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  1. 6 votes

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    Hi Rebecca, I've just amended the title of your idea for your first request. In terms of the second when you're mentioning the input of dates. You should find you can currently enter dates in number format, however you'll need to make sure you keep the '/' or '.' to separate day month and year, alternatively you may find shortcuts help you cut down the time needed to enter your dates here.

    Julia Berry supported this idea  · 
  2. 46 votes

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    Thanks for sharing this here, Olga. Appreciate the needs in being able to approve these sort of 0.00 invoices in your Xero organisation. I can confirm this is something our team are looking at so I'll keep you updated of any change of this, here.

    For the meantime, though I appreciate it may slightly change your flow you should find you can approve these type of invoices from the Draft list of your invoices. If you have a few of these waiting you'll be able to Approve these all at once to save a little time.

    Julia Berry supported this idea  · 
  3. 36 votes

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    Julia Berry supported this idea  · 
  4. 343 votes

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    Hi everyone, thank you for your feedback on this here. Through testing we found that majority of our customers would Approve and email an invoice at once, which is why this was developed as the default in new invoicing. That said we appreciate others would like a different action as their primary option.

    While we don't have direct plans for adding the ability to set a default for this action, we're listening to your feedback and looking into how we can improve efficiency and speed things up for you when using new invoicing through the use of keyboard shortcuts. We'll share more news when we've confirmed what this shortcut looks like and are closer to providing this to you all.

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    Julia Berry commented  · 

    I would like to query what sort of test group the "majority" of your customers actually came from ?
    Whilst this feature might be slightly more convenient for those who invoice directly in Xero there would no doubt be a significant proportion of users who integrate third party platforms and stock control systems to generate invoices and use Xero for accounting only.

    We cannot have customers re-sent an invoice every time we approve it !! Having to choose from a drop down to prevent this is adding yet more needless time to process through invoices.

    If a default cannot be chosen by the user why not simply provide two separate buttons to be clicked, one to Approve, one to Email ? I don't think the UX would be considerably impacted by this. Please re-consider this decision.

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    Julia Berry commented  · 

    Please make the default APPROVE.

    Julia Berry supported this idea  · 
  5. 9 votes

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    Thanks for continuing to share back through this idea. Right now, as you may have seen in updates to some other ideas - our team are developing the line item grid where you enter detail of your invoices. This will encompass reduced padding and smaller pixels to condense details and help you see more information in one page without as much need to scroll which will help with the feedback you've shared here.

    We'll keep you updated of this release here.

    Julia Berry supported this idea  · 
  6. 46 votes

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    Thanks for sharing back on this, everyone. We'd like to confirm the way the options works now when sending in new invoicing - This is triggered by previous behaviour.

    So, when you send using new invoicing, the selection for 'Attach PDF' is driven by the last invoice you sent. If the last selection was unticked the next invoice you send will automatically be unticked, and vice versa.

    What's worth noting is that this is a browser based setting. For example if you change computers or browsers your setting will revert to default where both options are unticked. As you'll see from my recent update on this similar idea this is something we may explore further down the line but we don't have any immediate changed planned for.

    We also appreciate your feedback relating to where a customer's taken when clicking Review and pay. Our team have done a lot of research…

    Julia Berry supported this idea  · 
  7. 332 votes

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    Thanks for your continued engagement with us on this idea, everyone. We understand there are many different ways business work and conduct business with customers, and that you need more flexibility in the way you manage and receive payments for invoices with Xero. While pockets of research have been done in the past we’re getting a fresh lens and conducting a broader piece of discovery to deeply analyse and understand where our efforts could be focused in this space to alleviate existing hurdles in receiving payments for majority of Xero users. We’d like to open the invite to be a part of our teams research pool, where you’d get the chance to share more on the importance of managing payments for your business. This may involve being interviewed, or helping answer questions through short surveys or questionnaires. 

    ✍️ If this is something you’d like to be a part of, please …

    Julia Berry supported this idea  · 
  8. 15 votes

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    Hi everyone, thanks for sharing your feedback and what would help you in the new invoicing experience. Currently our team are looking at possible keyboard shortcuts for drop down fields within new invoicing that'd enable you to more efficiently choose the action that was most suitable for you. As this firms up and we can give more detail of what this looks like I'll keep you updated, here.

    Julia Berry supported this idea  · 
  9. 23 votes

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    Julia Berry supported this idea  · 
  10. 219 votes

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    Julia Berry supported this idea  · 
  11. 157 votes

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    Thanks for sharing and feeding back through this idea, community. While our team are reviewing the behaviours of date fields in new invoicing - It may help to clarify how due date works in conjunction with defaults to define how these are working in your organisation at present. Basically put, every time you change an Issue date this influences the Due date, which is a slight change to classic invoicing.

    Currently, there are two defaults that can be set in Xero, within Invoice Settings and within an individual Contact records.

    Invoice Settings due date is a blanket for any invoice raised in the org, if you set a Contact due date this will override the Invoice Settings due date when you select that Contact when invoicing.

    When you change the Due date of an invoice, and then edit it's Issue date this will trigger any defaults you have set up…

    Julia Berry supported this idea  · 
  12. 35 votes

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    Julia Berry supported this idea  · 
  13. 182 votes

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    Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks

    Julia Berry supported this idea  · 
  14. 97 votes

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    Hi team, I know it's been a while since my last update and we'd like to confirm that our team are working to address your concerns, here. We'll be providing quicker access to the calendar picker for both the invoice due and issue dates. Work's underway atm and we plan to have this released to you all before classic invoicing retirement. I'll swing back again as soon as it's ready 🙂

    Julia Berry supported this idea  · 
  15. 272 votes

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    Julia Berry commented  · 

    We use the payment fields on the invoice daily for multiple invoices. Please do not take this feature away.

    Julia Berry supported this idea  · 
  16. 283 votes

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    Thank you for your on-going input and attention to the idea here, everyone.

    We will keep you updated on change for being able to add new tracking options when using new invoicing here, however if there are other items that you'd like to see developed please do make sure you've joined and are following updates for these too.

    I can confirm our team have work underway to improve the line item grid where you enter detail of your invoice. Part of this work includes the ability to add new tracking options without navigating away from the invoice.

    For now we'll move this idea to working on it and I'll be back to share when there's more news of this going live for you all.

    Julia Berry supported this idea  · 
  17. 49 votes

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    Thanks for letting us know how useful this feature is to you when creating invoices for your customers in Xero. We have some improvements the team are focusing on within the contact card to provide our customers more efficiency, which includes the ability to search to add an address for a Contact.

    For the time being we'll change this to working on it, and I'll keep you up to date with any progress for this, here.

    Julia Berry supported this idea  · 
  18. 443 votes

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    Hi community, we appreciate you engaging and letting us know the importance of drag and dropping files into your invoices.

    Since the release of the attach files feature within new invoicing our teams have being paying close attention to feedback and understand the efficiency you need in this process.

    This is something our team are looking to make improvements for and we'll shift the idea to working on it. As this develops I'll keep you updated of news and provide more detail through the idea, here.

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    Julia Berry commented  · 

    Please retain current drag and drop feature of "old" (ie. works well and no one was complaining) invoicing. Attaching files should be quick and seamless not yet another drop down menu selection to choose from with mouse clicks.

    Julia Berry supported this idea  · 
  19. 184 votes

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    Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes. 

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    Julia Berry commented  · 

    Efficient workflow involves going from top to bottom. There should not be any need to scroll back up again. Please ensure all "Save" or "Approve" options are at the bottom of the invoice.

    Julia Berry supported this idea  · 
  20. 348 votes

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    Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually. 

    For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
    Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
    Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…

    Julia Berry supported this idea  · 
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