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It is crucial for History Notes to include date/time of when invoice was sent and to whom it was sent to within an organisation. There are multiple Supervisors within each builder we do work for, and I need to be able to see who it was sent to.

Every time we go to each step of order processing a different email is sent and the "history" may say "sent", but to whom was it sent to?

There is no way to check what has gone before...this is an ACCOUNTING program so as to account for things...

Hi Kelly, also under History of the individual invoice screen, it only says 'The invoice has been sent through by invoicing.xero.com. Can you please have the recipients email addresses shown (just like in classic invoicing)?

Hi, I am already Mad as **** since Workflow Max is being cancelled. If Xero is going to force all users to use this inferior "NEW" invoicing, I'll start looking around now to change to another platform.

Please, please keep classic for those that want it. I need text boxes as I need to enter a different address on every single invoice. These are job sites and is compulsory on our invoices for us to be paid. I also need to change times etc. You have not thought about all types of customers that may use your product. Typing and tabbing through sections is quicker and easier than being forced to use drop down boxes.
As for reconciling, I get paid for multiple invoices all at once and this could be 100 invoices. I need to be able to check boxes to reconcile them all at once.

I agree that the history and notes section is lacking since the update.

Being able to see when and to whom an invoice was sent after the initial send is what we are missing.

Invoice in our industry are changing regularly, people are changing their minds, plans and budgets are changing. So the invoices get updated to reflect these change. And invoice get emailed out again. But there is no record that it was sent again. When multiple people are working on invoices it is hard to know if something has been missed.

It is imperative to have the email address, date & times for when the Invoice was sent when you are chasing money to prove when it was originally sent etc & to who.

Why does it say "marked as not sent" when it is a draft.
It doesn't state if created by repeating schedule.

Please revert back. Thanks.

The history no longer show what email that the invoices were sent to. I can't understand why features already in place would be removed with the "improvements."

Agreed with many of these comments. The simplification of the history is super frustrating. When I'm wanting to see the time (not just date) that something occurred, I'm now needing to swap back into Classic. That's ridiculous. Don't hide information from your customers!

Please keep the history on an invoice as it was in the classic invoicing system. Information such as the email address the invoice was emailed to is important information that is being lost. I have also found the search functionality not working well when searching on inventory items when doing an invoice. Not all inventory items are being displayed when doing a search and it has inconsistent results from one invoice to the other.

Dear Xero.

I’m all for change, but it needs to add value and help productivity.

In the classic invoicing, I could track purchase orders that were created via "Copy to…Purchase Order" directly from the Customer Invoice History. This function is CRUCIAL to my business, and because this function is not available on the new invoicing, Xero forces me to keep using the current invoicing platform.

Another question, why do I need to re-attach all documents if I create a Bill from a Purchase Order? – It’s wasting time.

Petition for Xero Executives Regarding Alleged "Improvements"

https://central.xero.com/s/question/0D53m00009n36b9CAA/petition-for-xero-executives-regarding-alleged-improvements

You have also removed who you have sent an invoice to in the history. Thisnis important as we send invoices /! delivery notes to multiple people and without receiving email in the history it becomes next to useless

I have decided to trial your new invoicing for the 2nd time since Xero is now forcing us to... as you'll be removing classic invoicing at the end of the year... our whole team have trialled the new invoicing and we have all aborted as we do not like it and it SLOWS US DOWN! It certainly is NOT faster. When I review invoices, we have multiple documents attached to the invoice. I open all these to reconcile the invoice that has been drafted, before I can approve and send. The new invoicing system, opens each document up in a new tab. Classic invoicing has the pop up window and I can just click next for each view. Now I have to toggle between multiple tabs and work on two screens. It is slow and is adding at least 5min to each approval and we have LOADS of invoices. Your new system also does not keep track of who we emailed the invoice to. We have multiple departments per client and we like to refer to the prior invoice to see who we have emailed the invoice to. That log has not disappeared in history and notes. You have also removed the expected date button in history and notes as we add in another date before exiting out of the invoice. Now we have to go to awaiting approval and search for the invoice to add the date. This adds TIME. And there are a few clients that we have to manually send the invoice to, as their inboxes will not accept invoices sent from Xero due to security reasons. With the old system, we could mark the invoice as sent to show that we have sent it. The new system just reflects as not sent. Now we have to go into the invoice and manually check a box. I fear November as this system is CLUNKY. It's not streamlined.

Keep the Classic Invoicing New Invoicing is not faster & is missing key features that classic has!

Need the time stamp on History & Notes. We have lost this function on the New Invoicing!! Also need to see who the email was sent to! We use this function ALOT.

I totally agree with this, we have the same problem. We have copied and pasted details from the old system in the notes to the new system as we need these details and they are not give in the new system. Also when you email the invoice in the new system it just says sent. The old system says who its been sent to. I think the new system is more time consuming and has lost a lot of it's really useful features.

New invoicing is s***! Classic invoicing is far, far better. At least give your customers an option.

new invoicing is ****... Keep the old one and add packing slips in..

History no longer displays a timestamp just a date, so you have no idea how far apart actions occurred. It can be incredibly frustrating when troubleshooting, especially when the timestamp data is available but is being concealed. Makes Xero sense!