re right in the middle of entering a spend money transaction or a journal. But at the moment, you can’t create a new COA account then and there.

    The current workaround is to create the account first from the Chart of Accounts before doing your actual task. While that gets the job done, we understand it’s not the most efficient way to work, especially when you’re trying to keep momentum.

    This idea is now in the Gaining Support stage. We’re keeping an eye on how much interest it’s getting, and your votes and comments help show the value this would bring to your day-to-day.

  5. Dear Support,
    Please expand bank feed connections to the Bank of Singapore (An OCBC Company). This will assist greatly in processing bank account information in Xero.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for taking the time to suggest this. We understand the request to add Bank of Singapore as a supported bank feed connection. This could help customers and advisors spend less time managing manual statement uploads.

    For now, bank transactions can be brought into Xero by importing a supported statement file from your banking provider.

    We've updated this idea to Gaining Support so we can continue tracking interest from the community. If this connection would help your business, add your vote and let us know more about your setup.

  6. Show how many lines to reconcile per month:

    I only use Xero once month, to do last months accounts. I know some people go in every day, or every few days and reconcile a few transactions, but I just do it all once a month and print the end of month reports. I am sure a large portion of people do this too.

    I reconcile all previous months transactions, and run the reports. Say it is 8 April, I don't need to reconcile any transactions for April. I just want to close off March.

    Therefore I want the blue "Reconcile…

    2 votes

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    Hi everyone, thanks for sharing this suggestion. We understand you’re looking for quick filters like “Last Month” and “This Month”, along with transaction counts, within the bank reconciliation dashboard to help prioritise outstanding items.

    Having these shortcuts and clearer visibility could make it easier to review specific periods and track reconciliation progress.

    I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.


  7. Xero urgently needs to add support for Hong Leong Bank commercial banking accounts (ConnectFirst) for automatic bank feeds and auto reconciliation. Right now, the Hong Leong connection appears limited to personal banking, which is not useful for many real business users.

    For companies like ours, the actual operating account is under ConnectFirst, not personal banking. Without commercial bank feed support, we are forced into manual uploads and manual reconciliation, which defeats the purpose of automation and increases admin workload and error risk.

    Please add Hong Leong ConnectFirst support as soon as possible. This would be a high-impact improvement for Malaysian…

    2 votes

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Rex, thanks for sharing this suggestion. We understand you’re looking for automatic bank feeds for Hong Leong Bank ConnectFirst business accounts, so transactions can flow directly into Xero without needing manual imports.

    Having a direct connection could help make reconciliation more efficient and reduce extra steps when managing daily finances.

    I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.


  8. I would like to be able to copy a Transfer transaction.

    When viewing a transaction on the "Transaction: Spend Money" screen, the "Options" menu includes a "Copy" function. However, when viewing a transaction on the "Transaction: Transfer" screen, the "Options" menu does not have the "Copy" function. Please add the "Copy" function in the "Options" menu on the "Transaction: Transfer" screen.

    6 votes

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    Hi Gregory, thanks for raising an idea in the forums here. To try get a better understanding of your workflow, is there a reason you would generally want to create the Transfer transactions prior to reconciling in your bank account?

  9. It is frustrating when manually reconciling transactions when a variance is a bank transaction fee and I select 'Bank Fee' as the reason for the difference only to then have to select bank fee again when completing the transaction line presented for the Bank Fee.

    Surely, if I have selected 'Bank Fee' as the reason for the difference, the line presented could have the 'Bank Fee' nominal account pre-selected and the appropriate Tax Rate populated given that it is for a Bank Fee?
    It's only a small thing, but it bugs me.

    4 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We appreciate you explaining how autofilling the account and tax fields when applying a bank fee could streamline reconciliation.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  10. Improved Integration with Payment Platforms for Bank Feeds

    I would like to suggest deeper integration between Xero and payment providers such as:

    Stripe

    GoCardless

    Square

    Specifically, it would be valuable if Xero could automatically import bank feeds from clearing accounts linked to these payment platforms.

    Many businesses process large volumes of transactions through these providers, and reconciliation of clearing accounts can become time-consuming. Automated bank feeds for these accounts would streamline reconciliation, improve visibility over cash flow, and reduce manual data handling.

    2 votes

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    1 comment  ·  Admin →
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    Hi Matheus , thanks for sharing your idea, and letting us know the changes that matter most for you. Can appreciate the need to simplify the reconciliation process when processing a third party payment. We'll open this idea up to the community to get more support and traction. Cheers!

  11. The new RBC connector cannot see the Line of Credit feeds and has to be refreshed separately compared to the old connector (Yodlee?)

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Samantha, thanks for highlighting this improvement. We understand the ask to have a direct bank feed for RBC Line of Credit accounts could make it much easier to keep borrowing activity and repayments up to date without relying on manual imports.

    At the moment, direct feeds for some RBC Line of Credit accounts aren't available. This means transactions may need to be imported manually, which can add extra steps when reconciling your accounts and monitoring balances.

    In the meantime, you can download transactions from your RBC Online Banking account and import them into Xero using the Import a Statement option. This helps keep your account up to date while continuing to reconcile activity in Xero.

    We'll continue to track interest and gather more input from others who'd benefit from this capability.

  12. New Feature:
    The ability to choose what period to allocate specific Transactions / Credits in. Current period set by default. These should be payment type and credit type transactions.

    If the current period is the default this will save time by not having to open a prior locked period to allocate to a payment or invoice.
    The current process falsifies when the credit was taken up and allocated, by forcing you to open prior periods which the credit was generated. When the debtor takes up the credit in current months payment, by opening prior periods this alters the locked period,…

    4 votes

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    Hi Katrina, thanks for sharing your thoughts on lock dates. Currently, tasks like allocating credit notes or prepayments can be blocked if transactions fall before the lock date. A non-advisor user can still apply a credit note if:

    • The credit note is dated before the lock date and the invoice or bill is after the lock date, or
    • The invoice or bill is dated before the lock date and the credit note is after the lock date.

    However, if both the credit note and the invoice or bill are dated before the lock date, a non-advisor can’t apply it. In this case, an adviser needs to either temporarily remove the lock or apply the credit note themselves.

    Xero also provides both a Standard and an Adviser lock date, which lets advisers restrict staff while still completing necessary allocations and adjustments.

    We’ve moved this idea to Gaining Support so we can…

  13. When linking a Co-Operative Bank Business account it is currently necessary to download and print off a pre-populated form, sign and then upload. Two weeks later you (I assume this is a common experience) receive a message saying the bank account number needed to be 16 digits. You then need to do the whole thing again, this time adding two zeros to the end of the bank account number so the system can recognise it.

    Ideally of course non of this would be necessary but I think the piece of paper itself is a Co-Op problem not a Xero one.…

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Carolyn, thanks for raising this with the community. We can see how a simpler way to connect Co-operative Bank accounts could make getting started with bank feeds much easier.

    At the moment, the setup process for some bank feeds is determined by the bank's requirements, which may include completing and submitting an authority form before the feed can be activated. While waiting for the bank feed to be approved, you can import bank statements manually using CSV files to keep your accounts up to date and continue reconciling transactions.

    I've updated the status of this idea to Gaining Support so we can continue tracking community interest. If you'd like to share more, it would be helpful to know which part of the setup process caused the most friction, whether it was the forms, the approval timeframe, or something else.

  14. Suspension of transactions waiting for more information
    Please please please
    When doing the reconciliations can there be a quick action button that lets me set aside this transaction for now so I can continue with the easier reconciliations and then come back to these ones.
    Ideally the selected transactions would change colour and stay at the top of the list for revisiting. Even perhaps with a line underneath them to delineate from the main recon list.
    The "suspension list" would not be part of the scrolling or page selection, as we need to easily see that they still need to…

    1 vote

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    Hi Dianne, thanks for sharing your feedback here.

    Having a way to temporarily park bank statement lines during reconciliation could make it easier to work through high volumes of transactions without losing your place when an item needs further investigation.

    I've updated the status of this idea to Gaining Support. If this is a feature you'd like to see, please continue to vote and share how you currently manage these transactions. Your feedback helps us better understand how this could support different reconciliation workflows.


  15. Add a current transaction to an existing back rule with one-click!
    This is a no brainer. Instead of going bank to rules to add another condition, we should be able to click - options: add to bank rule. End of story!

    6 votes

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  16. It would be great if we could recode the dates on invoices - and I'm not meaning due dates. We have holiday programmes running in April and start advertising them in March. Our online booking system sends through the new invoices to be approved at the time of booking. This would be fine except our financial year runs 1 April - 31 March and we have to manually change the date each invoice was issued to an April date. This gets very frustrating and time consuming.

    2 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. Allow us to transfer funds between linked accounts using products like Plaid. Save so much time!

    1 vote

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  18. Reconciling needs to cross reference the bank details of the customer as well as the amount paid. One of the biggest admin errors we face is when we auto match the wrong statement line to invoice. If the software was looking for the bank details too this would help avoid mis match.

    1 vote

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    Appreciate the additional detail you shared, and how matching with the ability to base this on contact bank details would be useful to you, Julia.

    I'll shift your idea to Gaining support so we can get a better sense of interest in this idea. Feel free to share with any colleagues that'd find this useful too!

  19. In Find and Find and Match function in Bank Reconciliation

    Set the "Show spent items" and "Show receive items" to default to what was last used, OR to be always on.

    2 votes

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    Thanks for your feedback, Andrew. Appreciate especially with the new feature for credit notes why you'd like to have this default set.

    We'll start to feel out the interest of this here and I'll make sure to let you know here if there are any plans for changing the behaviour of this check box.

  20. Currently, a check written is downloaded in the feed with the date the check cleared and no payee name. It would be fantastic if AI could read the check, enter the payee and the date the check was actually written rather than the date it cleared. That would save the user from having to look up the check on the bank website and manually editing it so that the bank reconciliation is actually correct.

    2 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for submitting your idea on Xero Product Idea’s David. We can appreciate the need for AI to read the details such as payee and date when the check was written. We’ll start to track support in your idea from the community, here.

    Along with votes, others can now comment to share additional detail about how your idea could improve their experience with Xero.

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