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  1. Ability to show more statement lines during reconciliation in one page.

    Purpose: To save users time from scrolling and changing the page.

    689 votes

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    Thanks for collectively sharing your feedback on showing more statement lines when reconciling a bank account in Xero. Being one of the top supported in Xero Product Ideas currently, we do want to give you an update and set the right expectation.

    We began the release of our modernised Bank reconciliation experience in 2021. In reaction to customer feedback and testing we’re continuing to enhance the experience, such as introducing the compact view.

    As shared through our building on beautiful article -  work behind the scenes is extensive and not all visible but is where a lot of the team's resources are focused for the time being. While these developments can take time, we’re beginning to think on the next pieces of the puzzle and start investigating opportunities.

    Thinking further ahead it'd really help our team to better understand;

    • the optimal # of statement lines you’d like to be able…
  2. Ability to create and save multiple addresses for a single contact record

    Purpose: Allow customers to map customer & supplier details against a single contact record

    526 votes

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    Hi everyone, appreciate wanting more of an update from us here. To share on our progress - Multiple addresses has been enabled in the back end of contacts. As mentioned in our previous update this is a complex piece of work, as we need to now build this into other areas of Xero where it'll add value.

    For this reason the work within Contacts is not live yet, as without building this feature across these other areas it wouldn't have much practical use. But to confirm, work's moving along and we look forward to being able to share more.

  3. Xero - in employee section and only those with payroll admin rights can upload notes/documents such as medical certificates/TFN forms/super choice forms etc in the notes section to be able to track this better and with relevant payruns as well

    485 votes

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    80 comments  ·  Payroll  ·  Admin →
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    Hi everyone, we thoroughly appreciate all the interest and detail of where and why you'd like to attach files to employees in payroll.

    As many will be aware, the team have been making a lot of changes across Payroll to accompany local regulation & compliance such as STP phase2.

    With much of this work still on-going, we want to be open that there are no plans at present for this development. It is top of mind for the team, and will be reconsidered when resource becomes more available however we wanted to share and set expectation for the near term with you all, here.

  4. Option to attach files to individual fixed assets

    Purpose: Ease of reference, being able to attach files and documentation that related to an asset

    472 votes

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    Hi everyone, thanks for joining and supporting this idea.

    We understand there are a few different use cases for why you'd like to attach a file to an asset within the Fixed Assets register, as well as transactions themselves.


    To be upfront our team's current focus, like many areas of Xero, is on upgrading Fixed Asset technology, as we build greater consistency between Xero experiences, making it easier to learn and navigate Xero. Some of these changes may seem minor, but are critical in terms of delivering new and exciting value later on.

    That being said, our team is researching what comes next and this is a focus because it is the most supported idea for Fixed Assets right now.


    As we continue forming the future of Fixed Assets in Xero, we'll share if there’s any updates.

  5. 429 votes

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    Thanks for your support and rating of the idea here, community.

    While there's 'building on beautiful' work across Bank Reconciliation pages at present, the team have also been making improvements to improve and increase automation when reconciling your accounts. Though this doesn't directly relate to sort and filter capability, this should help improve your experience when reconciling accounts with Xero -  doing more of the heavy lifting for you by matching or suggesting reconciliations.

    Being open, the platform in it's current form cannot cater for sort or filtering through all statement lines in an account (some businesses that have 000's of unreconciled lines!) which is where the building on beautiful work is critical - However, we're exploring possible improvements that could make navigating through unreconciled lines simpler such as bringing the navigation to the top of the page and increasing the number of statement lines that are shown…

  6. This should be automatically added to your account, rather than having to save to Xero manually each month

    412 votes

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    Hi team, as noted (thanks Geoff) we're leveraging Xero's existing eInvoicing capabilities for this work which is the reason it'll only be an option within the regions that have the Peppol network available.

    As this is adopted by more bodies across the world, in turn the availability of this feature would naturally broaden, too - Read more through our Blog

    As of today, AU and NZ Xero accounts registered to receive eInvoices can join the Beta to have their subscription invoices sent via eInvoicing - check out this Xero Central article to find out how to opt in.

  7. Ability to flag individual bills as in dispute

    Purpose | To enable review and ensure the business does not make payment for a bill when it's currently 'under query'

    374 votes

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    Hi community, you may have seen our recent update on this like-minded idea for Sales invoice - Flag an invoice as 'in dispute / query'

    We'd like to confirm from a bills side of things that this is not something we have plans to develop at this time. 

    We're still interested to get a clearer understanding of users that'd like to see this developed for bills, and will continue to track this through the conversation here. If there's any change we will let you know on the thread here. Thanks 

  8. At the moment, you need to raise a credit note to write off a bad debt, which then records the invoice as "paid" which is extremely irksome, and factually incorrect. There needs to be an actual "write off" option so that the debts don't show up constantly in your reports and you can claim a tax deduction for them, but they don't get recorded as paid.

    371 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

  9. Ability to export and print files from Xero in bulk.

    Purpose: To have backup files and audit purposes.

    357 votes

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    Thanks for your expressions and feedback in a bulk download or print facility for Files (either from the Files library or at an individual transaction level)
    We know that bulk operations can be handy, however at this time we have no plans to develop this functionality. We know it might seem like a small feat, however often even small change is more tightly woven and intricate to solve beneath the surface.
    While we understand this must be frustrating to hear, we’re currently focused on making improvements in other areas of Xero and are unable to prioritise a bulk download or print feature right now.
    However, in situations like these there are often connected apps through the Xero App Store that may be able to assist. We appreciate and will revise solutions that could fulfil needs in this space, but want to be honest this isn’t something we have plans for…

  10. Ability to automatically pay supplier bills from within Xero, withouth having to login to online banking.

    Purpose: To make it easier to pay bills, rather than having to jump between two different platforms.

    339 votes

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  11. Ability to add interest for the late payment. This includes part-paid too

    Purpose: Save time by adding the interest without having to delete the existing one and remake a new one with the additional interest.

    327 votes

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    Hi everyone, appreciate the support in the ability to auto add interest to an invoice that's gone past it's due date.

    While we understand how this feature would help automate and create more efficient processes, focus for the team at present is completing technology upgrades across features in Sales.

    We're keeping close to the ideas here, and will share if there's any progress. Thanks

  12. Ability to flag an invoice when it’s in dispute or query.

    Purpose: To ensure users do not pay an invoice when it is currently 'under query/dispute' in error.

    310 votes

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    We appreciate all the feedback received through this idea, everyone. Taking on board all your comments there are two sides of the fence when looking at flagging an invoice as 'in dispute' - Looking at the ability to flag a bill/supplier invoice as 'in dispute', versus the ability to flag a customer invoice as 'in dispute'.

    It'd be good to get understanding of the interest in each individually so we've started a new idea for bills that you can add your support for.

    But to give clarity, currently we do not have plans for developing a flag for bills, or sales invoices.

    For those looking for this feature in sales invoice although not specific to each invoice, you may be able to make use of Credit Limits - Find out more and explore how to set up a limit for your customers through Xero Central.

    We'll continue to track…

  13. Allow users the ability to import and export bank rules.

    This would save time having to manually create similar bank rules in Xero, and ease with new client organisation setup

    309 votes

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    Thanks for all the attention and support this idea has collected, everyone. While we've made improvements to some of the screens in Bank Rules, we're still considering where others changes could be made, and it's helpful to see the traction on this idea.

    With the new Bank Rules list view you'll find that you can now Search making it a little easier to group and manage your rules from within Xero. We're also enhancing the suggestions and auto matching when you reconcile which overtime will help to decrease the amount of rules a business may need.

    We understand how being able to export rules would add another level to managing rules outside of Xero, and importing of rules would ease setups and we'll keep this idea front of mind and re-evaluate the interest when resource frees up to consider additional features.

  14. Create a report to show all payslips for an employee for a given time period. Currently these have to be downloaded one by one.

    300 votes

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    80 comments  ·  Payroll  ·  Admin →
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    Thanks for your continued support of this idea, everyone.

    We understand that the current process of downloading multiple payslips can take some time for employees with multiple years worth of payslips.

    Currently if you invite employees into Xero Me portal they can self-serve payslips and download for themselves as needed.

    To be transparent, with much of the team being focused on ‘Building on Beautiful’, there’s no current work planned to develop an option to bulk download payslips.

    If anything changes, we’ll update you here, and in the meantime, please keep sharing your feedback and insights on this idea, our product teams are often in these forums taking on board all of your valuable feedback.

  15. Ability to show and can select credit notes on the find & match screen.

    Purpose: To save time rather than having to go in and allocate the credit note against an invoice then going back to the bank reconciliation screen.

    297 votes

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    Thanks for all the support for this idea, everyone. We can see the value that making this change would make, and right now, we do have a team focused on this space working to upgrade its technology and UI. 

    However, at this time, there are no plans for adding Credit Notes to find & match. 

    As this work continues the team are considering how we build this with flexibility and capabilities to make changes like what’s being asked here possible in the future.

    We appreciate this is really important to you all, and we'll let you know if there are any changes, here.

  16. Ability to to show periods of bills that haven't been matched to a Xero project.

    Purpose: to confirm that all bills are being assigned to properly to Project.

    296 votes

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    Hi community, a step further in our journey I can confirm that the ability to view bills not assigned to a project has been enabled for all NZ organisations.
    From your Bills list screens, you'll get a new option from the 3 dot drop down menu where you can select 'Bills not assigned to projects'. This takes you to a page where you can select a date range to view all bills that do not have a project assigned. From here, you can open and edit the individual bills to assign projects. You can also access this page from within a project, clicking Add > Expense from bill.
    I'll continue to keep you updated as this extends to other regions. Thanks

  17. We desperately need an audit trail report available for advisors.

    I think it would be sufficient to have the below added to the account transactions report style (but named as Audit Trail):
    1 - the ability to include an 'edited date' column
    2 - the ability to include a 'notes' column
    3 - a tick box to show/hide audit trail history (so voids would show as separate creation and void lines netting off, not just removal of the original transaction)
    4 - a unique un-editable transaction identifier for all transactions, not just bills/invoices

    It must be exportable to excel with…

    282 votes

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  18. Add feature to automatically follow up on quotes / send quote reminder *days before expiry or *days after quote issued — as there is with invoices. This feature comes standard with most other quoting interfaces.

    282 votes

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    Appreciate your input, everyone! We'll keep monitoring the interests on this idea, so keep voting and share your thoughts on how quote reminder can benefit your business. 

  19. Ability to send an automatic statement to customer

    Purpose: To prevent late payment from customer

    250 votes

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    Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.

    Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.

    Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.

  20. Ability to add a custom fields to a contact record that is able to be displayed on invoices

    Purpose: Ability to include more information that’s unique to customers/business/industry that assist the transaction and relationship between customers

    246 votes

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    Hi everyone, we thoroughly appreciate your engagement and sharing how custom fields would be advantageous to you here.

    With lots of work for 'building on beautiful' underway atm, we want to be honest that custom fields is not planned in the near term.

    Some in the idea here, may find the recent addition of Notes that can be added within the Contact Details section of a contacts record useful in being able to record and view specific detail relative to a contact at present - More on this shared here

    We'll continue to evaluate the viability of largely voted ideas such as this when there is resource, however this unlikely in the next 12 months.

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