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I agree with all of below. New invoicing needs to include all info that classic invoicing did. It is hard to chase non-payment when there is no data to prove invoice sent to whom, at what time or what day etc. Also, I have same issue where some invoices do log the email address sent to but missing the last letter. Overall it seems a step backwards and making our jobs harder! Look forward to improvements.

The notes section on The new invoicing doesn't show you the email address the invoices were sent to (the old invoicing used to and it was very helpful and a time saver) can this functionality be added back in

Since the update to new invoicing there is no way to see if the invoice has been sent after the first time it has been sent.

It also does not list which email address it was sent to.

If you edit the invoice and need to resent it, there is no record of it being sent again and to whom.

In an industry where the invoices are changing regularly as plans change, being able to see if the latest version of the invoice has been sent to the client is crucial.

And when invoices need to be sent to different people and departments at different times in the process, being able to see which email address the invoice was sent to is beyond essential.

Taking time out to write your own notes about this when you are somedays dealing with 20 or 30 invoices is time consuming and frustrating.

We need this to be an automatic process like it was in classic invoicing.

Hi, I've noticed that the email address is starting to appear in the new invoicing history, but for some reason, it is short by one last digit. I am experiencing this issue with all my invoicing. When I switch to the classic view, the email address is displayed in full. Xero, could you please check and correct this?

Yes

Hi, Adding my voice to the chorus that this is a critical feature for our business. Contact names change all the time, and there are multiple contacts within each company. And when invoice amendments are needed, it is a nightmare working out who to send that fresh invoice to. It is imperative we be able to easily see the email address a particular invoice has been sent to at all times. Please give this update your full attention as soon as possible. In addition, the Xero 'Help' article on this topic is not accurate, see attached. Kind regards

Why has this still not been fixed?? The history is bloody useless!!!!

Just saying it has been edited seems lazy on the developers part.

I have only just moved to the new invoicing. It is still not showing when you have sent an email with the date and time. It just say sent.
Also if you go in and send it again it just say Edited. Was not like this with the old invoicing

Makes it really hard for Debt Collecting because you cannot see if you have sent the invoice again it only says edit. Have to put in an extra note of saying that you have sent it again or copy yourself into the invoice sent

We have customers with multiple email addresses to send invoices to so need to be able to track sent invoices in case of query and to ensure we have sent to all .

We have several projects that are charged to the same company, but each project has a different project manager. We need to be able to verify that the project manager has received the invoice as this causes delays to payment. The new invoicing does not show who the invoice was sent to. Old invoicing does. This needs fixed ASAP!!!

When will this be done? I won't be using the New Invoicing until this feature has been added.
Seems like a basic feature tbh!

Thanks

The email field in the new invoicing system brings up contacts stored in Xero, but it does not show email addresses saved in the browser history. This is very inconvenient. Please go back to how it was.

Hi team, this feature really is mandatory for auditing purposes. The only reason I am still on the old invoicing is because of this. Looking forward to it being added so I can start using new invoices!

I want to also add that being able to see the email address an invoice is sent to is crucial. As well as that the new invoicing system does not provide the invoice total in the history and notes at the creation stage or during edits. This means if someone creates an invoice and then later edits it to amend the total there is no way of knowing from the history and notes that this has happened. This information is so important.

I cannot understand why this feature was removed. It now doesn't even work in old invoicing.

"New Invoicing" Is advertised to save time etc, but I can't even find the basics that I used to religiously use. Doesn't actually save time if you can't use the system to track.

We have been using the new invoicing and when emailing invoices, the history stamp of ‘The invoice has been sent through invoicing@xero.com’ appeared every time an invoice was emailed. We have since discovered that none of the invoices emailed were received by the recipients.

I'd suggest not emailing invoices through the new invoicing system until this fault is fixed. I have let Xero know about this and have been referred to this forum to post comment.

As a fun addition to this, if you send a copy of the invoice from the list of invoices in the Sales centre, it will show the email address(es) in the invoice history BUT it will chop off the last letter of the last email address in the new invoicing (which is NOT chopped off in the classic invoicing).

It's just sending invoices using invoicing.xero.com that has the problem

I agree with this idea. This feature was there and has been removed, which seems crazy. The rest of the history panel of the invoice is pretty useless as it contains no details of the changes actually made by a user.

Screenshot attached.

What I need to know, before I follow up this unpaid invoice, is whether it got sent to which of the several different individuals associated with this contract and the several more general department inboxes as well as to the accounts department, and which email to the accounts department got used. It's more than five minutes ago, I don't remember!

Agreed that this is a problem. "Sent" must show all the email addresses the invoice was sent to and who sent it. The format of the history activity for "Contacts" is much better than it is for "Invoices".