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  1. 10 votes

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    Great to hear you;'re finding good use in our new Smart document capture 🙂

    I've shared this back with our product team to be taken on board. We'll keep an eye on the interest here for now and share if there are any plans made.

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    Tanya Flintoff commented  · 

    The other thing with it sitting in awaiting approval is that it is not picking up duplicates. I found this out this morning where several admin folk loaded the same bill into the files section and Xero did not pick up that the third one was a duplicate because the other two were sitting in awaiting approval. This is very unhelpful.

    Tanya Flintoff supported this idea  · 
  2. 25 votes

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    Thanks for sharing this feedback in Product Ideas, Tamara. Drag & drop options into Xero Files is something our product team are looking into, however we can't make any commitment to development at this stage. I will keep you updated of any progress around this here.

    In the meantime taking on board your feedback here they are keen to get further insight of the old to new outlook experience if there are any further details you'd like to share on your experience using Outlook with Xero, here?

    While the drag & drop you're after isn't available atm, you should be able to use the Files unique email to still send your attachments from Outlook to your Xero Files inbox.

    Tanya Flintoff supported this idea  · 
  3. 80 votes

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    Sorry to hear you're not liking the refresh of the Files inbox, Felicity. The intention is to make managing and working with your files simpler and more efficient.

    Just to confirm, when you say this has added extra clicks for you - would that be the need to go to the Archived tab to access a fioder you've moved a file to?

    Tanya Flintoff supported this idea  · 
  4. 32 votes

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    Thanks for your patience whilst this idea is gaining traction.

    We've reviewed your comments and can see the that this idea has been gaining a lot of support.

    Whilst this idea isn't currently on our product team's roadmap, we're monitoring the activity and will keep you updated on the way.

    Tanya Flintoff supported this idea  · 
  5. 92 votes

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    Thanks for letting us know changes that could improve your experience with the new homepage. It's great to have your feedback on Product ideas here.

    We're keeping an eye on what our customers are sharing back here and if there are any updates to share we will let you know, here.

    Tanya Flintoff supported this idea  · 
  6. 185 votes

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    Hi everyone, we appreciate and want to thank everyone for feedback on the responsiveness of the new Homepage. This has been shared back with our product teams as they continue to develop this experience.

    At this stage, there are no plans to fix the number of columns when using the Homepage. However, our team will continue to monitor usage on this closely.

    One recent change we’ve introduced is that the Homepage layout can be saved at each screen size.

    For example, if you set up and save the Homepage layout for your laptop and then move to a larger monitor you’ll see this adapt. However, if you ‘edit’ the Homepage and save the layout separately from your monitor Xero will remember the layout for each screen size. You should only need to do this once for each screen you use.

    We’re looking at enhancing the edit layout experience soon to…

    Tanya Flintoff supported this idea  · 
  7. 486 votes

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    Hi everyone, we know being able to have more control over widgets on your Homepage will improve our users experience and want to share a quick progress update on where things are at:

    Currently the Cash In & Out and Chart of Accounts Watchlist widgets have toggle options for smaller and larger size options.

    Right now, our product team is actively working on expanding and improving size optionality (rather than just the ‘larger’ ‘smaller’ selections) to more widgets - This will include the Invoices Owed to You, Bills to Pay, Chart of Account, Cash in and Out and Recent Invoice payments widgets. The approach we’re taking will give you additional size selections for these widgets, and more customisation of what’s shown within the widgets.

    Understanding from feedback, that our customers are looking for even more flexibility beyond these size options, our team is continuing to explore further enhancements that'll be…

    Tanya Flintoff supported this idea  · 
  8. 788 votes

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    Hi team, we have some updates to share. Before we dive into the details, we want to be clear that while we’re committed to monitoring, learning, and refining the Homepage, we don’t intend to return to the previous Dashboard style or its column-based widget layout.

    A few months back, we rolled out several enhancements to the "Edit homepage" capability to give you better control over your layout, including:

    • Widgets that remain stationary until they are dropped into a new placement
    • A "shadow" preview showing exactly where a widget will be placed during drag-and-drop
    • Refined animations for a much smoother visual experience
    • Improved on-page guidance regarding how to save multiple layouts across different screen sizes

    In addition to the existing size options for Chart of Accounts and Cash In and Out, our team is currently building smaller widget sizes for Invoices Owed to You, Bills to Pay, Chart of Account, Cash…

    Tanya Flintoff supported this idea  · 
  9. 87 votes

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    Hi everyone, thanks for your feedback on the Xero Files changes. We appreciate you explaining how important direct drag-and-drop is to your workflows.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Tanya Flintoff commented  · 

    Please revert back to the original settings where we could drag and drop into any folder not just the inbox. You have added extra steps and for a BAS Agent who uses this feature day in / day out, this time wasting adds up.

    Exactly how many votes does it need to be reinstated?

    Shouldn't something that has been upgraded to a poorer version of itself, and then been logically explained as to the pitfalls, just be reverted back without unnecessary voting?

    Tanya Flintoff supported this idea  · 
  10. 62 votes

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    Thanks for your open feedback and sharing how we can improve these forums for you! It's crucial to us understanding how we can get better at communicating about product developments.

    We wanted to give you an update on how we’re managing Xero Product Ideas, and our updates - In July last year we made a few changes that included new public statuses for ideas, and providing our customers more guidance on how to create a good idea.

    We also now have our site "The Long and Short of It" which aims to keep users in the know of recent and upcoming changes, with filters to zone into updates that are most useful to you.

    We're in a continuous process of interacting with product teams and updating ideas to provide more transparency of where we do and don't have development planned.

    Our aim is to give a clearer…

    Tanya Flintoff supported this idea  · 
  11. 379 votes

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    Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.

    We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.

    We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.

    This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.

    For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks

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    Tanya Flintoff commented  · 

    Would also be helpful if payslips were able to have the organisations email. Presently the reply to email is the users personal email log in, if all the other sections of Xero (ie sales, remittances etc) can use the organisation email, why not payroll? Is this Xero just half finishing a job again?

    Tanya Flintoff supported this idea  · 
  12. 72 votes

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    Hi everyone, thanks for taking the time to share your thoughts on ABN verification. We really appreciate you explaining how this could make it easier to stay compliant and simplify your daily workflows.

    Right now, you can use the quick link on the Contacts page in Xero to open the official ABN Lookup site and check details manually. We understand this isn’t the fully integrated solution you’d prefer, but it’s the option currently available for verifying contact information.

    Our product team has continued to review this idea, however it’s not something we’re planning in the near future. The idea will stay open for votes, and we’ll keep tracking interest here. If anything changes, we’ll post an update in this thread.

    Tanya Flintoff supported this idea  · 
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    Tanya Flintoff commented  · 

    MYOB has been doing this for YEARS! Would be nice for Xero to catch up. Of course, they will probably put it across three screens that you will need to scroll next through to complete the task.

  13. 1,028 votes

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    Hey team 😊 happy to come back to share that this work is now underway with our product team as they begin development for managing files within Xero Payroll.

    We really value the feedback we've received from you all in this idea, which has helped inform our teams approach to developing a solution that will fit majority of needs.

    I'll return to share as we get nearer to release with more information on what this looks like including where and how you'll be able to attach files in Payroll.

    Tanya Flintoff supported this idea  · 
  14. 30 votes

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    Tanya Flintoff commented  · 

    Would be very helpful for clients with multiple insurance policies that are of different natures (ie car insurance and public liability insurance) that only have a narrative of Wesfarmers or Youi for example. Being able to say not this amount would be very helpful.

  15. 546 votes

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    Hi community, thanks for your responses to our update and the continued interest this idea receives. We're keeping a watchful eye on the support this idea gathers.

    As mentioned in my last update our immediate focus for now is delivering more automation and intelligent tools to help you reconcile faster.

    However, we understand and appreciate the pain points shared through this idea and will move the status of this to Accepted as our product team look into more details around this and how we might plan this into the roadmap.

    I'll keep you updated of any developments in this space.

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    Tanya Flintoff commented  · 

    I have a client with 300+ bank rules so this would good.