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  1. 8 votes

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    Hi everyone, we're working on a new Workpapers solution which will build a foundation that can support more granular access controls in the future.

    We have plans to enable the ability to restrict access to sensitive workpapers and documents, ensuring only the right people can view or edit them, and all actions will be auditable. We'll be rolling the new solution out in phases, and we'll keep you updated on the progress for permissions through this idea.

    Peter Taylor supported this idea  · 
  2. 83 votes

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    Peter Taylor supported this idea  · 
  3. 42 votes

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    Peter Taylor supported this idea  · 
  4. 6 votes

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    Peter Taylor supported this idea  · 
  5. 10 votes

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    Peter Taylor supported this idea  · 
  6. 43 votes

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    Peter Taylor supported this idea  · 
  7. 11 votes

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    Peter Taylor supported this idea  · 
  8. 28 votes

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    Thanks so much for everyone's support in this idea. I'm excited to share we have good news! The team's been working hard on a brand new Workpapers solution where you'll be able to highlight accounts that need attention. 😊

    New Workpapers offers a seamless compliance workflow, making it easy to identify discrepancies with a rich working trial balance and in-built collaboration.

    Starting to rollout in Australia, and we'll be following with release to other regions in 2026. We'll be sure to keep you updated on the progress here as we get closer to the release dates for other regions.

    Peter Taylor supported this idea  · 
  9. 46 votes

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    Peter Taylor supported this idea  · 
  10. 108 votes

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    Peter Taylor supported this idea  · 
  11. 26 votes

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    Hi team, we appreciate your feedback and understand the importance of having decimal places visible in workpapers especially for tasks that require a high level of detail. I'm pleased to let you know that our product teams have paid close attention to the idea from our community here as they develop our new Workpapers solution, where all workpapers in the new solution will show 2 decimal places.

    For those of you using the existing Workpapers solution, there's no immediate change. You can continue with your current workflow. Once the new solution becomes available, we'll share more information on how to access it.

    We're beginning to roll this out to Partners starting with Australia, and will be expanding to other regions in early 2026.

    Peter Taylor supported this idea  · 
  12. 21 votes

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    Peter Taylor supported this idea  · 
  13. 123 votes

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    Hi community, we appreciate all the feedback you've shared on how we can improve new invoicing for your needs.

    In relation to the alert of available credit as raised in this idea, we've identified there are a few situations for Invoice only users where the available credit pop up isn't being shown. This is something we have plans to fix, and while I can't give a specific date on the idea here, we want you to know this is important to us and I'll keep you updated on progress here.

    Peter Taylor supported this idea  · 
  14. 537 votes

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    Hi community, we appreciate the continued traction this idea's received, and do want to provide clarity and set expectation.

    Your feedback has been valuable in understanding the needs of using description only lines to; add subheadings, provide context for grouped charges, and ensure your invoices are easy for your clients to read and understand.

    To reconfirm, atm - You can add one-off description only lines as you enter an invoice. However, if you add detail to any other field the line will be treated as a 'financial' line and you'll need to include Qty, Unit price, Account and Tax rate.

    • We know some users have set up and saved inventory items for description only lines they commonly use, however as the item code field is used for inventory items the line of the invoice is treated as 'financial' meaning you'll then need to include Qty, Unit price, Account and Tax…
    Peter Taylor supported this idea  · 
  15. 84 votes

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    Hiya team, we wanted to share another update with you all. As our product team conduct discovery for potentially extending the Reconcile period feature to more regions we'd love to get our community's active engagement in the process.

    If you'd be interested in collaborating with our team on the research they're doing for this please reply on this idea or respond directly to our update 💬and we'll be happy to share your details with them for further contact. Thank you!

    Peter Taylor supported this idea  · 
  16. 4 votes

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    Peter Taylor supported this idea  · 
  17. 8 votes

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    Hi community, we understand wanting to hear from us around improvements for workpapers and we have some good updates coming with our new Workpapers solution!

    Some of the key enhancements you'll find in the new solution include; roll forward, direct ledger integration, granular user roles, and better collaboration tools. Once live to all we intend to continue iterating and adding enhancements to this new product.

    We've started release to our Australian partners now, with plans to release to to all regions in the new year.

    Peter Taylor supported this idea  · 
  18. 163 votes

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    Thanks for the feedback here, everyone. We get how being able to use custom Excel templates for Workpapers could save you time and power up your use of Xero Workpapers.

    Currently, you can export Workpapers data to Excel and then copy info into your preferred template. Allowing you to continue using your custom templates for now.

    The good news is we're delivering a new Workpapers solution, and our team are exploring how to enable this functionality within this.

    We'll post an update as soon as we have any news to share.

    Peter Taylor supported this idea  · 
  19. 96 votes

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    Peter Taylor supported this idea  · 
  20. 42 votes

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    Peter Taylor supported this idea  · 
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