Auto-focus 2FA authenticator code field on login
When Xero prompts for the authenticator code during login, the code input box doesn’t automatically take focus. I have to click into it every time before typing. Small issue, but it’s a constant friction point for frequent logins. Please auto-focus the field so users can paste or type the code immediately.
Michael Evans
shared this idea
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Martin Danger
commented
Odd, this idea was suggested more than a year ago but I can't find it anymore. Xero said they were considering it but now it's back to "submitted". Such a simple idea. It would take 15 mins to do. Xero have spent more time playing with the suggestion than it would take to implement it.
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Edward Byard
commented
This 100% - it is so annoying to have to click in the box. This should be a 5 minute job for a developer - make it happen already!
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GCB Accounts
commented
Don't underestimate the amount of friction that things like this cause. I log into multiple Xero accounts several times per day, and it is a constant irritation to have to reach for the mouse and click into the 2FA field. Just follow the design that you yourselves encounter on 99% of 2FA pages, and auto-focus the field.
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Tim Russo
commented
This would save me so many clicks.
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Christopher Long
commented
I completely agree, this catches me out often. With other software I use, e.g. unleashedsoftware.com, it puts the cursor into the 2FA code entry field whereas Xero does not.