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363 results found

  1. Glitches in the software

    I've always felt like your software was created by people who have never used the software themselves because some of the pathways and defaults just don't make sense. Note: I access Xero using the Chrome browser.
    Here are some changes that could be made that would really improve the user experience with Xero:

    1. When I'm entering bills, some date fields want me to enter the date like this: date/month/year and other times it wants me to enter it like this: month/date/year.  It's very frustrating having to switch back and forth randomly.

    2. After I finish putting in a bill, I click…

    1 vote

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    0 comments  ·  Business features  ·  Admin →
    not planned  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi Jenna, we appreciate your feedback and the detail you've given is great. However, it's best that strange behaviour or performance issues are shared with our specialists at Xero Support who have tools to be able to investigate and escalated with our team if something isn't working as it should.

    There are a couple of your points I wanted to confirm here;

    • Bills to pay - you are able to set a default page for this. It sounds like it may currently be set to Paid bills in your org. You can set the default by clicking the 3 dots in the top right of the page where you'll see 'Default bill page' to select your preference
    • Default for bills due date - From the same place you can go to for invoice (Invoice settings) you can set a default Due date for your bills.

    I'd recommend raising a case…

  2. Purchase Order default address removal

    Hi Everyone,
    I have a client who has shifted from using MYOB to XERO, she has today requested that in the event that she forgets to place another delivery address on the suppliers purchase order then it defaults to her address. SO the proverbial hit the fan this morning when her supplier has done what was requested on the PO and delivered it to the address noted on the PO this was meant to be in Sydney today for an opening tomorrow 1/11... so now this means a trip from Newcastle to Sydney.... Lucky it wasn't Perth.
    MY QUESTION IS;…

    1 vote

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    not planned  ·  4 comments  ·  Business features  ·  Admin →

  3. Account Transactions Report: Sorting by account code and name

    Hi Xero,

    Thanks for creating the new 'Account Transaction Report' and adding the GST columns (and other transaction attributes) recently.....but there are a couple of significant issues that need to be sorted out before this is done and dusted.

    These are:
    - When sorting by 'Account (Name)' it returns the accounts in alphabetical order meaning P&L and Asset accounts are all mixed in together when doing a full GL report. I think it would be better to show the accounts in account number order (or alphabetically with the P&L and Balance sheet accounts separated)
    - When sorting by 'Account Code'…

    1 vote

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    0 comments  ·  Accounting features  ·  Admin →
    delivered  ·  AdminKelly Munro (Community Manager, Xero) responded

    Our team have been paying close attention to what our community have been asking and with today's release we've added the ability to sort and summarise by 'Account Code & Name' within the Account Transactions report.
    You can use this option to view both the Account Code and Name, without losing the Opening Balances - Read up on the changes in our recent Blog.

    Thanks for sharing on this with us here in community. Also noting some people here who'd like to view file attachments against transactions - While not possible atm, we do have an idea for this growing across here and you're welcome to join and use your vote from this idea on. 🙂(Sep 21)

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