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  1. 31 votes

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    Hi everyone, you can now send multiple reminders at once - you can find out more about it 👉 here. This'll reduce the time spent sending reminders for document packs.

    We aren’t ruling out automated reminders in future though, so give it a go and let us know your thoughts!

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    Sam Gray commented  · 

    "you can now send multiple reminders at once. This'll reduce the time spent sending reminders for document packs."

    Time we shouldn't need to spend! The amount of time I spend sending reminders for Xero e-sign for tax = 0!

    "We aren’t ruling out automated reminders in future though, so give it a go and let us know your thoughts!"

    I should hope not. Xero would be pretty daft to rule it out. My thoughts are that this is years and years overdue.

    Such a quick and obvious win. Fix it.

  2. 28 votes

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    Hi team, thank you for the detail in the flows you have when trading that create the need in being able to create a credit note from a paid invoice in Xero.

    While this isn't a feature we have planned for development, it'll be good to keep tracking the interest from our community. We will share if there are any updates.

    Sam Gray supported this idea  · 
  3. 114 votes

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    Thanks for everyone’s feedback and detail on how important this feature is for your businesses.

    To provide a little more clarity here, it’s currently possible to create a Credit note within an individual awaiting payment invoice or bill. This’ll copy the contents of the invoice/bill into a Draft Credit note where you can edit if needed. To save many users time, once approved the credit is auto applied to the related invoice or bill, but you can remove this if not applicable.

    We appreciate this feature is not available for a Paid Invoice or Bill and we understand the importance of this for some organisations.

    To help our product teams get a better view of the interest for the feature in Bills and Invoices it would help to track these through separate ideas - I’ll change the title of this idea to reflect Bills and we have an existing idea

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    Sam Gray commented  · 

    The absolute gall to say "To provide a little more clarity here, it’s currently possible to create a Credit note within an individual awaiting payment invoice or bill." when the product request is clearly for a PAID bill AND the complete disregard and lack of understanding for how the real world works, is out of this world.

  4. 13 votes

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    "Thank you for submitting your feedback and highlighting the improvements that are important to you. We have reviewed your suggestion, and it is open for community support.

    To help your idea gain traction, we encourage you to share it with colleagues who would also benefit so they can cast their votes. Additionally, other members can leave comments to provide further context on how this change would enhance their experience with Xero."

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    Sam Gray commented  · 

    @Belinda, what silly person at Xero combined my idea about Xero WORKPAPERS:
    Workpapers - Fix Income Tax workpaper that incorrectly shows current year June PAYG installment

    With this idea, about Xero TAX:
    Xero Tax (AU) - PAYG Instalment Estimate Worksheet improvements

    Honestly. It's embarrassing.

  5. 3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  6. 1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  7. 1 vote

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    Thanks for sharing your feedback on the ATO Activity Statement settings.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Sam Gray shared this idea  · 
  8. 6 votes

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    Hi, thanks for sharing this idea, about how a Search on these drop-downs would speed things up for you.

    We've reviewed your idea and now you can share it with any colleagues that this could benefit, so they can add their votes and comments to support it.

    Sam Gray shared this idea  · 
  9. 3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

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    Sam Gray commented  · 

    This was also helpful, as if there was just one supporting document to access (small workpaper), I was one-click away from opening the document... now I am a minimum of three clicks (the account, the document, the warning). Yay!

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    Sam Gray commented  · 

    In old workpapers, I could see all supporting documents in the workpaper in the supporting documents section at the bottom of the workpaper (and could see all of the Queries in the workpaper, in the queries section at the bottom of the workpaper).

    Now I have supporting documents, linked to accounts in the workpaper and not only are the icons tiny and they don't show up when you click on the paperclip, they don't show in the supporting documents section at the bottom of the workpaper! Why?!

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    Sam Gray commented  · 

    I know I can click the account.. but it already worked fine, why change it?

    Before I had one place to go to attach either of document or URL AND see everything already attached.

    Now I have three places to go.. one to see what's attached (but can't attach any more), one to attach documents, and one to attach URLs.

    Talk about efficiencies!

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    Sam Gray commented  · 

    In old workpapers, if there was an attachment, the documents icon was blue, if I clicked it, I could add more or see what is attached.

    In new workpapers, if there is an attachment, the paperclip is the same and there is a little number to indicate the attachments. If I click it, it opens the Attach document/URL window and I can't see/click on the already attached documents/URLs.

    Whyyyyyyy?

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    Sam Gray commented  · 

    In old workpapers, if there was an attachment, the documents icon was blue, if I clicked it, I could add more or see what is attached.

    In new workpapers, if there is an attachment, the paperclip is the same and there is a little number to indicate the attachments. If I click it, it opens the Attach document/URL window and I can't see/click on the already attached documents/URLs.

    Whyyyyyyy?

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    Sam Gray commented  · 

    After I click the paperclip icon to open the Attach document/URL popup window, I want to take my hand off my mouse and use my keyboard. I want it to show Attach URL by default (as I have requested in a separate product idea), but short of that I want to be able to tab through to where I need to go.

    After I click the paperclip icon to open the Attach document/URL popup window, I click tab and it selects buttons and fields behind the popup window... it should be offering options within the popup window.

    Sam Gray shared this idea  · 
  10. 5 votes

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    Thanks for sharing your idea and the examples of the flag icon size differences. We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Sam Gray shared this idea  · 
  11. 3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  12. 3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  13. 10 votes

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    Appreciate the feedback, Adam. Our product team are staying close to the feedback we're receiving on the new workpapers solution so I'll keep you updated hear if there is any change planned. For now we'll get a sense of others in community that support this too. Thanks

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    Sam Gray commented  · 

    The width of EVERY workpaper is an issue.

    Using the whole screen is great.. but not by moving space from the edges into the middle. Lol.

    Sam Gray supported this idea  · 
  14. 1 vote

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  15. 3 votes

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    Hi Sam, thanks for sharing your thoughts on adding document linking to Income Tax workpapers.

    We’ve taken a look and moved your idea into Gaining support, so it’s now open for others in the community to vote on and weigh in. If you’re able to share a bit more about how you’d use this, it could really help others see the value - and give the product team a clearer picture too.

    We’ll keep you updated as things progress.

    Sam Gray shared this idea  · 
  16. 7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  17. 5 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  18. 3 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  19. 2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Sam Gray shared this idea  · 
  20. 19 votes

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    Thank you for the feedback on the new Workpapers experience. We've reviewed your idea and now it's up to the community to get behind and support it. We really appreciate the time taken and the input of our customers and encourage you to share your idea with any colleagues that this could benefit so they can add their vote too! This is invaluable to our Product team. Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Sam Gray commented  · 

    The changing of statuses is too cumbersome.

    The workpaper automatically changes from Not Started to In Progress. This is good.

    Once I mark all Accounts as completed, it should update the status from In Progress to Ready for review.

    If I untick any account (so now not all accounts are marked as completed), it should change the status to In Progress.

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    Sam Gray commented  · 

    Did BGL try out Xero's workpapers and then go away to plot how to build something less efficient?

    We have to be able to mark off individual accounts as reviewed/signed off...

    Sam Gray supported this idea  · 
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