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  1. 57 votes

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    Rebecca Johnson supported this idea  · 
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    Rebecca Johnson commented  · 

    As a Xero Partner working exclusively with Xero, I can report that in the last 2 months I have lost 80% of my potential clients/ potential new Xero customers, as a result of the Xero Pricing Plan. This is Xero's loss as well as my loss.

    The package structure means the the Xero discussions with potential clients are driven purely by how many people will be on the Payroll, whereas previously it revolves around whether clients needed foreign currency.

    This means that brand new companies are unlikely to choose Xero as their first software because there will be at least one Director on the payroll.

    The changes in NIC rules will make the situation even worse as they may encourage more of the smallest businesses to take on part time staff to take advantage of the lower NI Employment Allowance threshold and totally mitigate the Ers NIC increase.

    The menu pricing system was one of the aspects which made Xero a wininer!

    I don't want to move my business away from Xero, but I will be forced to move all my clients to an alternative Payroll provider from April 2025, in order that I can keep attracting new clients to Xero. This is a real shame, especially when you consider the recent improvements with XPM Payroll, but from a commercial perspective, growth is key.

  2. 1 vote

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    Rebecca Johnson shared this idea  · 
  3. 34 votes

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    Rebecca Johnson commented  · 

    Account Transactions Report - Please add "Created Date" Column option to the Accounts Transaction Report
    Currently "Created Date" is only an option on "Payable Invoice" and "Receivable Invoice" reports.
    This can make it much more difficult to audit certain areas such as VAT to reconcile historic periods where late postings have been made.

    https://www.loom.com/share/f93d6391e5754c328f28ffe88f92ff7b?sid=30cc2cbf-9352-46ac-922d-f11939ed5242

    Rebecca Johnson supported this idea  · 
  4. 33 votes

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    Rebecca Johnson commented  · 

    This is critically important. From a GDPR perspective no business owner should be giving certain Employees Payroll Admin access to ALL employees just to allow those supervisors, managers or PA's to approve timesheets on certain employees.

    Giving those supervisors, managers or PA's unnecessary access to employment and employee data may not be deemed appropriate, exposing the Business Owner to risk of GDPR infringement litigation, fines and penalties.

    It also looks like this feature is already available in Xero Australia, so it surely can't be too difficult to add to the UK.

    Rebecca Johnson supported this idea  · 
  5. 25 votes

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    Rebecca Johnson commented  · 

    I was going to raise this myself. As it has not been acted on yet, perhaps it is not understood, So I will endeavour to explain it from a different direction.

    Payslips currently have Draft and Posted flags, to indicate their progress.

    Please can you add a Sent flag when the payslip has been emailed, so the progress flags are Draft, then Posted, then Sent.

    This would allow us to check that payslips have been sent out and prevent client frustration should the task be overlooked.

    In terms of best practice, I would also love notes to be added below the payslip to confirm, when and who completed each stage, but I think the first step of creating the "Sent" stage is the most important improvement.

    Rebecca Johnson supported this idea  ·