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  1. 373 votes

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    Hi team, we thoroughly appreciate all the feedback we’ve received from customers about the new homepage experience. We hear you and are committed to providing more customisation options, which’ll help with some of the pain points raised in this idea.

    Currently we’re exploring the ability to resize widgets and simplify widgets and allow you to remove charts, and as you'll see from my recent update on another idea we have plans for exploring 'views' in the coming months.

    It’s worth noting that currently you can "Customise" the homepage to remove widgets that you don’t want to see and simplify your view.

    We’d also like to acknowledge feedback here on the red colouring - To provide some insight this was intentional, and is used to highlight what needs attention, which actually came from our early feedback and testing. However, we appreciate hearing from more users on this and will continue to…

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    Craig Byron commented  · 

    It appears a matter of time before they ruin the reconciliation screen layout, and that is going to be an absolute nightmare.

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    Craig Byron commented  · 

    Does anyone know of a product that is close to what the old xero was? Love to hear ideas of what to switch to.

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    Craig Byron commented  · 

    It's cluttered, overly complicated and disorientating. I got dizzy just looking at it. Seems like Xero are making another change for the worse for the sake of making a change. Can't get more than 20 invoices or 5 bills on a basic plan, but are subjected to endless fiddling that ruins the experience. It was once a clean simple, and intuitive interface, now it's a giant mess. Oh, and the price will go up to pay for this because of course.

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  2. 62 votes

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    Appreciate the interest this idea is receiving about the new homepage experience. Thanks for your input!

    It would be good to clarify here - when you say you'd like to search Unreconciled transactions, would you be wanting to do this across all banks at once, or within each bank widget?

    We don't have any plans around this right now, but are continuing to track the interest here.

    Craig Byron supported this idea  · 
  3. 68 votes

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    Awesome to hear you're getting a feel of the homepage, Charles. Thanks for taking your time to feedback on what changes would make the most impact for you.

    I'll make sure to share your feedback with our product teams. For now we'll get a sense of interest from others in the beta here, and I'll keep you updated if any plans for a global setting are made.

    Craig Byron supported this idea  · 
  4. 254 votes

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    Hi everyone, we appreciate the attention this idea has been getting. It's really good to hear how we can continue to improve the Homepage for our differing customers needs. We understand not all the widgets maybe useful to every user, and the 'Customise' button will let you add or remove widgets to reduce what you see on the Homepage.

    Taking on board feedback we're looking at the sizing of widgets and you'll find the 'Chart of Accounts' and 'Cash in and out' widgets are now smaller by default with an option to 'Make larger' - You can follow further updates for this on the idea here.

    We have plans to dig deeper into possible 'view' options (like the different levels of views being asked here) in the new year and I'll share further updates here when this gets picked up. 🙂

    Craig Byron supported this idea  · 
  5. 13 votes

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    Craig Byron commented  · 

    This unfiled option is so frustrating. Another example of Xero creating a "feature" without any consideration to how bookkeeping and accounting actually works in practice. I swear their development team has zero combined accounting experience.

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  6. 10 votes

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    Craig Byron commented  · 

    I just discovered this too, and have wasted my time creating a new budget that I can't use in xero in any meaningful way. Either allow a user to choose which budget they use in the watchlist or don't allow multiple budgets to be created so people don't fall into a trap of creating something of little value.

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  7. 190 votes

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    Craig Byron supported this idea  · 
  8. 57 votes

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    Craig Byron supported this idea  · 
  9. 25 votes

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     ·  7 comments  ·  Practice tools  ·  Admin →
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    Craig Byron commented  · 

    This is critical, I waste hours of time explaining why the estimate is wrong in Xero. Excess contributions, div 293, TFN WH opn interest for non-residents. Clients demand an acurate estimate and Xero really should understand this better.

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  10. 10 votes

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    Craig Byron supported this idea  · 
  11. 11 votes

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    Craig Byron supported this idea  · 
  12. 787 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

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    Craig Byron commented  · 

    I've spoken to multiple people from Xero about this, it's the same trained answer. "We hear you, I'll speak to those above, but I fear the decision hs been made and the higher ups know more than you, so suck it up" It was the same with the reports fiasco, you can't help but feel you are being asked to take your business to another platform.

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  13. 70 votes

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    Craig Byron supported this idea  · 
  14. 458 votes

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    Hey everyone, we've been following the conversation closely and we want to acknowledge how important this is for many of you.

    Atm, we’re on a long journey to provide more controls within Xero features that our customers need. Being such a broad idea that touches many areas of our platform, we’d like to encourage adding your votes to specific user permissions that matter most to you, such as:

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    Craig Byron commented  · 

    I'm an accountant with one employee using ledgers to produce financials for a number of clients. Ledger subscriptions that restrict accees to reporting to one user only are an expensive frustration. I either need to give them my credtentials to use to prepare those financials, or I need to upgrade to a subscription that costs 3 times as much

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  15. 482 votes

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    Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.

    Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:

    • what’s available in new invoicing right now,
    • timelines for features and enhancements going live in new invoicing, as well as
    • a comparison table between the classic and newer versions of invoicing.

    We'll be updating this page regularly.

    Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.

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    Craig Byron commented  · 

    Another hugely unpopular change going ahead regardless of feedback, there's simply no point using this platform.

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    Craig Byron commented  · 

    New invoicing, going the same way as the new reports and new coke. An unnecessary change that appears to only have been made to drive customers away and make the product worse not better. And of course someone has to pay for all this, so up the subsription fees go. There has to be a breaking point where you destroy the product enough to drive customers away for good, for the life of me I can't understand why you are **** bent on trying to get there as quickly as possible.

    There are a bunch of great ideas you could be doing, instead you are solely foucssed on wrecking all the good bits of the software. It's at the point where I can no longer in good conscience tell people Xero is the go to product, it's just not anywhere near what it was.

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