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  1. Currently, when super payments bounce, Xero sends us an email letting us know that a payment to a particular super fund from a particular payment batch has failed. Once we've identified whose it was, and got the updated details, we then have to contact Xero to get a re-processing authorised.

    All of this takes time, during which the Directors of my clients may become liable for late super payments. I'd like a button to click to speed up at least the contacting Xero for re-processing bit - preferably as part of the process identify the refund received and connect the…

    11 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  2. It would be really useful for those of us in the UK if we could run a report to calculate holiday pay based on a 52 week average. Legally this has been a requirement since 2020.

    40 votes

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     ·  13 comments  ·  Payroll  ·  Admin →
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  3. We should be able to customise our employee details report to include their job title as well, will this be look at and develop please

    22 votes

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     ·  6 comments  ·  Payroll  ·  Admin →
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  4. Add in ability to forward date when a superannuation payment is processed. I would like to submit the authority when I review the monthly super but have the payment not made until it is actually due, which would be a date in the future that I enter.

    5 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  5. To have an individual NOTE area for each Payslip.

    2 votes

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  6. See who was selected as an approver by employees. If we have been selected as an approver by the employee, it is currently impossible to know if they also selected their appropriate approver to know if we should reject the timesheet or leave or if we can wait for the appropriate approver to approve the timesheet or leave.

    9 votes

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  7. For some clients we use Xero's Postponement and Eligibility letters. This has proved very useful but currently the letters cannot be customised.

    We have a client for example who pays a higher employer contribution percentage than the standard. The letters however, only show the standard percentage's despite the settings being different to the standard. We also have a client who has asked for their company logo to be added to the letters.

    After speaking with Xero Central I was informed that the letters currently cannot be customised and don't pull from the pension settings.

    If this could be looked into…

    16 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  8. Ability to email payslip before the pay run is posted. This way the employee can come back to the pay clerk with any feedback on hours or allowances before the pay run is completed and filed through to myir. The reduces the need to revert the pay run before the "final" posting and payment made to employees. Reverting the pay run impacts on IRD when IRD have begun their processing as they have to do a manual amendment to pick up any changes once the pay run is re-posted. I have advised by IRD they have to make manual amendments…

    4 votes

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     ·  3 comments  ·  Payroll  ·  Admin →
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  9. When entering the weekly timesheet for employees (they complete it on a sheet and I enter last week's hours on Xero), you have to go back to Timesheets where it shows this week's timesheet and you have to scroll down to last week.

    Please can Xero create a path at the top where you can click on the timesheet week you are working on? At the moment you can only click on the blue 'Timesheets' which take you back to this week and not last week or the week you working on.

    5 votes

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     ·  0 comments  ·  Payroll  ·  Admin →
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  10. Streamlining " Multiple of Employee's Ordinary Earnings Rate" .
    I have a client who has 14 employees and 4 Ordinary Earnings Rate for each employee as their business trades 7 days a week. Each Employee is on a different Ordinary Earnings Rate. The current system on Xero requires you to create and select Multiple of employees ordinary earnings rate in the payroll settings and calculate and enter the multiplier % for each earnings rate for each employee in order for the ordinary earnings rate to be calculated and for the annual leave and carers/personal leave to be calculated. This is…

    31 votes

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     ·  20 comments  ·  Payroll  ·  Admin →
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  11. Currently in Payroll History you can filter activity by Type and select 'Employees'.

    This is too broad to be able to easily pick up bank account changes. eg for 1 month there are 959 entries over 4 pages (which need to be manually clicked to load).

    The entries have the type of 'Employee: Bank Accounts'

    Features requested ;
    1) Add a 'Subtype' filter for Employee events; of which 'Bank Accounts' should be an option.
    2) Add ability to Export the report to PDF from initial screen without having to load all the other items.

    3 votes

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  12. Can we have an audit trail, even if similar to invoices/bills, where we can see the who, date & time of the payslips being sent out for a pay calendar?
    This helps to know the payslips have been sent out and that there is an audit trail for this.

    21 votes

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  13. Attach pdf files to a pay run and option to email them to the employee with the payslips.

    53 votes

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  14. It would be very helpful if we could allocate and track unpaid leave categories for non-employees so we can see when they are going to take holidays.

    3 votes

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  15. At the moment Xero Payroll calculates OWE by using information from the pay template only. Xero Payroll also recommends use of minimum hours as best practice, and allowing the hourly rate to lift if the average is higher than minimum hours. Works well. However, many employees have minimum hours and work more hours regularly, but they don't always work the same number, they might have periods of more work, and other periods of less. This means they don't actually have Standard Hours, and according to the legislation, OWE should be calculated from a 4 week average, not just taking "Standard…

    10 votes

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     ·  5 comments  ·  Payroll  ·  Admin →
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  16. The Pensions Act 2008 requires all employers to enrol their eligible employees into an auto-enrolment compliant qualifying workplace pension scheme, if they are not already in one, and pay specified minimum contributions. At the moment there is no way to check if and when the letter was sent to the employer. As this is a point on our audit checklist for all our clients would it be possible to add a field showing the date when the letter was sent out to an employee or ideally add it to a pension report.

    19 votes

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     ·  2 comments  ·  Payroll  ·  Admin →
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  17. We pay our employees under the Electrical award which includes several compulsory 'All Purpose' allowances that are now reported separately as per STP2. Why are these allowances excluded from an employee's annual salary on their payslip? They used to be included as part of their base hourly rate - therefore included in their annual salary and as such, should still be included in 'annual salary'. Can you please have the option to 'include in annual salary' when setting up Allowance categories in the pay items?

    5 votes

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  18. It would be good if you could go into 'Pay Employees' and next to the STP - Filed or not filed it would be good to have 'Payslips Emailed'. I have no way of checking / double checking if I have sent them.

    2 votes

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  19. The new start and end times for Xero Me are fantastic, it's exactly what I've been needing to convince clients to start using the app in favour of their old xcell spreadsheets to track hours.

    My request is this: can you implement a method of entering the start and end time of a shift independently? As the app stands currently, it seems like an employee needs to enter their start and end times simultaneously, meaning employees have to keep record of when they start each shift.
    It would be great if there was a way for employees to 'clock in'…

    22 votes

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     ·  1 comment  ·  Payroll  ·  Admin →
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  20. A year-end payroll report which lists the employees, and provides total amounts for Gross earnings, PAYE, and all other deductions for the financial year, with company totals at the bottom. Basically it could just be a one-page summary for the year, depending how many employees there are. Most other payroll systems have the report option, and it's very important for end of year wages reconciliations.

    30 votes

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     ·  5 comments  ·  Payroll  ·  Admin →
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