Settings and activity
4 results found
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198 votes
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Amy Vine
supported this idea
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737 votes
Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.
Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.
While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.
Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on.
We do regularly review all ideas here, and your input is vital. We'll…
An error occurred while saving the comment Amy Vine
commented
Agree, something so simple for them to sort yet, here we are still.... Not sure why we need to wait until a certain number of votes are in place, this is a needed/critical very important feature for any accounting system. my statements need to go to different email addresses to the invoices. While at it, please also make it so I can have separate pricing for different customers. Also, a needed feature, also add a feature so as I can have one contact with multiple under it eg. Foodstuffs and then all the stores under it.
Amy Vine
supported this idea
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1,086 votes
Hi team, leaning into the new year our teams are deep in discovery and research of how we could best solves for the needs here.
We'd like to invite you into this process to provide further input to our product teams discovery.
If you'd be interested, register your interest with our team through this link - Your feedback would be invaluable to our teams. Thanks!
I'll be back to share more again as this progresses.
An error occurred while saving the comment Amy Vine
commented
Really need the option to add in contacts separate email addresses for statements separate to invoices... Few things that should be included to Xero to make it more smooth sailing for certain businesses and am not sure why they sit and wait for a ridiculous amount of people to suggest it before even considering.
Amy Vine
supported this idea
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5 votes
Thanks for raising this, Amy.
I've done some testing to check around this and can confirm - While not currently available for iOS devices when using the Xero Accounting app, this is possible on and Android device with the mobile app, or when using Xero on a desktop.
There are some complexities adding to iOS and with a very little usage from IO users there are no plans at present to develop this there. However, it'd be good to get a better sense of the interest, and we'll start to track this through the idea, here. 🙂
Amy Vine
shared this idea
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Hey @Jordan, in the meantime you could use the receivable invoice summary report and export into excel as who knows how long it will take Xerop to action this :/