Invoicing - Remove 'Powered by Xero' in Footer of emails
Remove 'Powered by Xero' Advertisement on the footer invoice emails (only recently added)

Hi everyone, appreciate this topic has picked up momentum in the last couple of months since “Powered by Xero” was first introduced to our invoice emails.
Our product team have been working through the next iteration of the invoice email. They’ve reviewed feedback about this email from multiple sources and are planning some changes to address some of the concerns, in particular that the purpose of this feature is for marketing and advertising purposes. This feature was developed, designed and implemented will the sole intention of increasing trust with the invoice emails we generate inside the Xero platform. The data after delivering this has shown that it does just that, increasing engagement with your invoice emails and ultimately getting you, our customers, paid faster.
Therefore the “Powered by Xero” footer will remain in place, however we will be reducing its size, better integrating it into a redesigned email experience and removing the hyperlink to Xero.com.
This new email experience is focussed on uplifting our invoice experience to meet expectations from you and your customers to provide a professional, informative and modern experience. This new experience will be coming to New Invoicing first and then to our other invoicing tools like Reminders in the coming weeks.
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Alfredo Cotroneo commented
Unbelievable for dearly paying service, that is constantly increasing prices. PLEASE REMOVE YOUR LIGO from our invoices, INSTANTLY!!
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Gordon Lyon commented
This is really weak, Xero! Maybe this would be acceptable for some sort of free tier, but you should not be putting your advertisements on my invoices.
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Neil Kugelman commented
Please remove this immediately. We are a software development company and I do not wish to have my clients question why I use a third party accounting company.
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Charlie Shipperley commented
Please remove ASAP!
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Spencer Clarke commented
Xero - please remove your logo from my email communications ASAP - or I will switch to an alternative product.
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Ravi LATHWAL commented
I find this very absurd that Xero has done this. And this is breach of privacy too as we have numerous clients/suppliers that we don't want to tell them which software we are using. We don't want every client/supplier to know what we use for systems.
Rather than focusing on developing helpful features like: Inventory management, Prepayments from bills screen, better supplier payment screens etc. , Xero is wasting time on this. I am sure if product is good customers will come to Xero. There is no need for cheap marketing ideas like this. This will do more harm to Xero than good i think.
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Mark Walker-Ford commented
This is the kind of thing I'd expect to see on a free service being used as a trial, not one I have been paying to use for over 10 years (my price has more than doubled in that time too). The least Xero could do is make it an affiliate link and give us a free month if someone signs up, but there is no tracking in the URL they have put in the email. I have been thinking of moving supplier for a while now, this is the final straw.
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Amy Hayes commented
Xero, I shouldn't have to publicly post feedback to have your advertising removed from our invoices. Please take it off.
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Joana Mendes commented
I happened to cced me on an invoice that I realise this has been happening. I don't actually endorse or recommend Xero product. Joana Mendes
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Carlton Liem commented
I'm also very disappointed at how unprofessional it is for Xero to use our emails to advertise themselves while we are paying a subscription fee.
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BN1 Ltd commented
This logo should be an optional to turn on and off. We are paying to use your service not to advertise it for you.
I have had numerous clients comment on how unprofessional it is. Please stop wasting time implementing features like this when there are so many other things you could have spent the development time on! Really disappointing.
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Gary Lowe commented
Maybe we should be charging XERO for advertising space ?
Unfortunately XERO have lost there focus and the only motivation now is revenue and not customer satisfaction or the product. What a shame.
Powered by SAGE😂
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Nathan Mansfield commented
We have noticed in our email signatures there is now a footer 'Powered by Xero'. There appears to be no way to turn this off in settings however we would like this removed as soon as possible please. It is very unprofessional.
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Heather Bamfield commented
I never agreed to have your logo attached to the bottom of MY invoices. Please remove, this is so unprofessional.
The Xero logo is bigger than my logo and takes up a large section of the page... that is totally unacceptable. I have to pay to advertise my business elsewhere, you should be paying me to advertise with my business. -
PMP Accounts commented
Confused why for years the 'Powered by Xero' didn't appear on emails and then without advance warning it has suddenly reappeared without the option to remove. Why is this option not available for a paid subscription? Please sort ASAP.
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Jon Torrens commented
Please enable this. I love Xero, but the Xero logo is distracting - it dilutes the branding of my invoice emails.
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Jonathan Loake commented
I was too late raising this with support, I've received this:
"The 'Powered by Xero' footer on emails was previously released as a trial so some customer could opt out.
However, this has now been fully released to all organisations so it is not currently possible to remove it.
We recommend voting and adding your thoughts to our products ideas page. This is where our product team review your ideas for possible future features in Xero."
They've made it live and permanent despite all the feedback here. This isn't the first time they've ignored their customer's feedback on unnecessary changes. I doubt it will be the last.
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Julian Neuhaus commented
I just had to raise a case with support as there didn't appear to be a way to remove in Xero - support responded with a threat of opting me out of upcoming invoice features - if they are anything like this so-called 'feature' then that's fine. I'm really angry about the fact that they did this, AND that this was their response, particularly because it was drawn to my attention by a customer of mine... Blatant bullying, and they've intentionally designed this to be difficult to remove knowing that many won't bother with it. Disgraceful. What are some of the alternative products other than Quickbooks people are looking into? Seriously considering jumping ship. My company is definitely not 'Powered by Xero'. I don't think anyone in their right mind would want to subscribe to a platform that advertises to customers without their knowledge. This is simply terrible.
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Ioannis Bitzos commented
Please remove! Our clientele is not interested in advertising of any sort. I prefer Xero because it is minimal, elegant and efficient. "Powered by Xero" is a terrible cheap way to advertise without our consent.
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Jamie Turner commented
I add my name to the chorus of disenchantment - I could understand this on a free tier subscription but on a premium product this is a really poor look to customers & suppliers and is unacceptable.
Not to seem overly dramatic but it is details like this that make me think it's time for an effective competitor to break up Xero's market share.