Settings and activity
12 results found
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575 votes
Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.
We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.
That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks
Ross Persson
supported this idea
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667 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
Ross Persson
supported this idea
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419 votesRoss Persson
supported this idea
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An error occurred while saving the comment -
15 votes
Hi team, we want to be upfront that we don't have immediate plans for enabling the ability to create multiple draft pay runs in NZ Payroll.
If this is something you'd like to see developed for NZ Payroll please add your vote here and we will continue to get a sense of the overall interest from community, and can share if there are any plans made.
Ross Persson
supported this idea
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29 votes
An error occurred while saving the comment Ross Persson
commented
I logged this issue with support in order to make sure I get a response from them. In my communication with Xero support I found another thing that was very concerning.
If you are sending an invoice to a customer using gmail, in the heading there will be a "is this correct?" with a "thumbs up / thumbs down" icon. If your customer pushes the thumbs down button (maybe thinking that there is a mistake) it will block all future communication to that customer, or send you emails into their spam.Below is the part of my communication with Xero:
The heading of the email, where you find the thumb up / down buttons, is part of GMail feature that we implement into our product. The thumb icons will not appear for non GMail users.
I tested the thumb icons on my end, and found that when the thumb down is clicked, it will send the data to GMail telling them the email is not correct and block or forward to spam any future communication.
Ross Persson
supported this idea
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291 votesRoss Persson
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20 votesRoss Persson
supported this idea
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295 votes
Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks
An error occurred while saving the comment Ross Persson
commented
The History and Notes are a mess.
When creating an invoice we end up with about 20 lines of invoice 'updated' in the history & notes. I think it's because of the auto-save, so it thinks that you are updating the invoice instead of just creating the original invoice.Ross Persson
supported this idea
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9 votes
Appreciate your feedback here, we're currently working on some updates to the line item grid where you enter the detail of your invoices and the 'Item' field is located. Part of the work the team are doing in this space should also address issues you've noted in the loading of items when you're invoicing.
We'll keep you updated of this change here.
Ross Persson
supported this idea
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12 votesRoss Persson
supported this idea
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An error occurred while saving the comment Ross Persson
commented
The problem seems to be that they think they have fixed the issue but they have only partly fixed it. You can go into your email settings and uncheck "Include action to online invoice and detail summary".
Now what happens is, if you sent the email from an open invoice "approve and email" it sends the email 'new invoice settings'. If you go to the list of invoices and check the boxes of the invoices you want to email, it sends the email like the Classic Invoicing.
I have attached the same invoice emailed each of these ways: -
31 votesRoss Persson
supported this idea
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724 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
Ross Persson
supported this idea
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Now that we have been forced to use the "new invoicing" and this issue is now over a year old, what is Xero's response?
Does Xero have any comment on this issue, or do you not care?