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10 results found
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136 votes
Helen Aked
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78 votesHelen Aked
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174 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…Helen Aked
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294 votes
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…Helen Aked
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4 votes
An error occurred while saving the comment Helen Aked
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223 votes
Hi everyone, thanks for sharing your support for part disposal of Fixed Assets in Xero. Being transparent - current work for the team requires focus on upgrades to Fixed Asset technology.
However, we’re thinking of what comes next and partial disposal of an asset figures strongly in this. Please continue to detail your particular use cases here in Product Ideas.
As we continue forming the future of Fixed Assets in Xero insights from Product Ideas here will feed into the team's plans.Helen Aked
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964 votes
Hi everyone
We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.
I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.
The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please…
Helen Aked
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24 votes
Thanks for your idea, Sarah - We'll get a sense of the interest here.
Perhaps in the meantime you could look to use the Archive and restore options for an account in your chart of accounts as a way of managing this?
An error occurred while saving the comment Helen Aked
commented
I'm sure this must have been raised but I can't find it. I'm sure admin will merge if it has.
I'd like to be able to lock different ledgers at different times during the month end process. Eg lock sales ledger on day 2, purchase ledger day 5 and the general ledger day X once we've finished journals and accruals.Helen Aked
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54 votes
An error occurred while saving the comment Helen Aked
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We lock our accounts monthly but if we want to allocate a credit note with an earlier month date we have to unlock that period which risks other changes.
Although sales credits will always be raised against a specific invoice our customers don't always use them that way so we wait until the credit is deducted from a payment to match it against the invoice. Since payment is generally a month or 2 after payment date we have to unlock the earlier period.
Can the accounting date for the allocation not be the day it is completed in Xero therefore removing the need to reopen the period?Helen Aked
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215 votes
Appreciate the interest here, everyone. Being open this isn't something we have current plans for.
Thanks for noting the optional paths atm, Paula! Understand it's not the solution being asked here however for those that haven't already we'd recommend looking to connect Hubdoc to help automate the process. 🙂
Helen Aked
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This would be really useful in business too. We have a lot of payments that come in from say Shopify or Paypal that need to be allocated against a single invoice. It would be quicker to mark them all as overpayments then allocate credits from within the invoice.