Settings and activity
14 results found
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689 votes
Hi community, thank you for all the engagement and we can see the growing interest in improvements to help simplify your view of information on the new Homepage and navigate important information and insights with more ease.
Right now, our team have a few pieces of work underway intended to help with some of the pain points that have been raised here these include:
- More options for the sizing of widgets so you can reduce these frames and better position this information on your screen
- More customisation of information within a widget like being able to remove visuals
- Improving the experience of moving widgets when editing the homepage to make it more obvious when dragging and dropping them to different positions on the page
We’ve also roadmapped further changes for later this year, once everyone is on the new experience. I’ll share more updates as we progress.
An error occurred while saving the comment An error occurred while saving the comment 
Craig Byron
commented
Does Xero ever improve anything on their platform? No
Does Xero ever listen to actual customer feedback instead of the manufactured stuff? - No
Does Xero ever release anything that is ready and usuable? No
Does Xero ever wait to cancel the old version before the new version is ready - No
Does Xero plan to change this strategy despite the furious anger it causes in their most loyal customers every single time - No
Does Xero care about any of this? No
Would Xero care if the complaints were made by AI? YES.An error occurred while saving the comment Craig Byron
commented
It appears a matter of time before they ruin the reconciliation screen layout, and that is going to be an absolute nightmare.
An error occurred while saving the comment Craig Byron
commented
Does anyone know of a product that is close to what the old xero was? Love to hear ideas of what to switch to.
An error occurred while saving the comment Craig Byron
commented
It's cluttered, overly complicated and disorientating. I got dizzy just looking at it. Seems like Xero are making another change for the worse for the sake of making a change. Can't get more than 20 invoices or 5 bills on a basic plan, but are subjected to endless fiddling that ruins the experience. It was once a clean simple, and intuitive interface, now it's a giant mess. Oh, and the price will go up to pay for this because of course.
Craig Byron
supported this idea
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75 votes
Appreciate the interest this idea is receiving about the new homepage experience. Thanks for your input!
It would be good to clarify here - when you say you'd like to search Unreconciled transactions, would you be wanting to do this across all banks at once, or within each bank widget?
We don't have any plans around this right now, but are continuing to track the interest here.
Craig Byron
supported this idea
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73 votes
Awesome to hear you're getting a feel of the homepage, Charles. Thanks for taking your time to feedback on what changes would make the most impact for you.
I'll make sure to share your feedback with our product teams. For now we'll get a sense of interest from others in the beta here, and I'll keep you updated if any plans for a global setting are made.
Craig Byron
supported this idea
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384 votes
Hi everyone, we appreciate the attention this idea has been getting. It's really good to hear how we can continue to improve the Homepage for our differing customers needs. We understand not all the widgets maybe useful to every user, and the 'Customise' button will let you add or remove widgets to reduce what you see on the Homepage.
Taking on board feedback we're looking at the sizing of widgets and you'll find the 'Chart of Accounts' and 'Cash in and out' widgets are now smaller by default with an option to 'Make larger' - You can follow further updates for this on the idea here.
We have plans to dig deeper into possible 'view' options (like the different levels of views being asked here) in the new year and I'll share further updates here when this gets picked up. 🙂
Craig Byron
supported this idea
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13 votes
An error occurred while saving the comment Craig Byron
commented
This unfiled option is so frustrating. Another example of Xero creating a "feature" without any consideration to how bookkeeping and accounting actually works in practice. I swear their development team has zero combined accounting experience.
Craig Byron
supported this idea
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10 votes
An error occurred while saving the comment Craig Byron
commented
I just discovered this too, and have wasted my time creating a new budget that I can't use in xero in any meaningful way. Either allow a user to choose which budget they use in the watchlist or don't allow multiple budgets to be created so people don't fall into a trap of creating something of little value.
Craig Byron
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197 votesCraig Byron
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57 votesCraig Byron
supported this idea
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27 votes
An error occurred while saving the comment Craig Byron
commented
This is critical, I waste hours of time explaining why the estimate is wrong in Xero. Excess contributions, div 293, TFN WH opn interest for non-residents. Clients demand an acurate estimate and Xero really should understand this better.
Craig Byron
supported this idea
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12 votesCraig Byron
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12 votesCraig Byron
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72 votesCraig Byron
supported this idea
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464 votes
Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.
Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:
- Bank Accounts: For more control over who can see bank account balances and access specific accounts, please see the idea here: User Role - Restrict access to individual bank accounts
- Sales and Invoicing: If you’d like to see changes to permissions around sales reporting and editing invoice templates, you can follow that conversation here: User roles: Restrict access to Invoice Settings
- Reports: To have your say on restricting access to specific reports, the relevant idea is here: User permissions - Assign user…
An error occurred while saving the comment Craig Byron
commented
I'm an accountant with one employee using ledgers to produce financials for a number of clients. Ledger subscriptions that restrict accees to reporting to one user only are an expensive frustration. I either need to give them my credtentials to use to prepare those financials, or I need to upgrade to a subscription that costs 3 times as much
Craig Byron
supported this idea
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492 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
An error occurred while saving the comment Craig Byron
commented
Another hugely unpopular change going ahead regardless of feedback, there's simply no point using this platform.
An error occurred while saving the comment Craig Byron
commented
New invoicing, going the same way as the new reports and new coke. An unnecessary change that appears to only have been made to drive customers away and make the product worse not better. And of course someone has to pay for all this, so up the subsription fees go. There has to be a breaking point where you destroy the product enough to drive customers away for good, for the life of me I can't understand why you are **** bent on trying to get there as quickly as possible.
There are a bunch of great ideas you could be doing, instead you are solely foucssed on wrecking all the good bits of the software. It's at the point where I can no longer in good conscience tell people Xero is the go to product, it's just not anywhere near what it was.
Craig Byron
supported this idea
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Just love the in-development update. To summarise, "We've recieved an incredible amount of pushback so we're going to bring it up to a minimum standard of userbility, but not before we force everyone to see bad our first attempt was. Of all Xero's issues (and there are many), not knowing their customer is the biggest by far. They are just totally clueless.