New Invoicing - Select default for 'Approve' Button e.g not 'Approve & Email
Can there be a system setting which controls the default option on Invoices for the Approve button.
It is currently Approve & Email and we would like to have the default as just Approve.
If it was a system setting companies could chose best option for them.
Hi everyone, thank you for your feedback on this here. Through testing we found that majority of our customers would Approve and email an invoice at once, which is why this was developed as the default in new invoicing. That said we appreciate others would like a different action as their primary option.
While we don't have direct plans for adding the ability to set a default for this action, we're listening to your feedback and looking into how we can improve efficiency and speed things up for you when using new invoicing through the use of keyboard shortcuts. We'll share more news when we've confirmed what this shortcut looks like and are closer to providing this to you all.
-
Marie Clare commented
The default approve feature in new invoicing is 'Save and email' but if Xero is purely a record of a company, not their main source of operation then this feature is inconvenient.
Can there be a setting to change this button to one of the options available e.g. 'Approve & add another' be the button that shows, not by clicking the drop down menu first.
If it is setting then it is completely customisable depending which of the current drop down items the user wants to show as the main button.This would save a couple of seconds per invoice which would save hours when entering a lot of invoices.
-
Kirsten Hensel commented
Please make this work for everyone Xero! As suggested again and again, simply allow the user to set their invoice approval function to what best suits their business - Approve / Approve and PDF / Approve and Email. Please action this urgently :)
-
Holly Spence commented
Can we have the option to set to default buttons/selections when completing an invoice please?
I do not need to email all of my invoices yet have to click through to select just approve.
This is a small thing in the grand scheme but when processing lots of invoices it is another thing that slows the process down, along with the 'too many clicks/tabs' issue.
Hopefully the new invoicing can be updated so it is a smooth process like the old style for tabbing and clicking through.
-
Russell Little commented
In old invoicing it was one step. Maybe add buttons for other options and ditch the drop down menu.
-
Nathan Walker commented
We want the same please. The default should be Approve. Not Approve and Email.
-
Lisa Hunt commented
I have two clients who enter their sales invoices manually and don't need to send them to clients. They both HATE the new invoicing and although I am trying to encourage them to get used to it, it is a hard sell. The extra time to add the contact and approve and email is of no benefit to anyone. We need the option to unselect these options.
-
Jim Morris commented
Yes, a selectable default would be fantastic as it can then cater for everyone
-
Ivy Von Euw commented
Approve & view next button is what works best for massive invoices to review and approve.
-
Sheree Adam commented
After reading a lot of the comments, it looks to me like many of us use the keyboard in preference to mouse in a lot of cases. Surely less clicks makes more sense. I'm also irritated that it takes double the amount of tabs to go through from entering your Contact through to Item.
-
Rae Thompson commented
I still need the option to Approve and then Email please as I have an overall reviewing process prior to bulk emailing
-
Neil Penman commented
99% of our customers are one-offs and we don't need to save their names therefore have a generic name "customer" and we don't save an email for the invoices we produce as the customer rarely needs one. This Approve and Email button is wasting our time as we have to select Approve in the drop down box for every invoice. If we select Approve and Email it brings up a second box asking for an email address.
Please fix this to enable the user to select what the default button in the list should be. Maybe have it as a backend setting
-
Jenny Paterson commented
The Approve and email option is causing huge scope for error. Changing the default from Approve was unacceptable. Please change this back asap. Also why move the button to the top of the screen - do you ever ask the user their work flow or only the tech geeks? This change has added several extra key stokes per invoice. Also the date function with two clicks to choose a date is going backwards in efficiency and not forwards.
-
Jan Ross commented
Each company will have its own preference, therefore, we should be able to make our selection as a default. My preference is Approve and Print PDF, because I want to send my invoice with my completed work in an email to my client so they can see the value of what they are paying for.
I would also like to set up a default which removes that annoying pop-up that says "Contact defaults have been applied". Hilariously, Xero thinks that the workaround for that is to remove each contact default !!! Yeah, right. -
Laine Ratsep commented
Our invoices get sent out in batches by accounts, from among the ones the various managers have approved. There can be different timings, or email address customising needed, but if 'Approve and Email' is the default, then the ability to do that is lost. Training each and every manager to manually select 'Approve' instead of 'Approve and Email' for each and every invoice they have to approve is simply not going to work.
-
Andrea Allen commented
We need the approve only button as default. We have a 2 person setting up & approving of invoices. Too easy for mistakes to be made by the person initially setting up the invoice with the end result the customer gets an incorrect invoice emailed out in error.
-
Stuart Mohamed commented
Another vote here for this idea. It wasn't broke, but Xero fixed it anyway :-(
-
Jordan Morris commented
Totally agree a button just to approve is needed. We dont email invoices out until goods have been dispatched from the warehouse which can be days or weeks after the initial orders comes in when the invoice is generated.
-
Joanne Hiley commented
Yes, I do not email invoices from Xero so choosing what I have as a default would be very helpful for us.
-
Accounts Powerace commented
I suggest having two buttons side by side "Approve" and "Approve and Email" as there will be users that both functions will work for. Not everything needs to be in a dropdown menu.
For the most part "Approve" is what works best for most.
-
Barbara Nicolle commented
I still need the option to Approve and then Email please