Settings and activity
12 results found
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11 votes
Hi team, we want to be upfront that we don't have immediate plans for enabling the ability to create multiple draft pay runs in NZ Payroll.
If this is something you'd like to see developed for NZ Payroll please add your vote here and we will continue to get a sense of the overall interest from community, and can share if there are any plans made.
Ross Persson
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28 votes
An error occurred while saving the comment Ross Persson
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285 votesRoss Persson
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437 votes
Thanks to everyone that participated in and shared back on the team’s research in the new invoicing layout. Taking your feedback on board our teams have made some improvements to the layout of new invoicing, including changes to the layout of fields and buttons.
By rearranging and condensing space between fields, you’ll find there is less white space than previously shown, making it easier to navigate and tab through fields when entering your invoices.We’re actively looking into changes within the invoicing grid that’ll go further to condensing information on the screen and reducing actions when entering your invoices. We’ll update as there is more information to share on this.
Ross Persson
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19 votesRoss Persson
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280 votes
Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks
An error occurred while saving the comment Ross Persson
commented
The History and Notes are a mess.
When creating an invoice we end up with about 20 lines of invoice 'updated' in the history & notes. I think it's because of the auto-save, so it thinks that you are updating the invoice instead of just creating the original invoice.Ross Persson
supported this idea
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396 votes
An error occurred while saving the comment Ross Persson
commented
Now that we have been forced to use the "new invoicing" and this issue is now over a year old, what is Xero's response?
Does Xero have any comment on this issue, or do you not care?
Ross Persson
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865 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
An error occurred while saving the comment Ross Persson
commented
I have to do about 25 unnecessary mouse movements per invoice.
The first two are moving the cursor to the "contacts box" and clicking; this should be the default position for the mouse when you open a new invoice, I should be able to simply start typing. There are so many basic issues with this, it is obvious that those who have been at the forefront of designing this "new improved invoicing" have never processed invoices as a job before, it's a complete mess.
Ross Persson
supported this idea
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8 votes
Appreciate your feedback here, we're currently working on some updates to the line item grid where you enter the detail of your invoices and the 'Item' field is located. Part of the work the team are doing in this space should also address issues you've noted in the loading of items when you're invoicing.
We'll keep you updated of this change here.
Ross Persson
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12 votesRoss Persson
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An error occurred while saving the comment Ross Persson
commented
The problem seems to be that they think they have fixed the issue but they have only partly fixed it. You can go into your email settings and uncheck "Include action to online invoice and detail summary".
Now what happens is, if you sent the email from an open invoice "approve and email" it sends the email 'new invoice settings'. If you go to the list of invoices and check the boxes of the invoices you want to email, it sends the email like the Classic Invoicing.
I have attached the same invoice emailed each of these ways: -
31 votesRoss Persson
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717 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
Ross Persson
supported this idea
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I logged this issue with support in order to make sure I get a response from them. In my communication with Xero support I found another thing that was very concerning.
If you are sending an invoice to a customer using gmail, in the heading there will be a "is this correct?" with a "thumbs up / thumbs down" icon. If your customer pushes the thumbs down button (maybe thinking that there is a mistake) it will block all future communication to that customer, or send you emails into their spam.
Below is the part of my communication with Xero:
The heading of the email, where you find the thumb up / down buttons, is part of GMail feature that we implement into our product. The thumb icons will not appear for non GMail users.
I tested the thumb icons on my end, and found that when the thumb down is clicked, it will send the data to GMail telling them the email is not correct and block or forward to spam any future communication.