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XERO - TRUST YOUR USERS. If the new Invoicing is so good let your users transfer when they are comfortable with it rather than treating them like children and forcing them to change!

Come on and show some respect for your users who pay your wages!

Very important to show the invoice # copied from, I use this feature frequently and sometimes make mistakes and need to track back to this!

important to show the details relating to the history entries on an invoice i.e. the classic format includes what email address it was sent to, the new one doesn't...

Come on XERO stop being directorial and let your most valuable asset, your customers, decide which version of XERO they want to use.

Your customers know more about their business than you so give your customers the respect they deserve and stop being so dictatorial.

KEEO THE CLASIC INVOICE AS AN OPTION

Like many others, I too am angry that I have lost a lot of the Notes functionality. I need to be able to see what was done, what day, what time, and if I sent it somewhere show me the email address where it was sent. The new invoicing notes give me no clue as to what I did. Even the customer notes appear to have lost a lot of details- - please restore it!!!!

Why the billing customer address takes more than 1 min to be shown up on the page? Why tho whole new invoicing is sooooo slow? Did you actually use it by yourself?

Why the clock time of sending out invoices is not shown in the "History and notes" area anymore when moving to new invoicing? I thought the new one supposed to be better than old one???

Please add time (to the existing date) to the details to History of sending emails or making changes to the invoice or adding notes etc. These small details are very important.

I can't understand why the EMAIL I sent the invoice to isn't in the notes anymore!

We use this as proof to our customers of who and when we sent the email

I do hundreds a week so I don't cc myself on them!

Recoded items in the history just show the number of line items that were changed, but not which lines. This is not good. Please keep the classic invoicing at least until this is fixed.

Why is Xero NOT listening to us.. the New Invoicing has not got the features that we need, leave Classic invoicing in play or put the features into the New Invoicing that most small business need, I am sick of the time consuming steps that now are needed to do a simple invoice, draft or credit note. Even a small thing like it now takes 2 clicks on the Tab key to move to the Qty on an invoice, WHY?? let alone all the other items changed, Time to listen to the clients Xero. I'm trying out a free trial of Quickbooks & will migrate if Xero dosent listen and keep Classic Invoicing features in the New Invoice system

I wish to continue to use old invoicing. I do E Commerce and reconcile sales invoices to payments made via Afterpay Zippay Shopify Layby PayPal Klarna and use multi currency. Old invoicing works perfectly for me.

I still fail to understand why XERO is pressing the new Invoicing so much when there are so many other suggestions by users that are well supported (200+ in favor) but XERO will NOT implement.

The new invoicing is a shambles.

XERO PLEASE ADVISE US

1. why you constantly ignore the constructive suggestions by users.

2. why you are implementing the new system with such fervor.

There is so much that needs to be improved in the current system that has been requested by hundreds of users please do this first. Diverting resources as you have to the new invoicing just makes no sense.

IGNORE YOUR CUSTOMERS AT YOUR PERIAL

The new invoicing is the worst feature Xero’s has ever had! Designed by someone who hasn’t got a clue. My client does not want to use it. I do not want to use it. I prefer the classic. Why change something that works. I had trouble attaching PDFs and can’t put in tracking

Why is the History / Notes section no longer showing when invoices quotes etc are sent and to whom, this is a crucial part of our business as we have multiple supervisors & estimators we work for & have to be able to see if and when they received quotes & invoices. Also having problem with invoices showing Not Sent when have been… Clients not happy getting more than one invoice for a job as it gets resent by next person who sees it hasn’t been forwarded. If these things aren’t fixed very soon will have to go to Quickbooks who are also quite a bit cheaper and have PHONE customer support for problems to be fixed within minutes…5 min call back, can’t really beat that.

Does anyone find New Invoicing faster?! It is terrible, the tab function takes you off screen instead of the next box, the endless drop down boxes (not too bad when on touch screen but awful on laptop) and the notes don’t even make sense. I am trying to adjust to New before they retire Classic but honestly it just does not function appropriately for my needs in its current form. The ability to be able to say to someone sorry I can see that x viewed the invoice on y was brilliant for chasing payments - gone!

I copy invoices from Purchase orders and this audit trail is critical to our business. If you can't fix this please don't retire classic invoicing.

The New invoicing system still does not specify the 'Time' an Invoice was sent by email in the History & Notes section. The date & email address of who it is sent to has now been added but the 'Time' is still missing. This is crucial to us as we often are asked when a document was emailed to a customer/supplier. Its just so unprofessional when I can not say to them yes it was emailed to 'this' person at 'this' time. Please add this if you are insisting of keeping this 'New' Invoicing

@Katie - and the expected payment date is ESSENTIAL for the short term cash flow forecast in Xero analytics!

It would also be great if we could retain the 'add expected payment date' feature, this is really handy for credit control