Settings and activity
8 results found
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855 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
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Craig Byron
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79 votes
An error occurred while saving the comment Craig Byron
commented
What Xero are charging for effectively a trial accounting package once you consider the 5 bills per month is just an assault on small business customers.
I spoke to my salesman about this and the response I got was "I'll pass it on, but the higher ups are arranging the pricing to move away from small businesses and they are sure they know what they are doing"
It seems a crazy strategy to me, bigger businesses would never see Xero as a good fit, then the marketing is all about getting your small business out of a shoe box.
Well, if your shoe box only has 5 bills a month in it, you'll be fine, if not you'll be paying 2-3 times the cost of other products in the market which for all purposes will be more suitable.
I mean $90AUD / per month to enter bills and pay wages for a second employee after yourself is plainly prohibitively expensive for a step up from shoe box bookkeeping and I'd blame no one for sticking with that system and pocketing the $1,100 a year.
Craig Byron
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7 votesCraig Byron
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8 votesCraig Byron
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72 votes
Hi everyone, thanks for sharing your feedback with us here. We've been listening and taking this all into careful consideration. As you may have recently heard, we've made the decision to provide the same flexibility on payroll in AU and UK as you could before, as well as being able to process automated super payments for employees on all these business plans in Australia.
With these changes we'll be enabling payroll for 1 person on Ignite, and an additional for Grow (up to 2 people) similar to the Starter and Standard plans.
While we don't have a set date for this change yet you can read more on this through our blog post and we'll update you with more news when available through this idea. Thanks
Craig Byron
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709 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
An error occurred while saving the comment Craig Byron
commented
I've spoken to multiple people from Xero about this, it's the same trained answer. "We hear you, I'll speak to those above, but I fear the decision hs been made and the higher ups know more than you, so suck it up" It was the same with the reports fiasco, you can't help but feel you are being asked to take your business to another platform.
Craig Byron
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64 votesCraig Byron
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385 votes
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…An error occurred while saving the comment Craig Byron
commented
I'm an accountant with one employee using ledgers to produce financials for a number of clients. Ledger subscriptions that restrict accees to reporting to one user only are an expensive frustration. I either need to give them my credtentials to use to prepare those financials, or I need to upgrade to a subscription that costs 3 times as much
Craig Byron
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Thanks for the update Xero, allthough I'm simply staggered this is where you're at in such a late stage of a major software "upgrade". I can see why Xero has never been profitable, and it's got nothing to do with being a software start up. I wouldn't be a shareholder if you paid me.