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  1. Ability to send bulk emails to both suppliers and customers.

    Purpose: Saves more time when businesses need to send emails to all their contacts. Especially when they need to announce specials or price increases.

    204 votes

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    Hi everyone, we thoroughly appreciate hearing where our users would like to see change across Xero. We also hear feedback through many other sources, and realistically while we’d love to, we simply cannot work on all things at once. Our product teams must make hard choices on where, and what to develop everyday, to continue delivering consistently high value to our customers.


    That being said, there are no plans to make Xero a fully functioning email system for communicating with your contact base, like what’s being asked here. Focus for the team at present is needed on more critical projects, such as building on beautiful. There are many integrations available through our ecosystem, if you don’t find one specifically for sending out bulk emails to contacts, you could approach a custom-cloud integrator to build one for you at a fee.


    I know this isn’t the news you’re hoping…

  2. Ability to have to have a check box for "Include Account Numbers" and "Include or Omit Zero balances".

    Purpose: Because it demonstrates completeness to show that the balance actually is zero

    201 votes

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    Thanks for continuing to engage with us on this, everyone. While it is now possible to include account numbers, as mentioned in our last update we've been continuing to review this idea and look into how we develop the option to show nil balance for accounts when running reports.

    Work for this is now in development with our product team. We'll be looking to implement a solution that enables the ability to show nil balance for accounts across the Profit & Loss (Income Statement), Statement of Cash Flows - Direct Method, Trial Balance, Cash Summary, Movements in Equity, Blank report as well as in Report Templates.

    As work for this progresses we'll keep you all informed and updated through the idea here.

  3. Ability to specify a set approver for a specific employee when they submit expenses

    199 votes

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  4. Show leave balances on payslip in days and hours and not just hours. Easier for staff to understand their leave balances in days than only in hours.

    197 votes

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     ·  18 comments  ·  Payroll  ·  Admin →
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  5. Make it mandatory to add tracking to items where available e.g Purchase Orders, Invoice, Bill, Expense

    Purpose: Prompt for users when manually entering invoices, and assurity that each line has been allocated to a tracking option

    196 votes

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  6. Users in Xero can see the figures of the repeating invoices.

    Purpose: Users can easily see the figures and forecast their sales, especially those who are having many repeating invoices.

    195 votes

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  7. 194 votes

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    Hi community, thanks for getting involved here and letting us know the importance around being able to see the details whenever an invoice is sent from Xero. We understand the importance of this to our customers and our product team are beginning to review this idea to solve needs in this space. We'll move to Under review and I'll let you know as there's more progress here. Thanks

  8. On the new invoicing, when additional columns are selected, a scrollbar is added to the invoice layout and interrupts the smooth capture process. Having to manually scroll from one side to the other to view details is not ideal.

    Consider either auto-adjusting the column widths or allow for the automatic expansion of the invoice layout width when additional columns are selected. This way, users could view all necessary details without the need for manual scrolling.

    194 votes

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    Hi all, we thank you for all sharing detail on your experience when using new invoicing in Xero. Taking this on board our team have been reviewing the line item grid where you enter details in new invoicing. We have work underway to improve and address points raised such as providing a more compact layout so you can see more at once, showing full account and tracking names, and more direct options to reduce clicks and steps in common actions.

    For the time being, small adjustments can be made to your computer scale or browser zooming to see more detail at once, although we understand this is not the ideal solution.

    I'll return to let you know when we're closer to release and can share more of the changes.

  9. When multiple days are requested the ability to adjust the hours for leave application so it matches the ordinary hours for particularly days.

    193 votes

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    67 comments  ·  Payroll  ·  Admin →
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    Thanks for your feedback and interest in the idea here. We appreciate the desire for being able to enable employees to make these changes themselves.

    While this is something the team will continually review as they keep developing Payroll for Australia, we want to be open that this is not in the direct plans atm.

    If there are any changes or progress for developing this we'll be sure to come back and update you on this, here.

  10. Ability to send statements to contact groups.

    Purpose: To make users’ easier to send statements rather than sending it individually.

    193 votes

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  11. To have an option to set up e-mail notifications to receive a report when an invoice payable becomes due

    Purpose: To easily be reminded when invoices/bills due through email.

    191 votes

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    Hi team, we appreciate the attention this idea has received and do want to share that while we aren't directly developing at this stage, notification and being able to collaborate on bills is something our team are currently looking into. 

    We can't provide any promises right now, but we wanted to loop you all in on news. Once the teams research has concluded and we have a better sight on what can be done in this space I'll return to update you all, here. Thanks

  12. Ability to make quote’s title and summary flow through to Sales Invoices.

    Purpose: To save users’ time rather than having them manually input the same title and summary when the quotes are converted into invoices.

    191 votes

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  13. Please move the SAVE for the New invoicing to the bottom as per old invoicing. When you have an invoice with 30-50 items and then have to scroll back up to save it adds to the pressure of getting things done.

    Or Better still

    Leave the old there until you've got it together and your Paid subscribers are happy.
    We are seriously looking at moving away from XERO due to all the changes you impose on us without proper UAT. More often than not it creates more work for us and causes more stress we just dont need in an…

    190 votes

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    Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes. 

  14. Ability to import bills, invoices and project lists into Xero Projects.

    Purpose: It is beneficial for organisation that heavily rely on Xero projects, as this feature will help them do their invoicing and track their expenditure.

    187 votes

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  15. Ability to combine and hide line items in the invoices.

    Purpose: To have good accounting and tracking of sales without showing the client the breakdown of all the items involved

    187 votes

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    Hi all, appreciate the interest and rationale for wanting to be able to combine and hide line items on an invoice for sending to your clients, while having your usual detail tracked on the invoice in Xero.

    While this may be a function we look to explore in the long-term we want to be upfront that this is not something we’ll be developing in the near term. Our team is focussed on other key priorities right now such as improvements to invoice branding and getting paid.

    If you want to hide all line item details, you can create a custom invoice theme where you can decide which data fields appear on the PDF invoice. For example to print only the Subtotal and no line items.

    However we’re aware that in other cases you want to be able to show some line items and not others. We’ll leave this idea open…

  16. Ability to have separate fields for posting date and invoice date.

    Purpose: To make users can ensure the expense is recorded in the appropriate month (posting date), and the due date is properly calculated (invoice date).

    186 votes

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    Hi community, we appreciate this idea has collected a fair amount of interest which has all been shared with and reviewed by the product team.

    While this isn't currently being worked on there are other ideas this team are working on right now, including a bulk void feature and highlighting rows when selected. Although these features are still under development process and we don't have confirmed release dates yet.

    With regards to having a separate field for the posting date and invoice date, our team is interested in better understanding this idea as it may be something they look to develop down the track. They really appreciate and encourage you to continue to share your experiences, pain points and insights. This will help them understand how this feature can benefit you and other customers, as well as gauge demand for it.

    As always, if there's any change we will…

  17. Ability to have a copy of billable expenses to the sales invoice.

    Purpose: Save them time from having to send another email of copies of the expenses.

    183 votes

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  18. Ability to have an automated scheduled payslip.

    Purpose: To make Payroll admin workflow easier, especially when they aren’t working on the day when payslip needs to be sent.

    184 votes

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     ·  48 comments  ·  Payroll  ·  Admin →
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  19. Ability to set as default whether the "Show journal on cash basis reports" should be ticked or un-ticked on manual journals

    Purpose: Because accountants that does the annual journals for clients who do their own GST we don't usually want these journals to show the late GST claims

    183 votes

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  20. Ability to make repeating invoices to be generated to an earlier date without having to change the setup.

    Purpose: Users’ can sometimes ask their customer/client to pay the invoices earlier.

    183 votes

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