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Many of you are echoing what I am about to repeat- But please leave the invoice history exactly as it is and show when invoices are re-sent. I have only come over to the new system and when we re-send invoices it does not show as re-sent. This is crucial for a small business and forms part of our credit control procedure in the event of a dispute . I don't understand why this has been changed but surely this is simple to add to the new system?

The resolution only applies to adding the information to notes created going forward, there has been no effort from Xero to apply the fix retrospectively. I had an invoice that was 5 months overdue and which I knew wasn't sent to the main contact for the company so I raised a support request to get this information. They tried twice to tell me that as the invoice was created over 90 days ago they could not tell me who it was sent to. I used the fact that it said "email sent by Michael" and the fact that I am a person and so can request all information held by a company under the NZ Privacy Act - which has some quite serious case history against firms that don't provide, or haven't kept, information. This prompted them to find the address the email was sent to so I was able to chase the invoice through the company (helps if they know who dropped the ball). Also proved that Xero's "not possible" was able to be overcome with a little persistence. Meanwhile I'm sticking with old invoicing as I don't want to be in that situation again.

I cant see email to and when either.
This is crucial especially when there may be a legal requirement to prove this was done. Which we have had to prove this previously.

Please leave classic in unitl all the issues are fixed.

Hello Kelly / Xero team

You mention that the history of invoicing has been changed to show who the invoice was emailed to, but this is not the case. I am still only seeing Invoice updated. This is a crucial part of our business to see who the invoice was emailed to and when. Please can you make this change live ASAP!!!

I am in the middle of having another go at New Invoicing (as this was a really important issue for me) and have now been getting the "Invoice Sent" message the first time I send the invoice as long as I have used the "Approve and Email" option. If, however, it has already been marked as Sent or I go back into the invoice to edit it before sending then I just get "Edited" and I have to make a manual note of when and to whom I have sent the invoice.

Still saying invoice 'Edited' rather than 'Invoice Sent' for me. When is this going to be fixed? Surely the most fundamental thing we can expect from any accounting software is sending invoices and being able to see a clear audit trail.

I do NOT WANT TO GO TO THE NEW INVOICING!

I am receiving many emails from Xero to change over.
The - in Xero pop ups to change to new invoicing are numerous

no
no
No
NO

I dont want to do it.

Im only adding to the long line of people wanting to stick with the old invoice system. Why fix something thats not broken. The new invoicing is awkward to use and doesn't flow??? Feels like Im scrolling all over the page. Takes a lot longer and then you don't know if the invoice has been sent in the History??? Seems Xero is really pushing for us to use the different payment systems...not really the NZ way! And we are paying more in fees!!! There is nothing new here you've just hid items and spread everything out!

I don't understand why Xero is making all these changes when there is always a backlash from customers. Most customers seem happy with what they have. Why doesn't Xero engage with its customers first and get feedback on the "proposed changes", and make changes if customers are happy? Don't make changes for the sake of making changes, ask the customers what they want. Seems like we are happy with what we have

I also need the ability to edit invoices as I like to add details like serial number of equipment supplied - I do not have that information when I send invoices out for payment as we are always prepaid before we place an order with the suppler. When we receive the bill from supplier, the serial numbers are received and we can populate the invoice to maintain a record.

Please retain classic invoicing as this will resolve a lot of issues being raised.

Look at the state of this screen. Its an utter mess. Why are the notes showing changes that are completely irrelevant, why was an invoice number created and need to be changed? Why was it created with $0.00 and then changed. I was simply entering the details on my invoice, not making changes. We would never use online payments method so this needs to be removable. Sorry but this is garbage.

It's still not showing who/where the email is sent in history. This is such an important audit trail.
Please can you advise when this is actually working?

I have also noticed that the history has changed and it doesn't give the EXACT history! If I resend an invoice to another person within the clients company it no longer says emailed to such and such. It just says invoice amended or changed. This is not ideal at all

Hi Kelly

Xero has not fixed this - refer screenshot. It is frustrating. I prefer classic invoicing much better. If we are forced to switch to the new invoicing, can you please fix it?

I have now reverted back to the old version as the amendments again have made this worse, so many places to go, side view of email not needed and now have to go to the right to add invoice as an attachment - how can this be an improvement

Hi Laurette and for those who want the ability to change invoices and those who do not I suggested a on/off "switch" to cater for everyone's needs. I saw this as an easy solution to cater for individual needs.

It is important to have the software cater for the needs to the user and I thought this would provide for that..

AAAAAAAAAAARRRRRRRRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGGGGG XEROOOOOOOOOOOOOOOOOOOOO
LISTEN!!!!!!!!!!!!!!!!!!!!!!

Laurette, I'm with you - I WANT the option to amend invoices AFTER they have been approved. It's the ONLY feature in new invoicing that works

Am shocked to see so many questions and comments and suggestions by so many people in this thread, yet all I hear is crickets from Xero. Just continuing with their 'we don't give a hoot' stance.