Customer Statements - Add a Pay Now link
Ability to add a Pay Now link to statements so customers can pay all outstanding bills via the statement they receive.
Purpose: To make it easier for customers to view and pay their outstanding bills and make a bulk payment for all at once.
Hi everyone, we wanted to return and give a little more information with the update of this idea's status.
Our product team are currently looking into the development of adding the Pay now button to Customer statements which would enable your customers to pay for multiple invoices at once.
Though it's early days at present we'll keep you updated of their progress, here.
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Wendy Bromley commented
We use Thoroughbred payments for a lot of our clients and while we can include the payment link on their invoices, we also send out statements.
Not having the ability to do this on the statements seems very backward to me. Surely it's a simple fix to be able to add this ability to statement templates.
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SCOTT ARNOLD commented
Having read all of the comments clearly this is something that your customers want as do our customers, surely this is a win win for all
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SCOTT ARNOLD commented
Xero have an awesome plug in feature for Invoices, but to be honest 99% of customers pay on statements not invoices. By excluding the pay now feature for statements is madness and not user friendly. Please include this plug in feature urgently
Regards
Scott
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Katrina Houlbrook commented
This would be great if Xero could get this feature organised. We have many customers who order several invoices throughout the month so a link on the statement would be very helpful.
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Seamus Tredinnick commented
We currently create draft invoices and then manually merge them prior to sending them out at the end of the month. A huge waste of time.
Please enable 'pay now' on statements!
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Maddy Watson commented
Please make the 'pay now' link a feature for statements.
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Donna Turner commented
Hi Xero Team
Please add Pay Now to statements.
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Michelle Casey commented
I also agree with all the comments. A monthly statement provides additional opportunity for customer to pay in full if there were the invoice toggle to select. Xero, please add the pay now feature to the statements so your customer's can see an improvement to A/R churn!
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Roxanne Gallienne commented
This feature would be so helpful to customers who pay on statement that have multiple invoices throughout the month.
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Raj Mahajan commented
Hi Xero,
Could you please add "pay now" functionality in statements PLEASE.
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Louise Reyonds commented
Please fix your system so that the integrated payment software can allocate a "pay now" link to your statements. Your statement system seems to be only geared towards business' that work on an invoice by invoice payment system whereas 90% of business' work on an end of month accumulated payment system. Our clients are not going to want to open every invoice and pay them one by one. Some people have up to 10 invoices per month. How many people have to ask for this option before you correct it? The request below go back 1 year.
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Nikki Velinsky commented
This seems really obvious. We send out statements to clients with three or 4 invoices on and they have to then find the invoice to pay them individually. Please add a pay link to the statement for bulk payments.
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Selena Read commented
Some of our customers pay on statement so it would be good if we could have a pay link on the statements for them to pay the full statement value and Xero allocate it against all the invoices on that statement.
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Krychelle McCormack commented
Agree with all the comments, we have clients wanting to pay from their statement in full, please add the pay now feature to the statements
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Joel Brown commented
this is a must for moving forward - we get a lot of customers asking why they don't have the option to pay their statement when they have the option to just pay an individual invoice
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Jennifer Marriott commented
when is this pay now button going to be availiable on statements? I am about to cancel my Stripe facility to look for an alternative where my clients can pay their EOM total by credit card. It's embarrassing not being able to provide this for them!
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Greg Portelli commented
Been waiting a long time for this functionality for clients to "pay now" on receipt of their statements. Really look forward to this being added.
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Richard Dolan commented
From the statement client could check box what invoice(s) the payment applies to, as well as a Pay all option.
Come on XERO we are the tip of the iceberg shouting this out
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Daniel Doherty commented
Figuring that we now have Pay Now on Invoices.
How hard is it to add the Pay Now button on statements?
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Michael Casale commented
Xero Team, if this is a challenge from a programming perspective, you could always allow the customer to click on the invoices they want to pay in an online version of the statement of account and then the total at the bottom includes all invoices checked. From our customer's point of view, this is A LOT easier.
Also, the faster and easier WE get paid, the more time we have to look for new clients to add to Xero and then Xero gets paid more.