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  1. 77 votes

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    Appreciate your feedback on the idea here. As a grounds to start from we thought it would help to confirm;

    • There is a two way sync of your clients between Practice Manager and your practice Xero organisation Contacts
    • The sync between XPM and your practice Xero organisation contacts is different - we’ve explained this more below


    Differences between Xero Practice Manager(XPM) and your practice Xero organisation sync

    • Client will sync with your organisation’s Contacts depending on your Xero connection setup - more on Xero Central
      • This is controlled by users with the Administrator role and can be set to ‘Never’, ‘Only when uploading invoices’ or ‘Every time client or supplier details are updated’
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    Sue Brown commented  · 

    Have been advised by Xero that only changes to Addresses and names flow from XPM to Xero - not email addresses when this is the main way that invoices are issued from Xero. There is no current project by Xero to correct this so all data changed in XPM in the client/Contact field flows through so currently have to manually change in Xero - so much for all being under the same system!

    Sue Brown supported this idea  · 
  2. 20 votes

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    Sue Brown supported this idea  · 
  3. 27 votes

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    Sue Brown supported this idea  · 
  4. 40 votes

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    Sue Brown supported this idea  · 
  5. 163 votes

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    Sue Brown supported this idea  · 
  6. 132 votes

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    Hi community, thanks for all your inputs and support in this idea so far. 

    💡Our product team have a keen interest to understand more around the purpose this field would have to each of your business. 


    If you can a share any detail through your feedback to this idea this will be valuable to the teams discovery. Thanks and we'll keep you updated here. 

    Sue Brown supported this idea  · 
  7. 291 votes

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    Sue Brown supported this idea  · 
  8. 6 votes

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    Sue Brown supported this idea  · 
  9. 5 votes

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    Thanks for raising, Andrea. 


    Our Partner Consultants and Account Managers work closely with our Reporting team on compliance requirements. 


    While it is good to get a sense of the interest on the thread here - If not already we'd also recommend raising this with your Partner Consultant or Account Manager so they're aware of your needs in this, too. 🙂

    Sue Brown supported this idea  · 
  10. 8 votes

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    Sue Brown supported this idea  · 
  11. 4 votes

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    Sue Brown supported this idea  · 
  12. 4 votes

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    Sue Brown supported this idea  · 
  13. 18 votes

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    Sue Brown supported this idea  · 
  14. 1 vote

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    Sue Brown commented  · 

    Do not understand why if a client files their own income tax return with Inland Revenue and an assessment is issued why this is not updated in XPM, issues arise that we have no knowledge of assessment so affects Provisional and Income tax notices

    Sue Brown shared this idea  ·