New invoicing - Option to use Xero Network
xero to xero Invoicing
We use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero.
On 02 Sept 2024 this version will retire and only New Invoicing will be available.
We are not able to select "send via Xero Network" from the New Invoicing option (using our Xero Network Key).
Are the technical teams still working on this to have the option available or will this option fall away?
Thank you
Chantelle
Michael
Support specialist
Yesterday 5:05 PM
Hi Chantelle
As you’ve found, there’s no functionality in New Invoicing to use Xero to Xero invoicing, as this option is being retired.
However, you can raise a suggestion directly with our product team to suggest they implement this functionality in the New Invoicing functionalities, as they're still developing additions and improvements to New Invoicing.
I’ve included a link to Xero Product Ideas where you can view and support current ideas or create a new one to share your thoughts.
Xero Product Ideas: Xero to Xero
Kind regards
Michael
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Hi community, thanks for on-going engagements with us about how you use the Xero network in this idea. As our team continue work on new invoicing, development for building the Xero Network within new invoicing is now underway, and we'll keep you updated of further news of this, here.
In the meantime, if you've set up Xero network for your contacts you can continue to send these through the Invoices awaiting payments list. As mentioned in my last updated we still strongly recommend exploring eInvoicing as a solution.
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Neil Jordan commented
This is madness. Xero are slowly and painfully alienating all their customers and will then be surprised that they go elsewhere.
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Laura Rudge commented
I can't understand why this feature has been put on the shelf. I now have to manually enter all of my own invoices into each client's accounts that I work for when before it was such a simple and efficient tool. Such a shame.
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Paul N commented
It's wild that this feature is being left out of New Invoicing. It's such a handy and intuitive way to send invoices between organizations - and eliminate unnecessary data entry or third-party applications. Please bring this back.
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Linda Scott commented
With so many intercompany entries, Xero to Xero is a key feature which we use. It is an excellent feature and saves so much time sending and receiving invoices from various companies, my vote is to include on the new invoicing please. We need this function please.
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Ciske Britz commented
Please guys we need this function ASAP.
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Rodney Roberts commented
I also find Xero to Xero invoicing really handy so would love to see it retained (or regained) after the switch to the new invoicing. Why drop existing functionality?
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Sasha Eva commented
I use the Xero to Xero invoice function almost everyday, so to find that this isn't included in the new invoicing is a major disappointment.
Really need this reinstated please Xero
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Wendy Yang commented
New invoice-continue the Classic version function of Send invoice.
In New invoice, when invoice is sent, drafted bill cannot be found on the Receipient.
This function is suggested to maintain as drafted bill can save lots of fill-in work. -
Angus Moir commented
I'm glad to see I'm not the only one that was stunned to learn this functionality was being retired. Hope that decision is reversed and it's added to the New Invoicing soon!
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Nicki Carter commented
It would be great if the Xero to Xero invoice will be reinstated as we have some very large invoices that go from one company to another and it would take forever to re enter all details, we also then need to track items. This would be a nightmare.
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Julie-Ann Stone commented
Hi Xero,
I do intercompany invoicing for 46 companies and you are going to make my day absolute chaos in taking away the Xero to Xero network feature, also we have other staff who also invoice intercompany and really need these invoices to 'pop' up in the other set of books as drafts so myself can find them easily.
So I will be working twice as hard and things will get lost in the pipeline so to speak. We do not have eInvoicing in South Africa and frankly this government might take years to get there.
Hubdoc won't work as we have so many companies in our group.
Please guys we need this function.
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OneLogin Xero commented
Taking away this functionality has a big impact on our operations also.
1) It will increase time to do the process (its another step each time) rather than a one off Xero identifier connection
2) The workaround which has been suggested introduces risk – emailing the invoice from XPM to HUbDoc as every user needs to take off the clients ‘other emails’ – very risky
3) We are generally not happy that we spent most of the last year understanding this was quite an easy process for it to be taken away in a product upgrade – which isn’t an upgrade for many customers but a downgradewe hope the product owner of this area within xero reviews this entire thread and the impact to customers.
Perhaps Xero should consult its customer base prior with focus groups before simply removing functionality that businesses have built their processes upon
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Freya Pieroz commented
Seriously, see the attached screenshot for an example of the time delay with eInvoicing - right side is the invoice history in the sending entity, left side is the bill history in the receiving entity.
eInvoice sent at 4:17pm and received at 6:37pm, 2 hours and 20 minutes later.
I want to pay bills NOW, not after the banks close!
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Freya Pieroz commented
The biggest reason why I would like to still have Xero-to-Xero invoicing still available is that eInvoicing can take several hours to show up in the recipients draft bills. Not so bad when you're sending to unrelated entities, really really annoying when you're sending from one related entity to another, or from one client to another, and you'd like to log straight into the recipient datafile and enter the bill for payment that day.
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Chris Curlett commented
Come on XERO and listen to your users!
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Carol Estava commented
I need xero to xero for the invoicing.
I issue a lot of invoices to clients using xero to xero and if that disappears I will have to log onto their Xero to enter the invoices manually.
I do not have the time to do that each month! -
Salih Taspinar commented
Guys hubdoc is dreadful and einvoicing requires VAT registration for the client. Not all our clients are VAT registered.
Why would you discontinue such a useful tool??
Please bring it back asap
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Jackie Coomber commented
We have been using the Xero to Xero function since we started using Xero. As we have a sister company it is very useful to send invoices for shared costs. We would like the new invoicing programme to have the same feature.
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Lorraine Maiden commented
With so many intercompany entries, Xero to Xero was a key feature with us selecting Xero. It is an excellent feature and saves so much time sending and receiving invoices from various companies, my vote is to include on the new invoicing.
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Andrew Syme commented
Removing my Vote: E-Invoicing is more Secure, Faster and Flexible than X@X will ever be.