Skip to content

Settings and activity

6 results found

  1. 75 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi everyone, thanks again for all the feedback we’ve received about this flow here. Our team has taken this on board.

    It’s worth highlighting that the pop up window that shows for every payment is part of the payment flow to determine how you’d like to process the payment - You can choose to pay by online bill payments or manual payment. We want to be upfront that we don’t have any plans to permanently remove this flow.

    However, based on feedback the team has added a selection to the modal in the screenshot here ”‘Don’t show again” to return to the original experience when it's possible to continue with manual batch domestic payments.

    If you check this option you’ll be taken back through the older payments flow the next time you go to make a payment of this kind.

    Please note, if you simply click the ‘X’ button in…

    An error occurred while saving the comment
    Finbarr O'Leary commented  · 

    Kelly there is a 'Permanently dismiss' option on the sales invoices side in regards to Stripe payments. Perhaps the devs could just add that same option in this example that we are all so frustrated with?

    An error occurred while saving the comment
    Finbarr O'Leary commented  · 

    I have a semi-fix for this, which makes it much less annoying.

    You can automatically run a script that will select 'Continue with manual payment' for you, so it at least saves you a step. When you select the invoice(s) for payment and click 'Make Payment' the pop up appears, but after a brief moment, the script will dismiss it and take you to the next page in the workflow.

    I use Mac and Safari, and the Userscripts extension. When the pop up appears, use Inspect Element, screenshot the code into ChatGPT and it will write the script for you to paste into Userscripts.

    I hope this helps.

    I'm off to see if ChatGPT can write a script that allows you to batch invoices and credits for a bank payment within Xero rather than having to apply credits to specific invoices.

    An error occurred while saving the comment
    Finbarr O'Leary commented  · 

    I raised this as a case with Xero and was told it's not possible to permanently dismiss this message (nor the one in Sales Invoices to accept card payments) and that it needs to be raised as a product idea.

    You'd think product ideas would be for genuine development to improve Xero's functionality, rather than for undoing deliberate sabotage to the UX to try and upsell services.

    But here we are.

    Finbarr O'Leary supported this idea  · 
  2. 541 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi team, thank you for sticking with us on this one. Online bill payments are now live in Australia through Airwallex, so you can pay supplier bills directly from Xero without logging into online banking.

    As mentioned in my last update;

    We’re reviewing the experience across additional regions and will continue to share updates as we learn more and make further progress.

    An error occurred while saving the comment
    Finbarr O'Leary commented  · 

    This feature is now being offered every single time you select an invoice to make payment, with a pop up window that does not give the option to 'Don't show me again.'

    Please add this option so that I don't have an additional step permanently embedded in the payment process. Xero, if I ever choose to pay extra money to link our bank(s) to another third party, I promise you'll be the first to know.

    Until then, please allow me to opt out of constant upselling.

  3. 79 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thanks for your feedback about this.

    The community can now get behind and support this idea.

    Along with votes, other members can now comment to share their thoughts.

    Finbarr O'Leary supported this idea  · 
  4. 652 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.

    To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).

    This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.

    When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.

    Finbarr O'Leary supported this idea  · 
  5. 1,296 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.

    While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.

    Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.

    We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.

    The new bills approval flow which we’re currently developing is an example of this - once available admins…

    Finbarr O'Leary supported this idea  · 
  6. 940 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thanks everyone, for continuing to share your experiences and examples here. We’ve been following the recent comments and really appreciate the added detail around the challenges this creates in real payment runs, particularly where credits need to be reflected alongside bills so supplier statements and remittances stay aligned.

    This March, we released the ability to find and match credit notes when reconciling, which was another highly requested idea on Xero Product Ideas.

    We recognise this is an end-of-process solution and doesn’t address the core need raised in this idea. As a quick update from my last post, we’ve done some early exploration into the technical requirements needed to solve the pain points mentioned. This is a complex area to get right, as it touches multiple parts of the bill payments and credit note experience.

    At this stage, our focus remains on continuing to develop our bank-agnostic payments solutions across regions,…

    Finbarr O'Leary supported this idea  ·