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  1. 17 votes

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    Chloe Walker shared this idea  · 
  2. 11 votes

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    Chloe Walker supported this idea  · 
  3. 166 votes

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    Chloe Walker supported this idea  · 
  4. 187 votes

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    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Chloe Walker commented  · 

    When adding a new contact, you should be allowed to enter a contact with the same name, if you want to add a contact with the same name then the account number should be different - if the account number is the same then it should not be allowed to be duplicated. I have many clients who have customers with the same name and I cannot add them as a contact!

    Chloe Walker supported this idea  ·