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  1. 842 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

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    Julia Bastin commented  · 

    Arnis - Totally agree and Sage had this flag functionality decades ago!! It's a basic requirement for any accounting package. Why Xero seems to think it unnecessary I fail to understand.
    COME ON XERO, WAKE UP AND LISTEN TO YOUR CUSTOMERS.

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    Julia Bastin commented  · 

    Spot on Will Broome!

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    Julia Bastin commented  · 

    Totally agree, there are too many basic functions that Xero refuses to add. They seem to be obsessed with cosmetic changes that are totally unnecessary and look dreadful. Xero, please add the essential accounting functions and stop buggering up the aesthetics

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    Julia Bastin commented  · 

    New bills layout is horrible and clunky, the compact view is not compact. PLEASE DONT do this to the invoices layout too. Horrible and unnecessary "upgrade" that seems to be designed to make us think you are actually doing something, yet useful ideas, totally ignored. Frustrating in the extreme.

    Julia Bastin supported this idea  · 
  2. 937 votes

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    Hi everyone

    We wanted to provide you an update on our progress for this idea as it’s very much something we want to make easier for you all. The feedback you’ve provided so far has been helpful. One of the big problems our Product team identified in this thread and in other customer research is how hard it is for customers to navigate their statement lines to gain a holistic view of the work they need to do and complete their work flows efficiently.

    I’m pleased to share that they’re in the early stages of developing a solution that will help to improve this experience by combining a search tool with an increased number of statement lines being returned to the page.

    The product team has a working concept and are looking to validate this with some customers before working out the final details. If you’re interested in participating, please

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    Julia Bastin commented  · 

    Wonderful, once again Xero completely fails to understand the issue and then they "fix" the wrong thing. Are they obtuse on purpose??

    Julia Bastin supported this idea  · 
  3. 184 votes

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    Hi everyone, to share on our progress the product team had a really successful beta, learnt a lot and received some really useful feedback. Working patterns will be gradually released from now and over the coming months. As mentioned in our previous update you’ll be able to enter more information about an employee’s working patterns to support leave and earning rates calculations and save you time. You’ll be able to:

    • Create or select from working pattern templates
    • Add working patterns manually or using the template
    • Setup multiple weeks of a working pattern

    We’ll be back to confirm release 🙌

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    Julia Bastin commented  · 

    We have staff members with work patterns other than 5 days per week 8 hours per day. ie one member of staff works 5 hours per day but only on Monday Wednesday and Thursday. When he books holiday xero books 3 hours per day rather than 5. It is essential to create work patterns so that holidays are booked correctly and do not have to be amended manually.

    Julia Bastin supported this idea  · 
  4. 450 votes

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    We’re excited to announce the release of UK bill payments in Xero! Customers in the UK can now set up direct bank transfer as a payment method for GBP bills to quickly and securely pay bills.

    Funds are transferred from your bank account by Crezco using open banking. The availability of open banking in the UK has enabled us to offer this on-platform, bank agnostic payments experience to our UK customers. [Learn more]

    Julia Bastin supported this idea  · 
  5. 573 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Julia Bastin supported this idea  · 
  6. 542 votes

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    Hey Community,

    Just following on from our last update - this feature is now fully live in AU and NZ!

    Once you’ve opted in, your next Xero subscription bill will appear in your ‘Bills to pay’ screen each billing cycle. You can follow the steps in our ‘Receive Xero subscription invoices via eInvoicing directly into Xero’ (or the AU Version here!) to get started.

    Understand that there are votes from all over the globe on this idea! When there’s more to share on other regions, we’ll update you here.

    Julia Bastin supported this idea  · 
  7. 599 votes

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    Hi everyone, thanks for joining and supporting this idea.

    We understand there are a few different use cases for why you'd like to attach a file to an asset within the Fixed Assets register, as well as transactions themselves.


    To be upfront our team's current focus, like many areas of Xero, is on upgrading Fixed Asset technology, as we build greater consistency between Xero experiences, making it easier to learn and navigate Xero. Some of these changes may seem minor, but are critical in terms of delivering new and exciting value later on.

    That being said, our team is researching what comes next and this is a focus because it is the most supported idea for Fixed Assets right now.


    As we continue forming the future of Fixed Assets in Xero, we'll share if there’s any updates.

    Julia Bastin supported this idea  · 
  8. 643 votes

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    Hi everyone, we thoroughly appreciate all the interest and detail of where and why you'd like to attach files to employees in payroll.

    As many will be aware, the team have been making a lot of changes across Payroll to accompany local regulation & compliance such as STP phase2.

    With much of this work still on-going, we want to be open that there are no plans at present for this development. It is top of mind for the team, and will be reconsidered when resource becomes more available however we wanted to share and set expectation for the near term with you all, here.

    Julia Bastin supported this idea  · 
  9. 924 votes

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    Hi everyone, appreciate wanting more of an update from us here. To share on our progress - Multiple addresses has been enabled in the back end of contacts. As mentioned in our previous update this is a complex piece of work, as we need to now build this into other areas of Xero where it'll add value.

    For this reason the work within Contacts is not live yet, as without building this feature across these other areas it wouldn't have much practical use. But to confirm, work's moving along and we look forward to being able to share more.

    Julia Bastin supported this idea  · 
  10. 359 votes

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    Hi community, we can see there’s lots of interest in this idea and appreciate all your feedback and comments. We absolutely understand the value that unapproving a bill would bring to your businesses. Unfortunately, while the concept is quite simple, the technical implementation within Xero is highly complex.

    The good news is that our Product team is still keen to solve this problem for you. They have a possible solution and would love to hear your response to validate their thinking.

    Put simply, instead of "unapproving", the solution would bundle the following tasks into a single action so that you can effectively "unapprove" a bill much faster.

    • Void the bill
    • Copy the bill
    • Reattach any files (IF any) from the voided bill to the copy of the bill

    A primary caveat to this is you could only action one bill at a time. So, if you had multiple bills that…

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    Julia Bastin commented  · 

    This is a basic function, like so many, that Xero should have the ability to do.