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  1. 127 votes

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    Kelly Nicholson supported this idea  · 
  2. 508 votes

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    Hi team, we pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!

    For our UK customers we've made paying overseas suppliers easier with international bill payments.

    Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.


    We've also just launched bill payments in Xero for customers in the US, powered by BILL.

    You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and…

    Kelly Nicholson supported this idea  · 
  3. 68 votes

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    Kelly Nicholson supported this idea  · 
  4. 51 votes

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    Kelly Nicholson supported this idea  · 
  5. 533 votes

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    Thanks for sharing and showing interest in how we can develop user roles to suit your needs when using Xero. 

    With many varying ideas for roles and permissions in different areas of our products, user roles impact all areas of the product. There are many factors we must consider when addressing how to solve for majority of our customers needs.

    We’re in the process of conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. This being one of our highest voted ideas surrounding roles is a specific focus for the team. too. 

    Discovery of this work is its first stages and will be long running. There will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.  

    We value our customers input and would like to…

    Kelly Nicholson supported this idea  · 
  6. 68 votes

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    Kelly Nicholson commented  · 

    Just reiterating and sharing my own frustrations. This is the worst update Xero has made so far and is costing our business a lot of time and money by slowing down our accounts team.

    The new Bills screen is extremely slow and difficult to use. It regularly pauses, unticks items and takes a very long time to display items once date filtered. The page regularly 'crashes' by telling me that I can't make payments once selected. To fix it, I need to click into another area of Xero and then go back in again.

    The 'From' & 'Reference' columns wrapping causes the line spacing to be uneven, where it used to be one line and much easier to look at.

    The 'Date' & 'Amount' columns have a large amount of wasted whitespace that could be much better utilised to assist with the text wrapping issue.

    The planned payment date is now difficult to read.

    Overall, the formatting changes to this screen have made it extremely difficult to look at and slow to use. Xero has managed to frustrate many loyal customers by making this change and doesn't seem to be interested in fixing it. If it's costing our business, it will be costing everyone's.

    Kelly Nicholson supported this idea  · 
  7. 595 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Kelly Nicholson supported this idea  · 
  8. 1,168 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Kelly Nicholson supported this idea  ·