Settings and activity
10 results found
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409 votes
An error occurred while saving the comment Pyroclassic Fires supported this idea ·
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104 votes
Hi everyone, we appreciate the interest his idea has received. Introducing the ability to add a discount amount was highly requested by our community. We recognise for customers that discount by % this means you'll need to enter a % symbol where y ou wouldn't have done so before.
With quite a few items drawing our teams attention at present we want to be upfront that developing a default option for discounts isn't in the pipeline atm. This is something we'll keep reviewing and consider as a future improvement in this space. If there is any change or progress around this I'll let you know on the idea, here.
An error occurred while saving the comment Pyroclassic Fires commented
New Invoicing Discounts
Apply percent discount by default on New invoicing.
We need the default discount to be a Percent not Dollar value. this is causing huge issues when I have to review every invoice. I am now having to get them all set to Submit for approval to ensure the correct value has been applied.
This is not the best use of my time when staff have been quite capable of applying the discount in the past.
It seems XERO have thrown everything out and started again with invoicing which has caused a heap of discontent with customers not to mention added work having to double check everything
I've been doing IT for over 40 years and same old same old. Developers think they know best how to run my business.An error occurred while saving the comment Pyroclassic Fires commented
I don't think you did ask your customer community. I do not know of any business that uses $ and not % and all the comments are to put it back in place. I don't think there ever been a Please default the discount to a dollar value.
Come on Xero stop being so patronising. We know what we have and we know what works. Start listening.An error occurred while saving the comment Pyroclassic Fires commented
This was a feature in the old invoicing and now takes a long time to do as extra key strokes and remembering it has changed.
ve already had invoices done with a $ rather than % which if I had not caught, would have cost us money.
Ive put all invoicing on to approve which now causes me to have to do an extra task on top of a busy schedule.Come on XERO, how about some UI testing before you roll stuff out
Pyroclassic Fires supported this idea ·
An error occurred while saving the comment Pyroclassic Fires commented
Be able to enter the discount without having to type the % on everyline.
Old invoicing did this and it now takes longer to do this for each invoice we do.An error occurred while saving the comment Pyroclassic Fires commented
Its the same in invoicing. I have my contacts already with the discount applied. I'm talking about those we offer a discount to outside of our regulars. This is a time wasting, frustrating ide when you are in the middle of doing invoicing and then realize you've added a $ value and not the % and have to go back and change. Its very embarrassing having our customers contact us saying we made a mistake.
I suggest you leave it as it was. I'm surely not the only client you have who have this issue. -
225 votes
Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes.
An error occurred while saving the comment Pyroclassic Fires commented
We need this at the bottom. If you have 50 lines in an invoice, having to scroll all the way to the top to Save is a pain in the proverbial.
An error occurred while saving the comment Pyroclassic Fires commented
So you'll just do as you please yet again
Leave the invoicing alone!!! From the user feedback being submitted, can you not understand this, your business analysts don't do a great job as we constantly get what Xero thinks is best not what is actually beneficial to our business.
Pyroclassic Fires shared this idea ·
An error occurred while saving the comment Pyroclassic Fires commented
New invoicing
Put the save at the bottom like before. Its a pain having to scroll up on an invoice that in very long (50plus lines) to save.Why does XERO think they know best and not ask users how things should work, user experience counts!!!!!
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719 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
An error occurred while saving the comment Pyroclassic Fires commented
We need to see the date/time, who it was sent to and the seen detail. When we often ask about invoice payments we are often told it was not received and we can show it has and to who.
Also as a legal document, we can use the details in the history if needed. I've worked at other companies where this has been tabled in court during a dispute between parties and it was accepted as proof.An error occurred while saving the comment Pyroclassic Fires commented
I cant see email to and when either.
This is crucial especially when there may be a legal requirement to prove this was done. Which we have had to prove this previously.Please leave classic in unitl all the issues are fixed.
Pyroclassic Fires supported this idea ·
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336 votes
Hi everyone, to front foot some of the recent comments we will not be bringing back classic invoicing. With developments continuing within new invoicing, we do want to let you know that our product teams are highly engaged with your feedback and the ideas for new invoicing on the site.
We understand there's good interest in being able to add a payment directly from the invoice screen and appreciate the efficiencies expressed by customers in being able to do this. At present we're reviewing this feature and will move the idea across to Under Review. I'll be back to share more on the outcomes. Thanks
Pyroclassic Fires supported this idea ·
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400 votes
Thanks for your continued engagement with us through this idea, team. As mentioned in my last update this idea spans different areas that you see defaults automating and improving efficiencies in how you invoice with Xero.
Since my last update, we've released some keyboard shortcuts to help with navigation and entry in some areas of invoicing, and we delivered the ability to invoice to your contact groups within the new experience.
As mentioned while we don't have plans for changing the behaviour of the select options when sending an invoice, these are driven by your last selection, using web browser settings.
Recently, we made a slight change to the way defaults are applied when you copy and invoice for a contact. So, now when you copy and invoice to the same contact defaults from their contact will be applied to the draft invoice, which aligns with the way this worked…
Pyroclassic Fires supported this idea ·
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790 votes
Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product.
We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage.
As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…
Pyroclassic Fires supported this idea ·
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78 votes
An error occurred while saving the comment Pyroclassic Fires commented
I have this happen a lot and have to do a screen shot to send when asked about Overpayment that has shown up on a statement.
Pyroclassic Fires supported this idea ·
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27 votes
An error occurred while saving the comment Pyroclassic Fires commented
Display the Group data for a contact or a customer in the Customer Tab instead of having to go to each individual customer to see what group they are in. Maybe even export the Group data to excel. Currently you can open the Group to see who is listed but not when you are looking at your Customer List.
Pyroclassic Fires supported this idea ·
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127 votes
An error occurred while saving the comment Pyroclassic Fires commented
This would be the best feature. We often miss expenses as we dont go in there every day. and if an expense is rejected we need to be able to let the submitter know so it can be rectified in a time manner.
Pyroclassic Fires supported this idea ·
Please turn this off or give us the option to use. its useless in its current form