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  1. 60 votes

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    Lisa Height supported this idea  · 
  2. 23 votes

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    Thanks for your patience whilst your idea is gaining traction.

    We've reviewed your idea and can see that it's been gaining community support.

    Whilst this idea isn't currently in the pipeline, we'll keep track of members votes and comments to gain insight about how your idea could improve users experience with Xero.

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    Lisa Height commented  · 

    This needs to be setup in Xero so that for a casual employee you can set their base rate and the casual loading as two separate items for STP reporting, but then combine them to calculate overtime, so that the correct rate is paid and super obligations are correctly reported.

    I have been advised by Xero that this facility is not available, so I am going to have to manually calculate rates/loadings for my employee each pay run. Thankfully I only have 1 casual at this point but surely there are others who have multiple casuals for whom this would be a major headache.

    Has anyone else come up with a work around?

    Lisa Height supported this idea  · 
  3. 211 votes

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    Hey everyone, we thank you for the detailed feedback on improving how leave requests work for part-time employees in Australian payroll. 

    We understand the value of shifting the task of adjusting hours to employees, freeing up payroll administrators’ time for other priorities and we also appreciate the points raised around accuracy and compliance.

    While we don’t have current plans to deliver exactly what’s been suggested here, our product team is continuing to focus on developing working patterns within AU Payroll. Based on what we’ve seen in other regions, this'll likely address many of the needs discussed here.

    We’ll move this idea to Not in pipeline for now, but we’ll keep you posted on any updates that could help achieve what’s being asked.

    Lisa Height supported this idea  · 
  4. 1,352 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Lisa Height supported this idea  · 
  5. 733 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

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    Lisa Height commented  · 

    yes Please. Our contact data is imported from a job management system and only allows one primary contact email. But we need the ability to add different emails for accounts.

    In our job management system for example the primary contact for our suppliers is for purchase orders, whereas in Xero we need to be able to email the accounts department for remittances.

    Lisa Height supported this idea  · 
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