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I find that it only alerts you to a customer pre paying an invoice after you come out of the screen and go back in and then a credit will appear in the bottom right hand side under the final values. This used to just pop up on the classic invoicing that a customer had a credit available and not sure why this can’t be adapted on the new invoicing. It’s a handy tool as doesn’t require you to manually go back through and allocate any pre payments to an invoice, which if get missed and a customer has paid, they will still receive a statement showing the invoice is unpaid, which then causes a potential issue.

I would also like to see this feature returned please Xero

I agree, I much prefer the ease of the classic invoicing!

14 days and counting...Xero is gaslighting its own customers at the same time as charging them more for an inferior product. Time to get consumer affairs involved, start considering legal advice and maybe even speak to the media about this shambles...

If you haven't already seen this thread, jump on board and add your 2c to the ongoing discussion:

https://central.xero.com/s/question/0D53m00009lxGKdCAM/new-invoicing-layout?fromEmail=1

Please consider adding this back onto the invoice screen. It was previously so efficient adding 10s of payments with the tab button/keyboard. Now having to click through and select dates and select account, leaving more room for error and taking a lot more time.

Clearly, these "improvements" that Xero keep implementing are designed by people who don't actually use the product for bookkeeping purposes.

The additional time it now takes using this new sales layout is crazy - I would permanently stay on the classic version if it wasn't about to be retired.

Not being able to type dates and having to use the mouse to click through the calendar is ridiculously frustrating. As is the new way we have to 'Add a payment' and not being able to tab and type through it.

Also, I don't want to 'Approve & email' invoices straight away for most of my clients so having to make extra clicks to open up the drop down and click 'Approve' - another waste of time that adds up.

Not being able to drag and drop PDF files - having to open up the files drop down first - again, another impractical "improvement"

Xero - you had a fantastic product please listen to your users - you are ruining it again and again by continuing to make changes that are not functional for the majority of people who actually use this for work..... oh and increasing the prices too much & frequently for what is becoming a less functional product.

New invoicing is slowing me down so much :-(
Having to select a date from a popup instead of type it in.... hey... is there a version of this for people with disabilities who struggle with mouse movements? Maybe there's a setting that would let me type the date again, that would help a little at least.

This is so important to change - it is so much more time consuming the new way. I can't afford this time when I have over 300 invoices to allocate payments to for one of my clients...Please revert back to the original system.

Have to agree with this! Same with purchase invoices - The 'add a payment' function is crucial to efficient bookkeeping on screen. I've also noticed you cannot type in the date on the 'add a payment' function and have to sift through the calendar. Very frustrating.

More clicks and/or keystrokes to achieve the same thing is never, ever, an improvement.
Don't pretend it is. Own it. Admit it's too hard to fix (fix being the key word). Beg our forgiveness.
And stop making date fields that you can't type in!

New invoicing is so inefficient with everything hidden in drop downs, no place on screen to add payments, and left to right scrolling. Horrible update experience thus far.

Your new invoicing system is clunky and added in extra steps having to click on buttons to find your way to features that used to be on the main screen. Definitely not creating efficiency.

I have now created and Off Site petition..... Petition for Xero to stop making changes...
https://chng.it/wYWMHwp9td

Seriously, could a member of Xero's development team let us know the thinking behind this design please. This is a genuine request, I need to understand because it makes xero sense in my head!

I have to add a bulk import each month of 200-400 Paid invoices. It's bad enough that I can't import them as paid or use the en-masse "Deposit" function because they all have different payment dates. At least with the Classic invoicing i can attribute the payments at a rate of 8.65 secs per invoice. With New invoicing it's 17.22 secs - because of having to select the date, bank acc etc.. Just one of the many deficiencies of the New system. Shame on you Xero.

Keep the old way please, which is far quicker than the new way Xero is proposing.
Also please keep the old way of being able to just add a credit note to sales invoices.

the pop up box and having top open a calender pop up to select the date instead of just tabbing and typing are slowing my processes down. I have 100s of payments to add which takes several hours normally and this new style has doubled the time it takes. Not cost effective to me or my clients!

When allocating payments you struggle to see the original invoice date and they default the payment date to todays date. Also the struggle with the credits calculating as you type and not calculating after the value has been entered is so annoying.

This is one more unneccesary click, one more time, I have to reach for the mouse, one more time ... blahblahblah.

Tell me for whom this is benefical? Is there any situation in which this way of doing it provides benefit to the user????????

If it doesn't - remove it.

And I am saying this again on this thread.
I am quite angry that you are using your customers as guinea pigs without asking. You could have run a focus group, a beta test, what have you ...something that real developers use before they release the results of their unbridled creativity into the wild.

But you don't ... that's what's really making me mad.

After creating an invoice there is a box on the right hand side that says Make Payment. After checking this box a box pops up on the screen to fill in the payment details. This box obscures the invoice number on the invoice behind it. This is very annoying. Can't you make the box pop up in a way that allows me to still see the invoice number in the invoice relating to the payment?