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  1. 4 votes

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    Hi Antonia, thanks for highlighting this. We can see how a more compact timer could make it easier to track time without taking up screen space while you work.

    I've updated the status of this idea to Gaining Support so we can continue tracking interest from the community. If there are particular workflows or pages where the timer is most disruptive, we'd love to hear more about them.

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    Antonia Connolly commented  · 

    Thanks for your updates on this. Further feedback, since you have asked for it.... it is most disruptive on the 'Clients' tab of the Partner Hub. My usual workflow would be to start the timer, then use the clients tab to open the client's Xero file. However, if the client is not on page one of my client list, I can't access the 'next' button at the bottom of the page as it is covered by the timer. I have to either search for the client using the search bar, or scroll up to the top, minimise the timer, then scroll back down to the bottom to use the next button. This then means I can't immediately see which tab I used to open the timer, which is inconvenient when I want to stop it again.

    Antonia Connolly shared this idea  · 
  2. 56 votes

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    Hi team, thanks for sharing this! We can see how resizable widgets would make the Partner Hub feel more tailored to each practice. Some teams might want a big view of their Alerts, while others prefer a compact Time Summary—being able to adjust widget sizes would make the dashboard feel more like your own workspace.

    Currently, fixed-size widgets can make key information feel crowded or require extra clicks to see more rows of data.

    We’ve moved this idea to Gaining Support so our product teams can understand the demand for a more flexible dashboard. We’d love to hear from you—which widgets would you most like to expand or resize?

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    Antonia Connolly commented  · 

    The quick actions widget is useful (now somebody has told me about it and explained what it is) - however, i want to be able to increase it's size. I have a long list of actions I want to use - and it neither lets me sort so the ones I use most are at the top, nor increase the box size so I can see everything without scrolling.

    Antonia Connolly supported this idea  · 
  3. 146 votes

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    Thanks everyone, we appreciate you continuing to share your support for a maximum contribution base. We understand how this would reduce current manual calculations and help avoid overpaying super.

    Our product teams have continued to review this idea as they plan their roadmaps, however at this point it's not something we've roadmapped.

    For now this idea remains Accepted and will keep being considered as our product team plan future improvements to payroll. We’ll share an update here if there’s meaningful progress.

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    Antonia Connolly commented  · 

    This becomes even more critical with the advent of payday super. If the payroll incorrectly applies super over the max contribution base, it is going to have been paid before there’s a chance for it to be identified in a review of the quarter. It has the potential to cause a very expensive mistake.

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    Antonia Connolly commented  · 

    Hi, the update from xero seems to miss the point. This is not about payments putting an employee over the cap, this is the "Superannuation Guarantee" only guararanteeing super up to the maximum contribution base - ie the employer does not need to pay super over this amount. It is not an employee issue - the lack of this cap can mean the employer pays more than it is legally required.
    Please can somebody at Xero review what we are talking about. this is a part of super legislation.

    Antonia Connolly shared this idea  · 
  4. 11 votes

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    Antonia Connolly commented  · 

    absolutely. Such a simple thing to be missing. Two main use-cases for me:
    - reconciling expenses incurred overseas on credit card. much easier if I can see them all at one time
    - preparing AP batch where I only want to see the AUD payments.

    Antonia Connolly supported this idea  · 
  5. 16 votes

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     ·  2 comments  ·  Practice tools  ·  Admin →
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    Antonia Connolly shared this idea  · 
  6. 7 votes

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    Antonia Connolly supported this idea  · 
  7. 127 votes

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    Hi everyone, thanks for showing your interest here. We've been looking into your requests around Document packs, however want to be upfront that right now, editing sent packs is not on the immediate roadmap.

    We appreciate you providing more details on the exact scenarios where being able to edit a sent pack would be most helpful. It provides a good picture of the specific problems you're facing, which will help us explore various solutions in the future.

    We'll be sure to keep you updated on any progress.

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    Antonia Connolly commented  · 

    Changing the email address is either due to client changing their mind about which email they want it to be sent to (usually due to link between email and Xero), but can also be a typo. The issue would be reduced if there was an ability to add email address from XPM / Xero HQ.

    Adding / changing documents to a sent pack is necessary when client requests amendments - eg I use it to send engagement letters. If a client asks for a minor change my only option is to cancel the pack (sending them a notification email I don’t want to send them) and then create a new pack. I just want to adjust the documents and resend.

    It feels like the driver for this is billing…. If so, charge me an extra ‘signature’ at the time I resend (I’d rather you didn’t though!) but it just makes the process painful at the moment (to the extend I’m actually now consider changing my process so documents such as engagement letters no longer use Xero doc packs.

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    Antonia Connolly commented  · 

    This really is critical. Client has changed email addresses after I sent document pack - I don’t want to ‘cancel’ the pack - it will stay there as cancelled, when all I want to do is resend to the new address.

  8. 30 votes

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    Thanks for your patience whilst your idea is gaining traction.

    We've reviewed your idea and can see that it's been steadily gaining community support.

    Whilst this idea isn't currently in the pipeline, we'll keep monitoring the activity and will update you if there are any changes.