Notifications - Alert when an invoice has been paid
Ability to have an alert in Xero when an invoice has been paid.
Purpose: Users can easily be reminded. Which will make it easier for them to order the product/stock for their business when they know that they have been paid.
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Sonja King
commented
We are looking at alterative suppliers who offer this option, so much time is wasted having to go in an check each invoice that has been raised to see if payment has occurred. This really is a basic feature that has been overlooked and exceptionally important managing business operations. Has this been escalated to Xero senior management, are they aware?
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Jane Phillips
commented
This is so simple
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Jessica Clarkson
commented
This is critical now, why is your webpage saying the wrong date for my input?
Also, this is fairly basic for somethign that was suggested in 2013
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Celeste Flores
commented
This is a basic and essential feature. Please add this
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Kevin Leung
commented
This was originally requested TEN YEARS AGO. Xero has yet to add this. Instead of putting resources towards changing the UI randomly (invoice/quote pages) Xero needs to add this simple but effective functionality!
Our products are subscription based, so when an invoice is paid it would be EXTREMELY helpful to get a notification so that I know to renew that client's software licenses!!!
Come on XERO, get on this NOW!!!
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Matt Levy
commented
Why doesnt Xero offer this?
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Darren Davis
commented
Oh wow, and I thought the absence of notifications was just a setting I had not turned on yet. It's not a core capability? Really?
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ALISON EDGAR
commented
Quickbooks has this function... please fix this!
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Brandon Sullivan
commented
I would appreciate the ability to request an alert when an invoice has been paid. Just a simple toggle when creating the invoice. Some folks may want an alert on every invoice, others may want to toggle it on for certain high priority invoices.
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Kevin Castelo
commented
We switched from QBO and I'm trying to advocate staying on Xero but not having basic functionality like this is going to lead us to switch back. This is a easy fix and should be prioritized.
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George Georgiadis
commented
Why do we even have to ask for this? This is the most basic feature that Xero should've had sorted way before they even worried about linking to your bank account.
Having clients tell me they have paid and are still waiting on me to acknowledge payment just makes me look unprofessional. I just moved to Xero from Invoice2go, and I'm starting to wonder why. Not to mention having to cop the extra stripe fees, whereas Invoice2go has a simple option to pass ALL stripe fees on to the customer.
Pretty surprised, this stuff is rudimentary.
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Brad Masters
commented
Our team would very much like this feature as they are not an accounts based team and don't live in Xero day to day it would be exceptionally helpful for them to know when a payment is complete without having to login and try review the list.
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Rhys Cartlidge
commented
Yep this would be very helpful to us. But I can see this feature request is almost 10 years old and has not been added in so I dont feel very hopeful.
In our case, we ship most of our orders through Shopify so invoices are generated automatically. However, some larger businesses rely on direct deposit. So I have to generate an invoice in Xero and constantly monitor its payment status as customers do not always send remittance.
A simple reminder that its paid would allow me to wait for the email then simply add it in for dispatch with our regular orders.
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Bryan Palmer
commented
This has two use cases in our business;
1. a lot of our larger jobs require a deposit to be paid befroe starting work so we need to know when invoices are paid.
2. When a client is overdue on their accounts we place a manual freeze on new work and will ot engage in new jobs until the backlog is cleared.In both of these cases we are having to manully check everyday to see if a payment has been made which is a massive waste of resources.
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Karl Radovanovich
commented
A push notification once an invoice has been paid would help us alot!
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Adam Smith
commented
This would be really useful for my teams who are waiting for invoices to be paid but don't necessarily have access to the bank accounts data in Xero themselves. Currently i have to manually let them know on a day to day basis that an invoice has been paid. Faff...
Should be easy enough to take the name of the person who raised an invoice and ping them a notification when said invoice is settled?
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Todd Robards
commented
We just moved to Zoho One who not only notifies you of the payment, but also sends a thankyou email to the client (enabled via settings), Xero seriously needs to get with the times. Go here https://go.zoho.com/Kwk to have a look, free trial and I would recommend the Zoho One platform over the individual platforms as it includes over 40 apps from CRM, Inventory, Marketing, Projects etc. We just signed up and it's simple as to use. We are an Australian business with online store and inventory and do a bit of service work.
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Ryan Hastie
commented
We are looking at alternatives also. Bye Xero, how far you've fallen.
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R H
commented
This is pathetic. Go check on the Suggestions and Sort by status.
"Working on It" - 5. There are five voted/suggestions being worked on. Most of them have a handful of votes! One idea has literally 1 vote. There are other ideas with 5-6 votes. The 'most popular' idea that is being worked on has 15 votes.
"Delivered" - 24. In the entire history of Xero and their suggestion system, 24 "have been delivered" (including features that were already on their product development roadmap)
I am tired of Xero being incredibly slow to implement features. It's beyond pathetic.
We need to be notified when an Invoice has been paid; how can this NOT be a feature already?
I was just talking to the owner of my company, and have been instructed to start the process of ditching Xero and using something else (likely Quickbooks)
This should be a lesson to Xero as well as potential Xero customers. They read your suggestions, and they reply with fancy phrases and say they'll "run it by the product team". YEARS later, even simple features haven't been implemented.
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Ryan Hastie
commented
Why dead silence from Xero moderators...?
Xero are you there??