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We deal with several large companies. Invoices will go out to the same company BUT with contact1+address1, contact2+address1 and contact2/address2, etc.
It is unclear to me if the brief description of the 'idea' will achieve what we need.
The irony is MYOB allowed us to do that but we believed all the marketing hype about Xero and changed. We deeply regret that change and either Xero invests in improving the product to service the businesses you advertise to or we will be switching back.

Are Xero any further forward with this as it appears that this idea was started back in 2012 (11 years ago)?

Dear Xero. You may or may not be aware that Quickbooks Desktop is being discontinued on 30th June this year. Not having a different delivery address or multiple address options will be a deal breaker for many and they will choose other software over Xero.

Is there any update on this please? I have a client wanting to change software but they won't use Xero unless this key feature is in place. They're looking at other software options, so I just wanted to check whether timescales are known before they look to commit elsewhere? Thanks.

As a sub-contractor for construction companies, we are dealing with various people within that company - accounts, estimators, foremans, owners etc. As an quick fix, we are already capturing if the contact is to be included in emails - can this be expanded to display all contacts for the company in the drop down list when preparing an invoice, quote etc?

Ideally, long term fix would be when creating a contact for the same company, we have the functionality to select emails to be included on - sales, bills etc. Then when preparing a quote or invoice all of the contacts for that company (filtered by contact email type) would be displayed in the drop down list and the user can select the appropriate contact(s).

As a workaround - I have to add all contacts to receive emails and then manually delete those that aren't to receive the quote or invoice prior to sending. Using attached example, the contact for persontwo@test.com would also appear for this company ABC...and provide me with the ability to select either or both to receive this invoice.

Any update ????????

Example : I sell goods to "ABC" company but to delivery to their customers all over the place. so I have to create an invoice to bill them and show them where i delivered to. no need to add delivery adddress into contact, just save in that particular invoice

Hi Xero,
Please add field for "delivery address" and "customer PO number" when preparing Invoice with ability in the template. Nothing to do with contact.

Currently on Page 5 of this idea Xero said this...

Xero Team (Admin, Xero) commented
Ability to add delivery address to quote/invoices.
Purpose: To save time from having to edit a contact to add a street address.

I think this proves that Xero is made by accountants for accountants. Although they don't seem to have much of a concept for what a legal entity is, or how businesses actually work, where products and services can be delivered to more than one address.

Anyway I'll wait another couple of years to see if this progresses any further.

So... our pathetic solution is to create multiple accounts for the same client but add a full stop or 2 to their name. Disgusting solution, God forbid they ask for a monthly statement!

Agree with Josh Buesking, xero engineer please look into and work on this ASAP, add field for delivery address and customer PO number when preparing Invoice with ability in the template. Not at the contact. Is critical.

Xero - Probably one of the least Agile online companies I have ever come across.

Ability to add multiple custom fields in general is much needed. With ability for them to be used in the templates.

It's 2023, that's how it's done when you have a green pasture. Xero is stuck in the old pasture with a huge client base using a complex system.

Yes - a field for Purchase Order number is a must have.
We use the reference field for our internal job sheet numbers so need another field! This, again is standard in most other accounts packages.

Please add in the "delivery detail" feature in Invoice just like the purchase order.
Is an essential feature to have. And also add in a field for input Customer PO number

And also add in a field for input Customer PO number

Please add in the "delivery detail" feature in Invoice just like the purchase order.
Is an essential feature to have.

Being forced away from Quickbooks Desktop but just found out Xero doesn't support multiple site addresses. This is essential for many businesses particularly those in the service industry. Quickbooks Online supports this!

I agree with Tony Tay, I think Xero engineers overthink it.

Need to add in a "Shipping address" field at invoice template for user to input to solve this problem, is rather common in other software. not at the contact area.