Settings and activity
8 results found
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148 votes
Kelly Nicholson
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531 votes
Hi everyone, further to our last post I wanted to provide another update for our US customers as we now have a bill payments solution powered by Melio! Xero has acquired Melio, a leading US bill pay platform designed specifically for small and medium-sized businesses, and accountants and bookkeepers in the US. While we value our partnership with BILL, we decided that acquiring Melio was the right strategic move to accelerate our ability to provide a seamless, integrated payments solution within Xero for our US customers. Powered by Melio, you can securely pay bills online, directly from Xero.
As previously shared in the UK customers can now pay overseas suppliers easier with international bill payments, saving the need to use multiple platforms and savings in fees. Whether you're paying a single bill or multiple bills at once.
We’re committed to finding new ways to expand our bill payments…
Kelly Nicholson
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69 votesKelly Nicholson
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56 votesKelly Nicholson
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648 votes
Hi everyone, I want to assure you your voice is heard here and feedback is being shared back with our product teams.
We understand the desire to get this idea moving along and as mentioned in our last update we know this is an area that more controls and permissions would be most beneficial to our customers.
We’d like to share progress that we’re making for banking permissions - Work to provide more controls of sensitive banking information has started and will initially include the ability to restrict users from seeing sensitive banking information such as; account balances, bank transactions, and financial summaries.
We know this doesn’t relieve all pain points of this idea - It’ll be the first phase, a stepping stone of sorts in the development of per-bank controls.
As development continues we’ll share further updates as soon as they’re available with you all here.
Thank you for…
Kelly Nicholson
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68 votes
An error occurred while saving the comment Kelly Nicholson
supported this idea
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642 votes
Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.
While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.
So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.
Kelly Nicholson
supported this idea
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1,230 votes
Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.
We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.
In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:
- Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
- Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
Kelly Nicholson
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Just reiterating and sharing my own frustrations. This is the worst update Xero has made so far and is costing our business a lot of time and money by slowing down our accounts team.
The new Bills screen is extremely slow and difficult to use. It regularly pauses, unticks items and takes a very long time to display items once date filtered. The page regularly 'crashes' by telling me that I can't make payments once selected. To fix it, I need to click into another area of Xero and then go back in again.
The 'From' & 'Reference' columns wrapping causes the line spacing to be uneven, where it used to be one line and much easier to look at.
The 'Date' & 'Amount' columns have a large amount of wasted whitespace that could be much better utilised to assist with the text wrapping issue.
The planned payment date is now difficult to read.
Overall, the formatting changes to this screen have made it extremely difficult to look at and slow to use. Xero has managed to frustrate many loyal customers by making this change and doesn't seem to be interested in fixing it. If it's costing our business, it will be costing everyone's.