Settings and activity
9 results found
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68 votes
Hi everyone, we understand why people would want to be able to apply a credit note within a locked period however we wanted to provide more context on the purpose of lock dates and reasons for the way they work at present.
Basically put lock dates prevent users making changes to the accounting records prior to the lock date. Their role is to prevent unintended changes which would alter reporting outcomes be they financial reports, VAT/GST/Sales Tax reports etc. Lock dates ensure financial data is accurate and trustworthy.
When a credit note is allocated to an invoice the allocation date is dated the later of the two documents, the first day where both exist. Credit note allocations require creating journals on both a cash and accrual basis, which is why if both the invoice and the credit note are in a locked period, the allocation can’t be done. Those journals…
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Helen Aked
commented
We lock our accounts monthly but if we want to allocate a credit note with an earlier month date we have to unlock that period which risks other changes.
Although sales credits will always be raised against a specific invoice our customers don't always use them that way so we wait until the credit is deducted from a payment to match it against the invoice. Since payment is generally a month or 2 after payment date we have to unlock the earlier period.
Can the accounting date for the allocation not be the day it is completed in Xero therefore removing the need to reopen the period?Helen Aked
supported this idea
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153 votes
Thank you for your engagement and feedback on this idea. We’ve seen some great suggestions in this thread on how a password-protected lock date could work. The current lock date feature prevents new transactions from being entered and can only be removed by Advisor level users, but we recognise that some users would benefit from introducing password protection.
As part of our new Xero Product Idea process, we have recently reviewed the idea and shifted this to “Accepted”. This reflects that this is an idea we’d like to develop, but that this isn’t currently on the roadmap. We'll be back with another update as soon as we have more to share.
Helen Aked
supported this idea
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154 votesHelen Aked
supported this idea
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447 votes
Hey everyone, thank you for all your feedback. We’re on a long journey to provide more granular access and controls within Xero features that our customers need.
As you may have seen in some of our recent updates across other user roles ideas we’re currently in the process of adding more permissions within Reporting and Inventory. Further to this our research has highlighted Payroll and Banking as areas that more controls are most needed, and are on our agenda as we continue to develop permissions and access to features.
Your feedback here and through direct engagements with our teams have been extremely insightful, and we appreciate all your inputs.
I'll continue to provide updates on the development of roles for features as we progress.
Helen Aked
supported this idea
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454 votes
Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.
Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:
- Bank Accounts: For more control over who can see bank account balances and access specific accounts, please see the idea here: User Role - Restrict access to individual bank accounts
- Sales and Invoicing: If you’d like to see changes to permissions around sales reporting and editing invoice templates, you can follow that conversation here: User roles: Restrict access to Invoice Settings
- Reports: To have your say on restricting access to specific reports, the relevant idea is here: User permissions - Assign user…
Helen Aked
supported this idea
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8 votes
An error occurred while saving the comment Helen Aked
commented
This would be really useful in business too. We have a lot of payments that come in from say Shopify or Paypal that need to be allocated against a single invoice. It would be quicker to mark them all as overpayments then allocate credits from within the invoice.
Helen Aked
supported this idea
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378 votes
Hi everyone, thanks for sharing your support for part disposal of Fixed Assets in Xero. Being transparent - current work for the team requires focus on upgrades to Fixed Asset technology.
However, we’re thinking of what comes next and partial disposal of an asset figures strongly in this. Please continue to detail your particular use cases here in Product Ideas.
As we continue forming the future of Fixed Assets in Xero insights from Product Ideas here will feed into the team's plans.Helen Aked
supported this idea
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32 votes
Thanks for your idea, Sarah - We'll get a sense of the interest here.
Perhaps in the meantime you could look to use the Archive and restore options for an account in your chart of accounts as a way of managing this?
An error occurred while saving the comment Helen Aked
commented
I'm sure this must have been raised but I can't find it. I'm sure admin will merge if it has.
I'd like to be able to lock different ledgers at different times during the month end process. Eg lock sales ledger on day 2, purchase ledger day 5 and the general ledger day X once we've finished journals and accruals.Helen Aked
supported this idea
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299 votes
Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.
We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.
As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.
If there are any changes put in place for this, we'll let you know.
Helen Aked
supported this idea
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If I'm reading this right are Xero saying that they will enable us to allocate credits from earlier locked periods against future dated invoices and invoices from locked periods against future dated credits without unlocking? This is what we need because customers are so often a law unto themselves and don't always use the credit as we would expect. At the moment we have to unlock the period to allocate an unused credit/payment on account and that's what we really need to move away from.
"An invoice in a locked period can be settled with a credit note which is not dated in the locked period because we are able to build the correct journals on the date of the credit note.
A credit note in a locked period can be allocated to an invoice which is not dated in the locked period because we are able to build the correct journals on the date of the invoice."