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  1. 349 votes

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    Heya team, we're now actively testing how reports could be grouped and accessed, and we'd love your input in this, so we can design a better report grouping structure that supports role-based access in reporting.

    Get involved! Complete a quick 15-min online activity to test how reports are grouped and accessed:

    • Part 1: answer questions about the current report grouping
    • Part 2: explores a new grouping and role-based report access

    👉 If you're interested, please go through the link here.

    Thanks again for your support and contributions to developing a solution that works best for majority of our customers!

    (Just to note - If you’ve already gone through this activity, there's no need to do it again — our researchers may have contacted you earlier 😊)

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    Grant Jolliffe commented  · 

    Why have you excluded the SA market from this survey?

    Our market is just as important when it comes to providing feedback on this critical issue.

    It really is not that complex - limit the visibility of company performance reports to certain users only (at the very least) or allow us to select which reports each user has access to individually.

    Grant Jolliffe supported this idea  · 
  2. 51 votes

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    Grant Jolliffe supported this idea  · 
  3. 485 votes

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    Hi everyone, we understand how frustrating it is when important emails like invoices are filtered or blocked, and how this affects customer trust and timeliness of engagement with your transactional communications. Thank you for continuing to share examples and highlighting the impact this has on your business.

    We’ve made meaningful progress towards enabling email sending from your own domain. While progress is taking longer than we’d like, we can confirm that substantial backend work is underway. This work spans multiple interdependent teams across Xero, and there are still important steps we need to work through before we can release the capability to customers reliably.

    As we continue to develop this capability, there are a few questions that would help our product teams ensure we’re solving the majority of our users’ needs in this space, with a reliable and secure solution.

    We’d really appreciate your input on the following questions, either…

    Grant Jolliffe supported this idea  · 
  4. 64 votes

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    Grant Jolliffe supported this idea  · 
  5. 505 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

    Grant Jolliffe supported this idea  · 
  6. 103 votes

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    Grant Jolliffe supported this idea  · 
  7. 286 votes

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    Hey everyone, thanks for engaging with this idea about being able to attach PDF bank or credit card statements directly to reconciliation reports in Xero. We know this can help simplify the cross-check process.

    Right now there is the ability to upload statements into the Files inbox where you could create a dedicated folder for these type of files. However we understand the limitation in that this doesn't link them to report as you'd like here.

    Our product team are looking into possible ways to attach files within the banking space and how we might fit it into the reconciliation workflow. It’s early days, and we’ll share an update when there's more news.

    Grant Jolliffe supported this idea  ·