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Banking & chart of accounts

Customer ideas for bank accounts, bank feeds and chart of accounts

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Banking & chart of accounts

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468 results found

  1. Separation between Sales Tax/VAT/GST lock date and accounting period lock date.
    It would save a significant amount of time if VAT periods in Xero could have a separate lock date than the accounting period lock date. For instance, an invoice/bank transaction is still outstanding when filing a VAT return, and the VAT return date could be locked so once this outstanding transaction is completed at a later date, it would automatically appear on the next VAT return. This should be separated from the accounting period lock dates, as you still want to account for that transaction in it's relevant period,…

    25 votes

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    Hi everyone, thanks for all your votes and comments on this idea. Just a quick update to let you know that this request is still open for voting and comments from the community.

    We're keeping an eye on the demand for this idea here, and will be sure to post another update if changes are made in this area.

  2. When reconciling, I enter each transaction and ensure it is taxed correctly. At present I have to return to the main account transaction list, find my next transaction and enter that transaction each time.

    It would be very handy to have a click through to the next transaction or click previous transaction buttons when viewing a specific transaction.

    1 vote

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    Hi Leigh, thanks for your suggestion.

    We understand you’re looking for a quicker way to move between transaction details, such as having next and previous navigation options when reviewing entries.

    Having smoother navigation between transactions could make reviewing and correcting records more efficient.

    We’ll continue to track feedback and interest from the community for this idea.  In the meantime, you can open a specific transaction in a new tab for reviewing while keeping the list open in the original tab.


  3. Stripe connected payment service - ability to add tracking code to stripe fee.
    We use tracking codes for all P&L transactions, connected payment service does not have tracking code option so need to add tracking code manually to all reconciled stripe fees - there are a lot to recode. Since its a connected payment service it takes precedence over any bank rule, so change needs to happen in connected payment service.

    2 votes

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    Thanks for the feedback, Nicole. Appreciate how this could be handy if you have a lot of payment fees that are needing to be coded.

    We don't have any immediate plans on this but will start to track the interest here and share if there are any plans made.

  4. It would be great if Xero can support Japanese banks in the Bank Feed. Been looking for any API to help me connect the Rakuten Bank to Xero but I found nothing.

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    We'll keep an eye on the interest that builds in this here and be sure to let you know if there are any developments planned to support this feed.

  5. It would be great if Xero could automatically do the transfer between Xero bank accounts.
    This is our most time consuming and often error-prone coding in Xero when it should be a simple fix. Many clients still battle with this.

    22 votes

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     ·  2 comments  ·  Reconciliation  ·  Admin →
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  6. On the Account Transactions screen for Reconciled transactions. Would be great to have columns to show the Reconcillation Type and Payment Type (Invoice, Bill etc).

    This would make it easier to identify and sort transactions on that screen

    1 vote

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    Appreciate you sharing how viewing this information from the Account Transactions of a bank account would be useful to you, jason.

    While this isn't something we have plans to add just atm, we'll start to get a sense of the interest fro others in this here. I'll share if there are any updates.

  7. Within Expenses, have the ability to claim International Freight charges. Many freight forwarders charge a credit card for larger values and do not offer direct debit facility. We do not have company credit cards, so it is charged to a personal card and claimed. My only work around is to charge it as a bill to the freight forwarder, then pay the individuals credit card.

    1 vote

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    Hi Timothy, just trying to better understand your idea. Currently it's possible to enter a foreign currency expense claim through Xero expenses.

    An employee could submit a claim for the amount of the international freight charge to be reimbursed by the business. Is there something missing in this feature that would help here?

  8. For Spend Money, to help speed up entry:

    Prefill the last entry for that Contact. Most venders (e.g. "Uber") will be the same expense type over and over. Having the 1st item prefill from the last entry will save time.

    2 votes

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    Thanks for the extra detail, Sandy. We don't have any direct plans around this atm, however we're working on automated bank reconciliation which should help cut down the manual entry of reconciliations for spend money transactions overtime.

    There is also Bank rules that can pick on particulars of your statement lines to help with reconciling - However, it sounds like you're manually creating these transactions before they're reconciled?

  9. Xero urgently needs to add support for Hong Leong Bank commercial banking accounts (ConnectFirst) for automatic bank feeds and auto reconciliation. Right now, the Hong Leong connection appears limited to personal banking, which is not useful for many real business users.

    For companies like ours, the actual operating account is under ConnectFirst, not personal banking. Without commercial bank feed support, we are forced into manual uploads and manual reconciliation, which defeats the purpose of automation and increases admin workload and error risk.

    Please add Hong Leong ConnectFirst support as soon as possible. This would be a high-impact improvement for Malaysian…

    1 vote

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    0 comments  ·  Bank feeds  ·  Admin →
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    Hi Rex, thanks for sharing this suggestion. We understand you’re looking for automatic bank feeds for Hong Leong Bank ConnectFirst business accounts, so transactions can flow directly into Xero without needing manual imports.

    Having a direct connection could help make reconciliation more efficient and reduce extra steps when managing daily finances.

    I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.


  10. wanted to suggest an enhancement to how overpayments are handled within Xero.

    In situations where we receive a customer overpayment that cannot be immediately allocated, the current process requires us to step outside of Xero to contact the customer and clarify what the payment relates to.

    What would be highly beneficial is:
    A built-in option to trigger an “Overpayment Query” email directly from within Xero.

    Proposed functionality:

    A button/action against an overpayment (e.g. “Query Customer”)
    Pre-populated email template including:
    Customer name
    Payment amount
    Payment date/reference
    Ability to customise the message before sending
    Email sent directly from Xero and logged against…

    1 vote

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    Hi John, thanks for your detailed suggestion. We understand you’re looking for a way to send an overpayment query email directly from the bank reconciliation screen when a customer payment doesn’t match an invoice.

    Having this option within the reconciliation workflow could help make it easier to resolve payment queries without needing to move between different tools.

    I’ve updated this idea to Gaining Support so we can continue gathering feedback and examples from the community.


  11. Would be great if users could be directly notified if there is a bank feed disruption or issue for their specific bank accounts.

    5 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Thanks for sharing your suggestion for Xero. We've reviewed the proposed changes, and your idea is now officially open for community voting and comments.

    Please spread the word! Share your idea with colleagues and others who would benefit, urging them to add their vote and specific feedback. Community support is the key to moving this forward.

  12. Offer an option to display on an account transactions page whether or not there is a document attached to a transaction. Also an option to display the file name of the document. Both would save time when checking whether or not the related document has been attached or not. Thank you

    1 vote

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    Thanks for sharing your thoughts with us.

    Just to check is this from the Account Transactions screen of the bank account that you're referring to? - Atm, where there is a file attached to the transaction a file icon along with a number is shown in the far right of the grid on the Account Transactions screen.

    Appreciate you're asking a little further that you'd like to be able to include the document name, being open considering document names can be quite long and there would also need to be consideration for what shows when there are multiple documents attached this isn't something we have any plans around right now but will gain a sense of the interest your idea builds in the community here.

  13. When reconciling transactions and Find & Match is used, usually for multiple matches, please add an attachment button.
    In the example of one payment matched to multiple sales invoices, there is usually a remittance provided by the client that we need to file with the payment.
    We shouldn't need to go back to a reconciled transaction and manually add the remittance to each line individually.

    133 votes

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     ·  2 comments  ·  Reconciliation  ·  Admin →
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  14. Can we please have the ability to export bank statement search results to a csv file?

    Every day I wish that was possible!

    Thanks

    7 votes

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    Thanks for sharing your idea of exporting bank statement search results to CSV. 

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  15. It would be help helpful to be able to edit reconciled transactions within the Xero phone application.

    I often want to fix something on the go and have to wait until I can get to a computer.

    4 votes

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    Thanks for sharing this idea about editing reconciled transactions in the Xero mobile app. We appreciate you letting us know how this could improve your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  16. Use the bank feed as a calculator. Insert tick boxes and select the relevant tick box for money received and/or spent to calculate totals

    For example, have a tick function (such as a tick within the Bills section) to add payments into / out of bank account.

    The benefit could be to help users reconcile individual payments in the bank account against other ledgers used within the users business whether online or offline

    See attached screenshot with example of tick boxes

    1 vote

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    Hi Gary, thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  17. HSBC Business bank feed that updates more frequently than 24 hours in arrears. The fact that it takes more than a day for a customer payment to appear in Xero makes it hard to have effective account management.

    3 votes

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    1 comment  ·  Bank feeds  ·  Admin →
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    Hi Nikki — thanks for sharing this and explaining how more frequent updates would help your account management. I can see that you have raised this previously with Xero Support and as you know there is a delay of 24 hours for the UK HSBC bank feed to reduce duplicates 😣. We can assure you that we’ll keep monitoring this and will update the thread as further improvements become available. Thanks again for raising it and helping us track demand.

  18. On the dashboard and/or Accounting drop-down? I find that I have to manually refresh my Chase accounts daily to get up to date.

    12 votes

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    5 comments  ·  Bank feeds  ·  Admin →
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    ✨ Thanks for the suggestion – we love hearing how we could make bank feeds easier to manage.

    Right now we’re not planning a single “refresh all bank feeds” button in the near future. A few reasons why:

    • Banks control timing: Many feeds update on a schedule set by the bank or provider, so a global refresh wouldn’t guarantee instant data across all accounts.
    • Reliability & limits: Triggering lots of refreshes at once can hit provider limits and make refreshes fail more often, which is a worse experience overall.
    • Security & MFA: Some feeds require multi‑factor authentication or a specific user to refresh, which can’t safely be handled by a single bulk action.

    For now we’re focusing on keeping per‑account refresh reliable and clear in the new homepage banking widget, and we’ll keep tracking interest in bulk refresh for future planning.

  19. It would be great if we could recode the dates on invoices - and I'm not meaning due dates. We have holiday programmes running in April and start advertising them in March. Our online booking system sends through the new invoices to be approved at the time of booking. This would be fine except our financial year runs 1 April - 31 March and we have to manually change the date each invoice was issued to an April date. This gets very frustrating and time consuming.

    1 vote

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    Thanks for sharing your idea, and letting us know the changes that matter most for you.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

  20. Dear Xero Team,

    I am a regular user of the Xero Cloud Portal and appreciate the platform's intuitive features for managing business finances.

    However, I am currently facing a challenge when reconciling bank transactions. I frequently receive bulk deposits that are made up of a large number of small invoices—often exceeding 100. Unfortunately, Xero's current system limits me to matching only up to 100 invoices against a single deposit. This creates a significant bottleneck in my reconciliation process and affects my workflow efficiency.

    Feature Suggestion:
    It would be extremely helpful if Xero could increase the invoice matching limit to at…

    6 votes

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    Thanks for sharing your idea with us, Dora. We appreciate you taking the time to let us know what changes matter to you.

    Your idea has been reviewed by our team and is now open for support from the rest of the community. In addition to upvoting your idea, other members can now comment and share how this change would improve their experience with Xero.

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