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  1. 15 votes

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    Annie Thorne supported this idea  · 
  2. 9 votes

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    Annie Thorne supported this idea  · 
  3. 9 votes

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    We appreciate for many small businesses having more information about connected apps pricing is important when making and choosing solutions for your business.

    While this isn't currently available, it's something our team are looking into surfacing through the Xero App store.

    There's a bit of work to go into it, but we'll keep you updated of any progress for this here. 😊

    Annie Thorne supported this idea  · 
  4. 109 votes

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    Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.

    With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.

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    Annie Thorne commented  · 

    Xero, this is so disappointing (again!).

    I'm curious, when the requests from the community regarding a discount amount were reviewed, did anyone think to canvas the community about the impacts of removing the % function? Or maybe consider having it as a configurable option? I mean, presumably, surely, you did also consider the fact that there were people happily using the discount % function as it stood, right?

    Perhaps the dev team would be less stretched if they weren't so busy removing perfectly sensible functions, and then scrambling to put them back again after the ensuing uproar when people realised what had happened.....

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    Annie Thorne commented  · 

    OMG, this request was nearly two years ago and still not implemented .... Xero, what on earth are you thinking??

    Annie Thorne supported this idea  · 
  5. 187 votes

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    Hi team, thanks for continuing to share and support in this idea.

    While our team has continued to consider this idea since our last update, being upfront with you all here we want to share that this isn't in our current roadmap and unlikely to be developed in the near term.

    For this reason, we'll move this to Not in pipeline however should anything change this we'll certainly share an update with you all here.

    Annie Thorne supported this idea  · 
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    Annie Thorne commented  · 

    Xero, you wouldn't need to "... consider as a future improvement." if you hadn't removed it in the first place!
    The 'new' GST return is awful and clumsy, much like many of the other "experiences" users are being forced to deal with.

  6. 43 votes

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    Hi everyone, we appreciate all your feedback on the new GST return and while I've made sure your feedback has been shared with product, we're going to close this idea being too broad to focus in on a particular change.

    We've created individual ideas for the following points raised as it'd be good to track the interest in each separately. Please do add your vote to each that you'd like to see.

    I'd also encourage raising a case with our specialists at Xero Support if you're having any issues with performance or usability as it'd be good to get more detail and our team can investigate.

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    Annie Thorne commented  · 

    I see the new report has been implemented, whether we like it or not. Sigh.

    Annie Thorne supported this idea  · 
  7. 13 votes

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    Hi community, our product team have started exploring some improvements in inventory in Xero with the ability to bulk update the sales price of inventory items by a percentage being one they've set their eyes on! 

    For now, we'll shift to Under review and I'll be back to share more when there's news 😊

    Annie Thorne supported this idea  · 
  8. 90 votes

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    Annie Thorne supported this idea  · 
  9. 633 votes

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    Hi team, wanting to provide an update to you here, we want you to know we understand the efficiency more users would like to have in being able to automate the creation of the Xero subscription invoice inside their Xero org.

    To highlight from my last update for UK users this is possible with eInvoicing through the online invoice (My Bills page).

    This is still something we're interested in developing in more regions however isn't planned in our roadmap just yet.

    When resource opens up for us to be able to pick this work up we will share an update with you all on this here. Thanks for staying engaged and supporting in this idea.

    Annie Thorne supported this idea  · 
  10. 730 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Annie Thorne supported this idea  · 
  11. 1,208 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Annie Thorne supported this idea  · 
  12. 90 votes

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    Thank you for your feedback on the changes for NZ GST returns here, everyone. Late Claims display in the body of the return, to review them. If you click on this the Transaction tab will open and to toggle Late claims on and off, select the 'More' option.

    Late claims have been separated into their own section in the Transactions tab, and if needed you can also use the Filter to choose to only view Late Claims. We'll soon be updating the export to PDF to allow late claims to be excluded.

    We want to be open that we don't have plans for separating these back into their own tab and will close this idea. We still very much appreciate your feedback and will continue to iterate on this overtime to make filling and filing GST for an organisation simpler and more efficient.

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    Annie Thorne commented  · 

    Extraordinarily disappointing response from Xero.

    What was the rationale for changing it? Was it something users asked for?

    You say that you "appreciate the feedback", which seems to be code for we ignore our longterm, valued users.

    Xero wouldn't need to "iterate on this overtime to make filling and filing GST for an organisation simpler and more efficient." if they maintained the already simple and efficient process that was in place and serving users perfectly well, given the comments on the subject so far.

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    Annie Thorne commented  · 

    I agree.
    The new report format is absolutely dreadful and difficult to view/use.
    I really don't need (or want) (yet) another new "experience" ...

    Annie Thorne supported this idea  · 
  13. 10 votes

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    Annie Thorne supported this idea  · 
  14. 623 votes

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    Hi team, thanks for staying engaged with us here. From your feedback our product teams clearly understand there are legitimate use cases and scenarios in which you’d like to be able to simply unapprove a bill.

    While seemingly simple there is a bit of underlying work that needs to be done within Bills to enable us to build this functionality - As you’ll have experienced within the Bills list view - we’re in the process of uplifting the pages in Bills with updated technology that’ll unlock our ability to develop features like unapprove.

    So, while it’s not in our roadmap atm, we’re tuned in here and will continue to assess how we may solve this as we plan our future roadmap. I’ll make sure to share any progress with everyone here.

    Annie Thorne supported this idea  · 
  15. 235 votes

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    Hi team, we appreciate all the feedback this idea has received over time. With our reimagined navigation this is something our product teams considered closely, however there is a bit of work involved to achieve what's being asked and we want to be open it's not in the roadmap right now. However, we're keeping a pulse on the feedback here and will be sure to share if there's any progress. Thanks

    Annie Thorne supported this idea  · 
  16. 46 votes

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    Thanks for sharing your interest in single sign on across Xero's products. This is available currently across many areas or Xero. For example if you are logged in and working in Xero, then move across to Xero Central(our support hub) you may need to click the login button in the top right of the screen but if you're session hasn't ended you should find the page should refresh and automatically log you in.

    We appreciate wanting a smoother login experience that's recognised across all Xero products and will share if there are any improvements planned around this with you all, here.

    Annie Thorne supported this idea  · 
  17. 421 votes

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    Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero. 

    Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience. 

    As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings. 

    Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…

    Annie Thorne supported this idea  · 
  18. 124 votes

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    Hi everyone, thanks for all of your valuable feedback on this idea. The number of detailed comments clearly show how important this feature is for many of you.

    We also agree that this would add significant value to Xero Expenses. That’s why we’re pleased to update the status of this idea to Accepted. This means we have reviewed your feedback and it aligns with our product vision.

    While it is a feature we’d like to build, it’s not currently on our roadmap, so we can't provide a delivery timeframe just yet. We will share another update on this thread as soon as we have more news.

    Annie Thorne supported this idea  · 
  19. 476 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.

    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

    Annie Thorne supported this idea  · 
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