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  1. 10 votes

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    Hi community, thanks for supporting this idea for Xero Expenses.

    While there isn't currently a way to limit the Chart of Accounts for individual users, there is a way to shorten the list of accounts for all staff who submit expenses - you can find out more about this on Xero Central.

    This may help streamline your processes, while this idea is still open for support from other community members.

    Mandy M supported this idea  · 
    Mandy M shared this idea  · 
  2. 75 votes

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    Hey everyone, thanks so much for the feedback and discussion around this idea We really appreciate all the conversation on this idea, as it helps us to gauge the level of support and determine how to proceed. Our product teams are currently in the initial stages of scoping out this request, and your continued feedback is a huge part of this process. We don't have a timeframe to share just yet, but we'll be sure to provide another update as soon as we have one.


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    Mandy M commented  · 

    This is an important for all regions. Credit Card statments are always for differeny periods and they are very hard to reconcile and balance at the moment

    Mandy M supported this idea  · 
  3. 234 votes

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    Hi team, I know it's been some time since we last updated this idea. Please know we have close eyes on this feature and this is a change our product team are currently working on.

    While we can't give a definite timeframe work is progressing well and we'll keep you updated of when this is available, here. Thanks for your engagement with us through product ideas.

    Mandy M supported this idea  · 
  4. 28 votes

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    Hi everyone, appreciate the continued conversation here. Please bear in mind while a solution may not solve what you're in need of, it's generally offered from a good place, where everyone is trying to help one another. 

    As noted earlier there are a couple of existing options that some may be able to make use of like;

    • Using Billable expenses to mark items of your bills as an on charge to your  customer which can be easily added when the invoice is created for the customer later on, or 
    • Perhaps entering the invoice first, and then copying the invoice to a bill

    We totally get some users find this second option useful and it's not quite available within the new invoicing experience just yet. There is a specific idea for this that I'd encourage you to join and follow for any updates as we're continuing to develop the new experience. 

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    Mandy M commented  · 

    Our business will receive the bill first and then we will invoice a customer for part of or all of the bill and this may not happen at the same time as receiving the bill. Being able to copy a bill to an invoice would save us a lot of data entry and time. Currently every bill we create as a purchase order and then copy to a bill and / or copy to an invoice. New invoicing has made this process more painful where when copying to an invoice the billers name copies across. This means when a lot of bills are being entered at any given time sometimes the user forgets to delete the biller name and enter the invoice to name.

    Mandy M supported this idea  · 
  5. 120 votes

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    Hi community, we appreciate all the feedback you've shared on how we can improve new invoicing for your needs.

    In relation to the alert of available credit as raised in this idea, we've identified there are a few situations for Invoice only users where the available credit pop up isn't being shown. This is something we have plans to fix, and while I can't give a specific date on the idea here, we want you to know this is important to us and I'll keep you updated on progress here.

    Mandy M supported this idea  · 
  6. 256 votes

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    Hi everyone, we thank you for your support on the idea here. We understand the needs of being able to attach documents when sending Purchase Orders, however we want to be transparent that this is not planned work at this time.

    To begin, purchase orders need an update and this will be a focus for the team before enhancements like this can be considered. We will keep you updated of any related changes, here.

    Mandy M supported this idea  · 
  7. 723 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Mandy M supported this idea  · 
  8. 1,305 votes

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    Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.

    We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.

    We appreciate your patience as we work through the complexities…

    Mandy M supported this idea  · 
  9. 11 votes

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    Mandy M commented  · 

    This is important for us as a wholesale agent we purchase a quantity of an item then that item needs to be split and charged to multiple customers. Without this option we are unable to use billable expenses.

    Mandy M supported this idea  ·