Settings and activity
9 results found
-
62 votes
Hi everyone, we understand why people would want to be able to apply a credit note within a locked period however we wanted to provide more context on the purpose of lock dates and reasons for the way they work at present.
Basically put lock dates prevent users making changes to the accounting records prior to the lock date. Their role is to prevent unintended changes which would alter reporting outcomes be they financial reports, VAT/GST/Sales Tax reports etc. Lock dates ensure financial data is accurate and trustworthy.
When a credit note is allocated to an invoice the allocation date is dated the later of the two documents, the first day where both exist. Credit note allocations require creating journals on both a cash and accrual basis, which is why if both the invoice and the credit note are in a locked period, the allocation can’t be done. Those journals…
An error occurred while saving the comment An error occurred while saving the comment 
Helen Aked
commented
We lock our accounts monthly but if we want to allocate a credit note with an earlier month date we have to unlock that period which risks other changes.
Although sales credits will always be raised against a specific invoice our customers don't always use them that way so we wait until the credit is deducted from a payment to match it against the invoice. Since payment is generally a month or 2 after payment date we have to unlock the earlier period.
Can the accounting date for the allocation not be the day it is completed in Xero therefore removing the need to reopen the period?Helen Aked
supported this idea
·
-
152 votes
We appreciate the interest gathered on this idea, everyone. At this time we don't have any immediate changes planned for lock dates, but as we continue to develop parts of Xero this is something we'll consider as a possible enhancement for lock dates. If there's any news I'll be sure to update you here.
Helen Aked
supported this idea
·
-
150 votesHelen Aked
supported this idea
·
-
417 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…Helen Aked
supported this idea
·
-
427 votes
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…Helen Aked
supported this idea
·
-
8 votes
An error occurred while saving the comment Helen Aked
commented
This would be really useful in business too. We have a lot of payments that come in from say Shopify or Paypal that need to be allocated against a single invoice. It would be quicker to mark them all as overpayments then allocate credits from within the invoice.
Helen Aked
supported this idea
·
-
337 votes
Hi everyone, thanks for sharing your support for part disposal of Fixed Assets in Xero. Being transparent - current work for the team requires focus on upgrades to Fixed Asset technology.
However, we’re thinking of what comes next and partial disposal of an asset figures strongly in this. Please continue to detail your particular use cases here in Product Ideas.
As we continue forming the future of Fixed Assets in Xero insights from Product Ideas here will feed into the team's plans.Helen Aked
supported this idea
·
-
32 votes
Thanks for your idea, Sarah - We'll get a sense of the interest here.
Perhaps in the meantime you could look to use the Archive and restore options for an account in your chart of accounts as a way of managing this?
An error occurred while saving the comment Helen Aked
commented
I'm sure this must have been raised but I can't find it. I'm sure admin will merge if it has.
I'd like to be able to lock different ledgers at different times during the month end process. Eg lock sales ledger on day 2, purchase ledger day 5 and the general ledger day X once we've finished journals and accruals.Helen Aked
supported this idea
·
-
284 votes
Hi community, thank you to everyone who's shared and supported the ability to email credit notes to Xero.
We understand why you'd like to be able to automate the flow and entry of Credit Notes in Xero, however this isn't something we have plans of developing within Xero right now.
As mentioned in my last update it's possible to currently automate entry of Credit Notes in Xero, by publishing these through Hubdoc -You can find steps to connecting Hubdoc to your Xero organisation, or detail on publishing Credit notes, on Xero Central.
If there are any changes put in place for this, we'll let you know.
Helen Aked
supported this idea
·
If I'm reading this right are Xero saying that they will enable us to allocate credits from earlier locked periods against future dated invoices and invoices from locked periods against future dated credits without unlocking? This is what we need because customers are so often a law unto themselves and don't always use the credit as we would expect. At the moment we have to unlock the period to allocate an unused credit/payment on account and that's what we really need to move away from.
"An invoice in a locked period can be settled with a credit note which is not dated in the locked period because we are able to build the correct journals on the date of the credit note.
A credit note in a locked period can be allocated to an invoice which is not dated in the locked period because we are able to build the correct journals on the date of the invoice."