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  1. 1,177 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

    Carol Estava supported this idea  · 
  2. 44 votes

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    Carol Estava supported this idea  · 
  3. 3 votes

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    Carol Estava supported this idea  · 
  4. 136 votes

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    Carol Estava supported this idea  · 
  5. 8 votes

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    Carol Estava supported this idea  · 
  6. 5 votes

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    Carol Estava supported this idea  · 
  7. 6 votes

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    Carol Estava supported this idea  · 
  8. 3 votes

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    Carol Estava supported this idea  · 
  9. 4 votes

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    While we don't have any direct plans for adding a total back at the top of the invoice, it'd be good to get a sense of the interest if this is important to others in community here, too.

    Though I appreciate it's not a solve for the idea. To help speed up getting to the bottom of the page on those lengthier invoices, Julie you may find using the 'end' button on your keyboard helpful 🙂

    Carol Estava supported this idea  · 
  10. 4 votes

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    Carol Estava supported this idea  · 
  11. 82 votes

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    Carol Estava supported this idea  · 
  12. 3 votes

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    Carol Estava supported this idea  · 
  13. 4 votes

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    Carol Estava supported this idea  · 
  14. 5 votes

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    Carol Estava supported this idea  · 
  15. 4 votes

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    Carol Estava supported this idea  · 
  16. 42 votes

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    Hi everyone, returning from my last update I wanted to confirm that we have released generative answers in Xero in app help for all customers.

    We appreciate this isn't a direct live chat feature that is being asked for in this idea and will move the status back to Submitted, however we'd recommend giving this a try when you're next looking for an answer while working in Xero.

    This feature takes into account what page you’re viewing, and the version of Xero you use, to do the best to ensure that the information provided is relevant to you.

    Live chat is not something we have planned at this stage but if any steps are planned toward this, we'll let you know here.

    Carol Estava supported this idea  · 
  17. 553 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Carol Estava supported this idea  · 
  18. 5 votes

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    Carol Estava supported this idea  · 
  19. 4 votes

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    Carol Estava supported this idea  · 
  20. 29 votes

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    Thanks for your interest in this idea, everyone. We understand there are different ways our customers find useful when entering dates for invoices in Xero.

    Based on feedback our team are looking at improvements to the date pickers in new invoicing. While I can't confirm exactly what these will entail atm, we'll shift the idea to working on it and I'll be back to confirm when we have more of the detail.

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