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  1. 22 votes

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    Hi team, thanks again for your feedback on this here. Just to clarify the change, while the modal has been updated the payment method options shown are the same as previous. Just rather than making you select there is a preset default for online bill payment.

    If you prefer manual payments you just need to click on the 'Continue with manual payment' to proceed.

    With focus on further improving and expanding online bill payment methods and helping our customers stay on top of cashflows, it'd be great to better understand the reasons why online bill payments don't suit your business needs here.

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    Finbarr O'Leary commented  · 

    I have a semi-fix for this, which makes it much less annoying.

    You can automatically run a script that will select 'Continue with manual payment' for you, so it at least saves you a step. When you select the invoice(s) for payment and click 'Make Payment' the pop up appears, but after a brief moment, the script will dismiss it and take you to the next page in the workflow.

    I use Mac and Safari, and the Userscripts extension. When the pop up appears, use Inspect Element, screenshot the code into ChatGPT and it will write the script for you to paste into Userscripts.

    I hope this helps.

    I'm off to see if ChatGPT can write a script that allows you to batch invoices and credits for a bank payment within Xero rather than having to apply credits to specific invoices.

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    Finbarr O'Leary commented  · 

    I raised this as a case with Xero and was told it's not possible to permanently dismiss this message (nor the one in Sales Invoices to accept card payments) and that it needs to be raised as a product idea.

    You'd think product ideas would be for genuine development to improve Xero's functionality, rather than for undoing deliberate sabotage to the UX to try and upsell services.

    But here we are.

    Finbarr O'Leary supported this idea  · 
  2. 532 votes

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    Hi everyone, further to our last post I wanted to provide another update for our US customers as we now have a bill payments solution powered by Melio! Xero has acquired Melio, a leading US bill pay platform designed specifically for small and medium-sized businesses, and accountants and bookkeepers in the US. While we value our partnership with BILL, we decided that acquiring Melio was the right strategic move to accelerate our ability to provide a seamless, integrated payments solution within Xero for our US customers. Powered by Melio, you can securely pay bills online, directly from Xero.

    As previously shared in the UK customers can now pay overseas suppliers easier with international bill payments, saving the need to use multiple platforms and savings in fees. Whether you're paying a single bill or multiple bills at once.

    We’re committed to finding new ways to expand our bill payments…

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    Finbarr O'Leary commented  · 

    This feature is now being offered every single time you select an invoice to make payment, with a pop up window that does not give the option to 'Don't show me again.'

    Please add this option so that I don't have an additional step permanently embedded in the payment process. Xero, if I ever choose to pay extra money to link our bank(s) to another third party, I promise you'll be the first to know.

    Until then, please allow me to opt out of constant upselling.

  3. 69 votes

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    Thanks for your feedback about this.

    The community can now get behind and support this idea.

    Along with votes, other members can now comment to share their thoughts.

    Finbarr O'Leary supported this idea  · 
  4. 640 votes

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    Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.

    To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).

    This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.

    When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.

    Finbarr O'Leary supported this idea  · 
  5. 1,241 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Finbarr O'Leary supported this idea  · 
  6. 901 votes

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    Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.

    As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.

    Finbarr O'Leary supported this idea  ·