Invoice payments - Email notification when payment received
When a payment is made into the business account an email notifcation is sent automatically.

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Anna Raschella commented
when people pay via credit card stripe in xero, orders slip through in many cases.
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Soleiman Bolour commented
I found a work around using Pabbly which is like Zapier. I created a flow when I get a new payment made on Xero, it sends me an email to show payment was made.
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Ruth Scott commented
It would be a great benefit, save having to check
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Alex McDonald commented
We have an app that can help with this! Envy Analytics, which includes our Alerts feature, sends you an email whenever there are items in the Awaiting Approval status in Xero, helping you approve or decline transactions more quickly. You can add multiple recipients, change the frequency of alerts (hourly, daily, weekly) and set up repeat alerts to ensure nothing is missed.
The emails you receive contain hyperlinks to each document (invoice/bill/credit note) that needs actioning so that you can quickly access the document you need to deal with.
Checkout the app in the Xero App Store: https://apps.xero.com/!5rvvX/uk/app/envy-analytics#overview
We are always on the lookout for quality-of-life improvements for Xero users so drop a suggestion across to us if you can think of anything else that would make your Xero workflows better!
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Soleiman Bolour commented
I don't understand why this isn't a feature. Am I missing something?
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Donal Riordan commented
Yes totally agree.
Amazed it is not already a feature in Xero.
Full support !
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Jane Knapp commented
Yes please!
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Phillip Fowler commented
Wow. I completely assumed a payment notification was standard with Xero payment processing. I went searching for how to turn it on and came across this thread. Unfortunately this is a deal breaker for me as I require the ability to receive an email when payments are received (as I do now with Stripe). I guess the trial period is good for this type of research.
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Ana Labosky commented
When an an invoice is sent it would be nice to have a return receipt that invoice has been read.
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Agnieszka Delegate commented
It would be extremely helpful. I used Quickbooks which offers email notification every time payment is made. email included invoice number amount and invoice contact. Very handy if you need to apply the payment to another system, and this happens in my case.
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Tod Caton commented
I definitely need to be alerted when an invoice has been paid. A notification on the Xero dashboard or an email would be fine.
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Claire Atkins commented
This would save a mountain of time as we have to check each individual invoice to make sure it has been paid before we can deliver the service.
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Laura Daniel commented
I agree with all previous comments. It would be very helpful for my client to receive a notification when an invoice sent from Xero is paid.
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Matt Crozier commented
Important when the business needs to take some further action on receipt of payment.
Critical when there are integrated services, such as Stripe, that auto-reconcile the whole process so the business is unaware that payment has been made!
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Charlotte Whitehead commented
Yes, absolutely. I could have sworn the system used to tell me that someone had paid an invoice but recently I've had two instances where clients have paid and I didn't realise and consequently there's been a delay in them receiving the service. This doesn't create a good impression at all.
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Dianne Brammer commented
Yes this would be a great feature, and it if possible a message "Thank you for the payment".