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  1. 8 votes

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    Linda Morrison supported this idea  · 
  2. 17 votes

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    Linda Morrison commented  · 

    This new feature introduced by Xero is not helpful - now when looking at payslips, we don't know what the other earnings are, and have to run other reports to get the information.... but employees can't run those reports, so they are completely in the dark!!

    Linda Morrison supported this idea  · 
  3. 14 votes

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    Linda Morrison supported this idea  · 
  4. 122 votes

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    Hi everyone, we're currently working on a feature that will automate the process of updating employees' NI categories. When released Xero payroll will automatically update the NI categories of employees who are transitioning out of their current category. This ensures that the calculation of NI contributions in the Pay run is accurate, and the correct amount is paid to HMRC.

    Rather than having to notify, and then you needing to update this yourself Xero will save you this step and do it for you!

    I'll come back to share when this is released for you all, here.

    Linda Morrison supported this idea  · 
  5. 97 votes

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    Linda Morrison commented  · 

    I registered a client for PAYE and whilst awaiting the PAYE reference numbers set up and processed payroll just as I would normally do. The RTI filings obviously were rejected. However I would have expected to have gone on and resubmit these filings once the PAYE reference numbers were received. Unfortunately HMRC are taking longer to provide the numbers, and when I did get them, I discovered that the 2 months' payrolls that were processed on Xero Payroll will now need to be done on Basic Tools. Really, Xero? At times I do wonder why I just don't use Basic Tools rather than Xero Payroll as 'do it on Basic Tools' seems to be the stock answer these days from Xero.

    I remember back in the early days of Xero Payroll I summed up the payroll offering as Basic Tools with a payslip. I think Basic Tools is now more advanced that Xero Payroll!

  6. 477 votes

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    Hey community, 👋 thanks for all your support on this idea, I’m pleased to let you know that this has been delivered for UK Payroll initially! It includes the ability to select the date range you’re interested in, and check boxes to either select all results or multiple. Then you can download your selection as a single PDF of multiple payslips.

    For users in AU and NZ we know this is a highly anticipated feature, however to be open this is not any immediate plans for those teams so we’ll leave this idea open. While we appreciate it doesn’t help employers needing bulk downloads, employees can be invited into the Xero Me portal to self-serve payslip collection.

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    Linda Morrison commented  · 

    Totally agree with everyone's comments on Xero's response. But can I just ask... what if the employee doesn't have internet access and receives paper payslips week by week, destroys them after a few months, and then asks for copies? This brings us firmly back to having this feature! Surely Xero being a global entity has the resource to put this function on? If not... why not???!

    Linda Morrison supported this idea  · 
  7. 30 votes

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    Linda Morrison commented  · 

    UK Payroll: Pre-posting report required in the same format as the Gross to Net report. As there is now an issue with amending a payroll after you've posted it, but before pay day, this report is now essential as many of us send payroll reports to clients for authorisation or perhaps employees spot an error on their pay and want it fixed in time for pay day. When resubmitting an FPS prior to payday, this might cause duplicate files. If that's the case then we need a similar report to the Gross to Net but in pre-post mode.

    Linda Morrison supported this idea  · 
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    Linda Morrison commented  · 

    "We recommend that you keep your pay run in draft until the payment date and you’ve finalised all your payroll details.

    This is because HMRC are aware of issues with duplications if pay runs are reverted before the payment date of the pay run has passed."

    Well, who knew?! With this in mind, the gross to net report can only be produced after posting the payroll. But if, like me, you want to send clients a copy of the gross to net so that they can make payments on or before pay day, it looks as though this is NOT recommended by Xero. Yet no other report is available in a decent layout. Come on, Xero, get this issue fixed. Other software providers don't seem to have any problems!

  8. 112 votes

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    Hi community, we understand user roles and the permissions a user has across an organisation is important to many businesses. Right now, as some may have seen across other ideas I've updated - we have some research underway to help us better understand where and how we might best tackle the most predominant needs in roles. 

    To make sure we're getting a good scope across our products - we'd like to offer those interested in roles & permissions for payroll to join the research here. If you'd like to be a part of this, please fill in this short form here ✍️and our team will be in touch over the coming weeks. 🙂


    Just to set the expectation, the research and discovery for this project is likely to take a few months. Once outcomes are formed from the research, I'll be able to return and share what the next steps…

    Linda Morrison supported this idea  · 
  9. 11 votes

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    Linda Morrison supported this idea  · 
  10. 17 votes

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    Linda Morrison supported this idea  · 
  11. 42 votes

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    Hi everyone, thanks for your ongoing interest and support for this idea.

    We understand the complexities surrounding calculating holiday pay for employees in the UK, and acknowledge the need to provide a helpful way to calculate an accurate rate in which to pay out their holiday.

    Our product team are excited to share that this is an area we are currently looking into developing.

    Your feedback and ideas are extremely important to us. As such, we’d like to reach out to our valued community members to get involved in prototype testing, commencing later this month.

    The testing will involve using a prototype tool to assess the usability of a proposed way of calculating Holiday Pay in Xero. We'd encourage users that feel strongly about this area of payroll to sign up and welcome users of all experience levels.

    Given the popularity of this idea we expect spaces to fill up…

    Linda Morrison supported this idea  · 
  12. 107 votes

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    Linda Morrison supported this idea  · 
  13. 8 votes

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    Linda Morrison supported this idea  · 
  14. 167 votes

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    Linda Morrison supported this idea  · 
  15. 160 votes

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    Hi team, we're pleased to share that this is something our team are working on a solution for atm!

    Once available Xero payroll will automatically update the NI categories of employees who are transitioning out of their current category. Ensuring that the calculation of NI contributions in the Pay run is accurate, and the correct amount is paid to HMRC. 🙂

    We expect to have this to you in the next few months and I'll be back to share when it's delivered.

    Linda Morrison supported this idea  · 
  16. 9 votes

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    Linda Morrison supported this idea  · 
  17. 34 votes

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    Linda Morrison supported this idea  · 
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    Linda Morrison commented  · 

    Also, could it be possible to adjust the earnings arrestment figure whilst in a Draft payrun without having to enter all of the payroll data, manually calculate the earnings arrestment deduction figure, go back to Employee Pay Template, update the template with the amount to be deducted, go back to Draft Payrun, reset the payslip, add all of the previously entered data again?

  18. 51 votes

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    Linda Morrison supported this idea  · 
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    Linda Morrison commented  · 

    RBS require an identifier for each person on the file and Xero doesn't support this.