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  1. 477 votes

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    Hey everyone, thank you for all your feedback. We’re on a long journey to provide more granular access and controls within Xero features that our customers need.

    As you may have seen in some of our recent updates across other user roles ideas we’re currently in the process of adding more permissions within Reporting and Inventory. Further to this our research has highlighted Payroll and Banking as areas that more controls are most needed, and are on our agenda as we continue to develop permissions and access to features.

    Your feedback here and through direct engagements with our teams have been extremely insightful, and we appreciate all your inputs.

    I'll continue to provide updates on the development of roles for features as we progress.

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    Richard Nash commented  · 

    Xero, please think about this. Some potential Subscribers will have gone elsewhere because of this lack of functionality. Some will have left because of a lack of movement on this issue. Your biggest risk, however, is that when you finally implement a solution those of us who have been hanging on for this but don’t like your solution will leave in droves at that point.

    Please, just give us a page with a matrix of Users vs Menu Items where we can tick or untick the access required. I really don’t think this can be that difficult and it would provide a solution where no Subscribers would be coming back to you to say that whatever alternative solution you come up with doesn’t suit their specific needs.

    Richard Nash supported this idea  · 
  2. 464 votes

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    Hi team, work for requesting and accept deposit payments has progressed well. We're now just entering the stage of rolling out a solution powered by Stripe to a limited group of users.

    As mentioned in my last update - we're extremely grateful to our community here, who have shared their interest and provided feedback on how deposits in invoicing would meet your needs. We'd love to hear your feedback on our developments for this feature early and have included anyone that has voted on this idea and is connected to Stripe in the first group rollout - You'll receive a banner in your organisation on how to make use of this soon.

    I'll share more again here as the rollout widens. Thanks!

    Richard Nash supported this idea  · 
  3. 464 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

    Richard Nash supported this idea  · 
  4. 75 votes

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    Hi team, while this may be something we look to do in the future unfortunately we were not able to move along with the work the team had started exploring here.

    We'll move to Accepted for now and if there are any updates I'll be back to share with you all. Thanks and continue to support this idea if it's something you'd like to see.

    Richard Nash supported this idea  · 
  5. 71 votes

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    Richard Nash supported this idea  · 
  6. 194 votes

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    Richard Nash commented  · 

    For nearly 9 years I’ve been an ardent fan and enthusiastic recommender of this software. Sadly, now, I have to caveat those recommendations. It just seems like you’ve stopped listening to your customers which is very sad and undermines the superior customer experience which you previously offered. Surely it can’t be difficult to add such an obviously important enhancement as this?

    Richard Nash supported this idea  ·