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  1. 97 votes

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    Hi community, we value your engagement in product ideas here. As you may have seen we've recently rolled out a new send experience in new invoicing. 

    With this new side-by-side view you'll find you can also CC and BCC other emails 🎉

    While this feature is contained to new invoicing atm, we'll look at applying a similar experience to other areas of Xero that you can send from in the future, so we'll keep you updated of any further developments for this here. Thanks!

    Faye Willmott supported this idea  · 
  2. 733 votes

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    Hi community, we appreciate your continued feedback on having different default email addresses for various transaction types in Xero contacts, and the manual steps involved to ensure you're communicating with the right person for different purposes.

    Currently, one way of managing this in Xero would be to include every additional person on a contact record in emails, and then removing those that aren't required when sending each transaction. However we totally get this isn't the ideal solution.

    While being able to set different email addresses for differing transaction types is something we want to address longer term, like the idea for multiple addresses work for this feature requires cross-collaboration between teams in order to achieve.

    Once the multiple addresses feature is live this is something we'll be able to consider more closely and provide further updates on. 

    We do regularly review all ideas here, and your input is vital. We'll…

    Faye Willmott supported this idea  · 
  3. 462 votes

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    Hi community, as mentioned in my last post we want to keep you looped in on changes around autosave.

    Our product team has continued to focus attention on how we can make invoicing faster and more responsive to improve our customers' experience.

    We've now optimised autosave to require less processing power, leading to faster invoice loading and saving.

    While we don't have any plans to remove autosave, there is the possibility that we would make updates to improve experiences related to autosave in the future - I've provided links below to ideas that have been raised and remain open for consideration;

    Thanks again for all your feedback and sharing with us in the forums here.

    Updated 10 Sept 25

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    Faye Willmott commented  · 

    This feature is handy sometimes, but it also massively slows down the admin process - see the attachment, which is just one screenshot of an invoice that we have to edit before we can print it. It'd be really helpful to turn off the 'auto save to drafts' feature at times.

    To explain - we take orders over the phone, and then we re-order the items ordered to make it easier for our warehouse to pick. Due to the auto-save, when we re-order the invoice it takes a long time as the webpage is using significant energy re-saving all the time. Dragging the items up and down the invoice is very slow and laborious - what used to take say 5 minutes, is easily doubled. And this is something we do 20-30 times a day. We've cleared the cache, cleared history, used different web browers - its still slow.

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    Faye Willmott commented  · 

    autosave slows down the inputting of data so much, I dont think i can use the new invoice system. When I want to add an item to my invoice it takes too long to load because the web page is saving itself. PLEASE have the option to switch off autosave (or scrap it all together!)

    Faye Willmott supported this idea  ·