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  1. 291 votes

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    Tracey G supported this idea  · 
  2. 207 votes

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    Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes. 

    Tracey G supported this idea  · 
  3. 367 votes

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    Hi community, we’ve just released some new keyboard shortcuts to new invoicing, that cut down the number of mouse clicks and help you perform actions on your invoice with some simple keyboard entry options. 

    There’s a range of different shortcuts that you can explore, and in particular a few that I wanted to call out for ‘Approve’ options that I know will be of most interest to you, here;

    • Approve (Ctrl-Alt-A OR Cmd-Opt-A on a Mac)
    • Approve & add another (Ctrl-Alt-O OR Cmd-Opt-O on a Mac)
    • Approve & print PDF (Ctrl-Alt-R OR Cmd-Opt-R on a Mac)
    • Approve & email / send eInvoice (Ctrl-Alt-E OR Cmd-Opt-E on a Mac)

    While you get used to the combinations of shortcuts our product team have added small prompts to highlight these in the product, and if you’d like to view the full list of options you can see them all on Xero Central

    Tracey G supported this idea  · 
  4. 370 votes

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    Appreciate your feedback on how you'd like to see new invoicing improved to create more efficiency processing sales with Xero. There are a couple of different requests around defaults looped into this one idea that would be good to unpick and keep separate so we can keep you updated on any progress for each individually. 

    For interest around being able to set a default for the 'Approve and Send' button - There's an idea that's been started for this here that I'd recommend joining.
    Kathy, your recent comment sounds more like the ability to be able to send invoices to a contact group with new invoicing - we totally get the interest in this too and have an idea for this here that you can follow.
    Taking on board feedback we have made a change with the new send experience so now, selections for 'Include PDF of invoice' and 'Send…

    Tracey G supported this idea  · 
  5. 662 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

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    Tracey G commented  · 

    I do NOT WANT TO GO TO THE NEW INVOICING!

    I am receiving many emails from Xero to change over.
    The - in Xero pop ups to change to new invoicing are numerous

    no
    no
    No
    NO

    I dont want to do it.

    Tracey G supported this idea  · 
  6. 440 votes

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    Hi everyone, to keep you updated on this idea work in this space will provide the ability to add a new blank row to your invoice one at a time. Once added you'll also have the ability to drag and drop the row to where you'd like it placed in your invoice, which we know some customers use to help format their invoices and space lines out.  

    I appreciate that some customers have mentioned wanting to add multiple blank rows at once, and want to be open that this isn't planned with this release.

    Being under development atm, we plan to have this to you all before classic invoicing is retired and I'll be back as soon as it's out to let you know, here.

    Tracey G supported this idea  · 
  7. 330 votes

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    Tracey G supported this idea  · 
  8. 396 votes

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    Thanks to everyone that participated in and shared back on the team’s research in the new invoicing layout. Taking your feedback on board our teams have made some improvements to the layout of new invoicing, including changes to the layout of fields and buttons.
    By rearranging and condensing space between fields, you’ll find there is less white space than previously shown, making it easier to navigate and tab through fields when entering your invoices.

    We’re actively looking into changes within the invoicing grid that’ll go further to condensing information on the screen and reducing actions when entering your invoices. We’ll update as there is more information to share on this.

    Tracey G supported this idea  · 
  9. 782 votes

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    Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year. 

    We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow. 

    Thanks for staying engaged with us on changes that’ll help you through the idea here.

    To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…

    Tracey G supported this idea  · 
  10. 608 votes

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    Hi everyone, leading on from my last update we have now released improvements to eInvoicing for those in the UK! With the latest change you'll now find we've made it easier for you to opt-in to receive your Xero subscription bill via eInvoicing. You can now do this from your online invoice (My Bills page) instead of through the Billing contact page. Helping save you time and reduce manual data entry every month.😁
    We understand there are other regions that'd still like to see this functionality developed and we'll shift back to submitted and share when there is news of moving this further afield.
    We also wanted to address the recent comment of data sharing - We'd like to confirm that Xero do not share data with Peppol.com. We use the Peppol network and the subscription invoices are sent using our wholly owned provider, Tickstar.

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    Tracey G commented  · 

    Please please please please

    tick your box to add a pdf to the email with the invoice.
    thats it.

    We all have to do it for our customers - please do it for us.

    I do not want to sign up to another outside source.

    I would just like to have our pdf invoice attached to the email so I can forward the email to my xero draft bills. That is all.

    Please do this - tick your box.

    thank you

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    Tracey G commented  · 

    In Xero when I send out an invoice to my customer a link is automatically included in the email with the options to:

    - include files as attachments
    - include PDF attachement
    - Send me a copy (my email)

    Can you please "Include a PDF" when you email out our monthly invoice?
    Also, can you send the email directly to my draft bills email address?

    that would save some time...

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    Tracey G commented  · 

    Can Xero email the invoice as a PDF to our 'Files xero email address' instead of an email with a link?
    That way when the transaction line appears in bank feeds I can just add the pdf invoice from 'Add from file library...'

  11. 138 votes

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    Thank you for your engagement on this idea. To help explain a little on how this works in the Account Transactions(AT) report - what shows in the Description field when running the report is dependent on the type of account you're running the report for.

    For example, when running the AT report for a bank account, transactions will show the Contact name in the Description field. This is because the detail that is entered on each description line in the body of a transaction relates to the account the line item is coded to. 

    To see the detail, you'll need to run the report for the account code, not the bank account. This is also how the report works for some other accounts such as the system sales tax account, Account Receivable, and Accounts Payable.

    If you're trying to find the account a bank transaction or system account line has…

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    Tracey G commented  · 

    Maybe Xero should change the heading in the report:

    FROM Description
    TO Contact

    That way when looking at the report we know what factual information is in the report. As in * if the heading is Description - I would automatically look for descriptions that have been entered in previous steps.
    If the heading is Contact - I would expect nothing else, as disappointing as that is, at least heading would match the information in the report.

    Contact = Contact
    Description = Description

    NOT as it is now..
    Description = Contact

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    Tracey G commented  · 

    Question.
    What report can give you the description?
    Not the description = contact name.

    If I need to combine reports, annoying, but ok - but which report shows the description in it please?

    Tracey G supported this idea  · 
  12. 28 votes

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    Tracey G commented  · 

    Hi Tegan,

    Have you had a look at the templates? Under the Organisation settings / Invoice settings.
    Click the arrow for the +New Branding Theme. Choose Custom.dox
    This will download a .Zip file. I have attached the 'purchase' doc image.
    You could have a play around with this and see if you can have it look like what you are after.

    Then upload it and see if it will work for you. With what Xero can do I think this might be your best option.

    I changed the sales invoice into a delivery docket for our boys and it works well enough, removing the $$ etc. Still playing with it though as not 100% happy - just need time to try and have the doc do what Im after.

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    Tracey G commented  · 

    Printing a bill PDF - I use these for making payments for multiple small receipts. I attach the receipts to the bill and print the pdf and hold in my payables to pay folder.
    When I print the PDF the output looks more like an invoice to a customer than a bill / invoice to pay.

    I would like to alter the Bill pdf for easier identification - make the vendor (and staff name) Bold and a larger font so it stands out - wastes time looking for the vendor name opposed to the vendor invoices in the file.

    Tracey G supported this idea  · 
  13. 376 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Tracey G commented  · 

    This is a problem with junior staff seeing information they should have no access to and breaches workplace contracts.
    I suppose at least we can see who made the change - but not the why why why

    Tracey G supported this idea  · 
  14. 57 votes

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    Tracey G supported this idea  · 
  15. 259 votes

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    Tracey G commented  · 

    This is a great idea!

    I am working with 4 files and I have folders and stationary coloured to match each company Im working on - reports going to the monthly meetings are submitted in matching coloured physical files.

    What a terrific idea!

    Tracey G supported this idea  · 
  16. 2 votes

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    Tracey G commented  · 

    Uncoded statement lines report available under 'Manage Account' and preset to that bank account.

    If this report was available under the Manage Account arrow it would be much easier to find and print/process.

    Otherwise you need to click click to bank accounts etc

    Tracey G supported this idea  · 
  17. 22 votes

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    Tracey G commented  · 

    This would be a godsend with multiple screens open - if i change the screen resolution larger it effects other programs I use.

    Having larger font when invoicing etc trying to check for wording - would be very helpful.

    Tracey G supported this idea  · 
  18. 28 votes

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    Tracey G supported this idea  · 
  19. 18 votes

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    Tracey G commented  · 

    This would be great to have access to!

    I need to give this report to my manager to show what receipts I need rather than wasting time copy and paste to a document for printing or typing out...argh!!

    YES please. If we have access to bank feeds - we should have access to this report to chase what is missing.

    Tracey G supported this idea  · 
  20. 27 votes

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    Tracey G supported this idea  · 
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