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  1. 25 votes

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    Hi team, rounding back to this idea here it appears there are a few different use cases being raised around permissions.

    From the sounds some would like to restrict access to for users to specific contact records, and we have an idea for this here that I'd recommend joining.

    For those that would like to restrict access to specific reports we have another idea around this we'd recommend joining.

    I'll adapt the title of this idea for those that'd like to restrict access to specific chart of accounts.

    We appreciate interest in each and you're welcome to join each idea you'd like to see development for, and we'll share any updates on each idea respectively.

    Mandy M supported this idea  · 
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    Mandy M commented  · 

    Need to ability to limit the list of accounts for each user and then allow the approver to have access to all chart of accounts to re-assign the expense.
    Staff don't understand accounts requirements to be able to choose the correct account.
    Also need to make it simple for users.

  2. 93 votes

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    Hiya team, we wanted to share another update with you all. As our product team conduct discovery for potentially extending the Reconcile period feature to more regions we'd love to get our community's active engagement in the process.

    If you'd be interested in collaborating with our team on the research they're doing for this please reply on this idea or respond directly to our update 💬and we'll be happy to share your details with them for further contact. Thank you!

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    Mandy M commented  · 

    This is an important for all regions. Credit Card statments are always for differeny periods and they are very hard to reconcile and balance at the moment

    Mandy M supported this idea  · 
  3. 246 votes

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    Hi team, I know it's been some time since we last updated this idea. Please know we have close eyes on this feature and this is a change our product team are currently working on.

    While we can't give a definite timeframe work is progressing well and we'll keep you updated of when this is available, here. Thanks for your engagement with us through product ideas.

    Mandy M supported this idea  · 
  4. 31 votes

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    Thanks for raising this with us! I’m happy to say you can already do this 🙂 using billable expenses for recharge or on-charge workflows.

    When entering a bill, you can use Assign expenses to a customer or project and select the customer for the relevant line items. Those costs are then recorded as billable expenses that you can recover from that customer later.

    When you then create an invoice for that same customer, Xero gives you the option to add those billable expenses to the invoice. You can add them either as one line item total or as separate line items before approving the invoice.

    So for examples like recharging a parking fine or other customer costs, billable expenses may already support the workflow you’re looking for. The main difference is that this doesn’t copy the full bill directly into a draft invoice. Instead, it lets you assign the relevant…

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    Mandy M commented  · 

    Our business will receive the bill first and then we will invoice a customer for part of or all of the bill and this may not happen at the same time as receiving the bill. Being able to copy a bill to an invoice would save us a lot of data entry and time. Currently every bill we create as a purchase order and then copy to a bill and / or copy to an invoice. New invoicing has made this process more painful where when copying to an invoice the billers name copies across. This means when a lot of bills are being entered at any given time sometimes the user forgets to delete the biller name and enter the invoice to name.

    Mandy M supported this idea  · 
  5. 759 votes

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    Thanks to everyone that’s shared interest in being able to write-off invoices or bills as a bad debt. We understand how a direct feature would enhance your use of Xero and flows when trading.

    As shared in our last update, while not a one-click solution we appreciate the needs expressed for being able to record bad debts right now, and have a Xero Central article that provides a way of currently accommodating this in Xero today.

    There are also other options that have been shared by members in this conversation that some may want to explore.

    We want to be open that specific bad debts functionality isn’t planned for invoices or bills at this time, but we understand the needs here and it’ll continue to remain high on our team’s radar when reviewing and prioritising their roadmap.

    With differing product teams and needs for this functionality within invoices and bills…

    Mandy M supported this idea  · 
  6. 1,437 votes

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    Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.

    As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.

    We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.

    We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.

    Mandy M supported this idea  · 
  7. 14 votes

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    Mandy M commented  · 

    This is important for us as a wholesale agent we purchase a quantity of an item then that item needs to be split and charged to multiple customers. Without this option we are unable to use billable expenses.

    Mandy M supported this idea  ·