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For small businesses: Accounting features

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Reporting: Customer Payment Performance - payment date and number of days late

Ability to generate a report where users’ can view contact payment activity

Purpose: Users’ can easily see which customer has good and bad credit performance, and manage customer relationships & debt.

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AdminXero Team (Admin, Xero) shared this idea  ·   ·  Report…  ·  Admin →
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  • Andy Stoner commented  ·   ·  Report

    A key report that would massively help credit control

  • Kirsty Taylor commented  ·   ·  Report

    this is a key metric within our business I would love this to be readily available

  • Jemma Ellis commented  ·   ·  Report

    I hope this is something that xero can consider in the near future. It would be a great tool for credit control, especially when new practices have been put in place.

  • denise simmonds commented  ·   ·  Report

    This is such an important feature and should be standard.
    To have to view each individual contact is so time consuming and frustrating when the information is already stored within Xero.

  • Louise Banks commented  ·   ·  Report

    This should be a standard feature! Monitoring customer payment behaviour is a key task.

  • Kevin Moroney commented  ·   ·  Report

    For accounts payable as well. Very important feature.

  • Murchisons Services commented  ·   ·  Report

    Thanks if we could have a report that shows Debtor days per customer in one report

  • Karen Browne commented  ·   ·  Report

    It's times like these I wish we'd stuck with Sage 🤫

  • David Cornell commented  ·   ·  Report

    This is v important in structuring the cashflow to account for habitual late payers and those that define their own terms of payment so would be of great assistance

    Hoping it gets done soon but judging by the dates of some comments I may be hoping too much

  • Lee-Ann casbard commented  ·   ·  Report

    When is this going to be done??? It's taking far too long to add something so simple - the data is in Xero somewhere it's just impossible to extract. This leads to convoluted processes in-house having to be created. It's simple things like this that will lead us to change from Xero to something more user-friendly in terms of reporting.

  • Karen Browne commented  ·   ·  Report

    I want to use this figure to set company performance targets around improving our credit control efficiency.
    Can you please let us know why this report isn’t available.
    And when it will be. Thanks

  • JD Furlong commented  ·   ·  Report

    This would be great. It's been 8 years in the making?

  • Rupal Shah commented  ·   ·  Report

    How long do Xero take before they action and idea?

  • Donna Shiner commented  ·   ·  Report

    Debtor days are crucial for locating problem customers and analysing payment trends quickly

  • Sally Bailey commented  ·   ·  Report

    This needs to be added to allow proper analysis of payment trends for our customers and for effective credit control

  • Kevin Summerhays commented  ·   ·  Report

    debtor days by customer would be a useful feature. And the ability to group or segment the customers too.

  • Dan Brazelton commented  ·   ·  Report

    Went to run this report and was shocked I couldn't do it. I guess I have to export all the data to excel and figure it out myself.

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