Sales Invoices - Field for Customer's Purchase Order Number
Adding customer’s purchase order number in the sales invoices.
Purpose: because some companies will not pay an Invoice without a PO, so it’ll make users’ workflow easier when they can search #PO to find the right invoice.
We appreciate users wanting more flexibility in the data they show on invoices. At present our teams are re-developing some of the base features across Sales with particular focus on new invoicing.
At this time, there are no plans for developing a fields for a PO number in invoicing. Focus is on existing features in invoicing.
It's good to get a renewed understanding of interest here on Product Ideas, and if there's any news we will update on this here.
In the meantime, there is a way the custom template can be edited to rename the Reference field as a 'Purchase Order Number' field - see more in the discussion here.
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Hans Grootegoed commented
My two businesses have also moved to XERO, had we known this basic feature was missing we'd have reconsidered. We had this feature in our previous accounting software Infusion. My two businesses produce around 700 invoices per month, we need the customer PO on the Invoice. We also use the Reference Feild suggested as the "fix" by XERO. Come on XERO how hard can this be? We would require this field to be handled via API as well. We have integrated XERO with HubSpot and another internal system. I'm just floored that this has been ignore for so long. Hans Grootegoed - Cadpro New Zealand Ltd/Cadpro Australia Ltd
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Denise Smith commented
Further to my comment below, I noticed the "vote" number didn't increase when I voted. Not only that, the opening screen shows "31 comments". I just counted my emails (I opted to get notifications of new comments and have kept them) - 53 comments since I posted my original one, and there were many, many comments before I posted mine, so 31 is not right.
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Alex White commented
not good enough. We use the reference field as a job number, but not to be able to have a second field for client reference or PO number is very poor. I only discovered this after moving to Xero.
The reason you don't have many requests for this is that it is a deal breaker. People wont move to xero without it. you only get comments from xero customers who can sign in. ie customers that have been able to live with the status quo.
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Denise Smith commented
This has been requested for YEARS. I voted on this soon after my company started using Xero over six years ago and it had been requested years before that, and there were a lot more votes for it then (in the hundreds). I've just been able to vote again for this so votes seem to be disappearing as well, making it look less desirable than it is.
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Caroline Des-Rivieres commented
I notice this comment from @Kelly Munro in May 2022! 18 months later and nothing, what is going on?Please address this ASAP We need a reference number and a PO number so cannot edit the template.
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David Black commented
This is a fundamental business need - really disappointed Xero does not do this out of the box & clients are having to request fundamental business accounting functions from premium accounting software
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Liz Timms commented
I have only just moved to Xero and had no idea how much functionality is missing.
I thought being able to put a customer purchase order and our own sales order on an invoice would be a given.I'm coming out in a cold sweat after reading these comments.
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Simon Kemp commented
It is important that we can search by PO as well as invoice number, reference number etc.
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Luigi Liccardo commented
Fields for Customer PO Number and Job Name are crucial for invoicing. Customers use their PO number to cross reference invoices they receive. We use Job Name or Number to cross reference the invoice we send. It seems absurd that Xero invoices omit these fields from invoices.
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Paul Murray commented
Really? You cant add a PO number to the invoice template, such an easy fix! Poor from Xero!
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Darin Robinson commented
Custom free form text field in invoices.
There is a reference field but I have clients that ideally need 2 "reference" fields when dealing with a government department. The clients internal production / reference number and the govt dept Purchase Order number
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Denise Smith commented
Paul McRoberts - big ask - if you end up preferring quickbooks, could you put a comment on here about pros and cons compared to Xero, please? Xero has many good features but some things are (like this) are really irritating and I need solid info to try and convince my boss to change as this lack of PO field drives me nuts.
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Paul McRoberts commented
Kelly that's all well and good , but some of my customers want their job number and a PO number. I am trialling Quickbooks with a view to switching. I can't keep adding things manually .
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Natalie Trunley commented
This is actually insane- all big companies use a purchase order system! There are other fields that people need aswell- why can't you create something like quickbooks where you can decide how many boxes you need and what they are named?? You are losing a lot of clients because of not having a customisable invoice.
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Caroline Des-Rivieres commented
Allow me to emphasize the significance of including the PO number on the invoice, as it is specifically required for reimbursement by the NHS. Unfortunately, the reference box cannot be utilised for this purpose, as it is already allocated to another NHS reference.
It is crucial for our invoicing process to have the ability to reference the PO number on all invoices. Therefore, I sincerely urge your team to address this concern promptly and comprehensively.
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Paul McRoberts commented
Its unbelievable that only one field is considered acceptable! all big companies need PO or other reference.
We already use the Reference field. Needing to put them into the description is less than ideal -its not searchable and doesnt look great. What a shame, Im new to xero and this is just poor. -
Alex White commented
Its unbelievable that only one field is considered acceptable! all big companies need PO or other reference.
We already use the Reference field. Needing to put them into the description is less than ideal -its not searchable and doesnt look great. What a shame, Im new to xero and this is just poor. -
Duncan Philps-~Tate commented
We really need a separate field on the invoice to hold customer's PO number. "Reference" might be used for something else (eg Training attender's name). And many parts of the NHS now require PO and are using character recognition to scan invoices - therefore need to be able to find it easily, if not in a specific area of the invoice.
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William Zawadeckyj commented
I want to move from Sage, but unless I can put the clients PO number and Job Location in an invoice, then I have to stay with Sage. I have spent hours testing Xero, but this is a deal breaker for me.
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. . commented
We use another system to process the order, this is then invoiced through Xero. It is doubling up of our data entry from our end and mistakes can also occur. Not good enough as bigger companies will not pay us if we do not have a PO attached. It is a fundamental accounting requirement and Xero doesn't get it!