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  1. 175 votes

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    Kelly Nicholson supported this idea  · 
  2. 541 votes

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    Hi team, thank you for sticking with us on this one. Online bill payments are now live in Australia through Airwallex, so you can pay supplier bills directly from Xero without logging into online banking.

    As mentioned in my last update;

    We’re reviewing the experience across additional regions and will continue to share updates as we learn more and make further progress.

    Kelly Nicholson supported this idea  · 
  3. 69 votes

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    Kelly Nicholson supported this idea  · 
  4. 70 votes

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    Kelly Nicholson supported this idea  · 
  5. 726 votes

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    Hi everyone, I want to assure you your voice is heard here and feedback is being shared back with our product teams.

    We understand the desire to get this idea moving along and as mentioned in our last update we know this is an area that more controls and permissions would be most beneficial to our customers.

    We’d like to share progress that we’re making for banking permissions - Work to provide more controls of sensitive banking information has started and will initially include the ability to restrict users from seeing sensitive banking information such as; account balances, bank transactions, and financial summaries.

    We know this doesn’t relieve all pain points of this idea - It’ll be the first phase, a stepping stone of sorts in the development of per-bank controls.

    As development continues we’ll share further updates as soon as they’re available with you all here.

    Thank you for…

    Kelly Nicholson supported this idea  · 
  6. 68 votes

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    Kelly Nicholson commented  · 

    Just reiterating and sharing my own frustrations. This is the worst update Xero has made so far and is costing our business a lot of time and money by slowing down our accounts team.

    The new Bills screen is extremely slow and difficult to use. It regularly pauses, unticks items and takes a very long time to display items once date filtered. The page regularly 'crashes' by telling me that I can't make payments once selected. To fix it, I need to click into another area of Xero and then go back in again.

    The 'From' & 'Reference' columns wrapping causes the line spacing to be uneven, where it used to be one line and much easier to look at.

    The 'Date' & 'Amount' columns have a large amount of wasted whitespace that could be much better utilised to assist with the text wrapping issue.

    The planned payment date is now difficult to read.

    Overall, the formatting changes to this screen have made it extremely difficult to look at and slow to use. Xero has managed to frustrate many loyal customers by making this change and doesn't seem to be interested in fixing it. If it's costing our business, it will be costing everyone's.

    Kelly Nicholson supported this idea  · 
  7. 681 votes

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    Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

    While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

    So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

    Kelly Nicholson supported this idea  · 
  8. 1,295 votes

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    Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.

    While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.

    Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.

    We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.

    The new bills approval flow which we’re currently developing is an example of this - once available admins…

    Kelly Nicholson supported this idea  ·