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  1. 263 votes

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    Jenny Draper commented  · 

    It is a fundamental requirement for these employees to keep timekeeping records (Timesheets) and under relevant Commonwealth workplace laws it's an employers requirement to "make and keep accurate and complete records for all of their employees".

    So when these salaried employees submit a timesheet & it is 'approved' the hours transfer to the pay run for the period, BUT they are not being paid for the hours worked, they are being paid salary so are paid their set salary/52 weeks.

    When will Xero FIX this issue and become ATO COMPLIANT?

    Jenny Draper supported this idea  · 
  2. 237 votes

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    Hi everyone, we assure you that our leadership and those that can make a difference to the new invoicing experience are aware of your comments and all the feedback of how we can improve this space for all our customers.
    Product ideas here have been specifically designed so we can ensure we have a channel and are getting our customers feedback to the teams and people to consider, plan and prioritise change to impact and make a positive difference to our users experience in all our products. For example - every week all the feedback (every one of the comments) goes to the new invoicing team and has been read by leadership including our CPTO.

    Individual personal details have been removed from commentary in this thread as it goes against part of our Community Guidelines.

    There are really important reasons why we must go forward with sunsetting classic invoicing…

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    Jenny Draper commented  · 

    Chris, https://www.infusionsoftware.co.nz/ looks good, But I really like the look of Odoo - https://www.odoo.com/, so I''m looking at transferring to that (it also looks like the good old Xero)

    Jenny Draper supported this idea  · 
  3. 2 votes

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    Jenny Draper supported this idea  · 
  4. 3 votes

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    Jenny Draper commented  · 

    100%

    The amount of wasted white space, form spacing, and gaps is INSANE!!!!!!!!!!!!!!!!

  5. 3 votes

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    Jenny Draper commented  · 

    Yes, the amount of wasted open space in reports, desktop, workspace is unbelievably frustrating

    Jenny Draper supported this idea  · 
  6. 2 votes

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    Jenny Draper shared this idea  · 
  7. 966 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

    Jenny Draper supported this idea  · 
  8. 211 votes

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    Jenny Draper supported this idea  · 
  9. 44 votes

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    Jenny Draper supported this idea  · 
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    Jenny Draper commented  · 

    It is a a fundamental requirement for these employees to keep timekeeping records (Timesheets) and under relevant Commonwealth workplace laws it's an employers requirement to "make and keep accurate and complete records for all of their employees".

    So when these salaried employees submit a timesheet & it is 'approved' the hours transfer to the pay run for the period, BUT they are not being paid for the hours worked, they are being paid salary so are paid their set salary/52 weeks.

    When will Xero FIX this issue and become ATO COMPLIANT?

    **NOTE: I sent a query on This & the reply from the 'specialist' was...
    >> "If xxxxxxxxxx are on an annual salary, meaning you don't want their timesheet information pulling through to each pay run, we would suggest using timesheets outside of Xero to report the hours worked. Approved timesheets in Xero Payroll will always override the employee's Pay Template.

    Alternatively, the rate can be amended in the employee's payslip once the timesheet information has pulled through, to reflect the annual salary.

    There is the option to leave the timesheets unapproved in Xero, as only approved timesheets flow through to the pay run, however we would not recommend this as unapproved timesheets can cause issues. For example, it's not possible to change the pay calendar assigned to an employee while they have unapproved timesheets, meaning if you ever needed to change these employees pay calendars all unapproved timesheets would first need to be deleted.

    And mysteriously I was unable to add to the "Discussion Thread" my disgust at this issue

  10. 245 votes

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    Hi community, we've released our first update to history and notes of new invoicing, where you can now view more detail of changes such as where an issue or due date has been altered or the amount of your invoice is changed. There's more improvements for this space coming soon and I'll keep you up to date with these, here. 

    Jenny Draper supported this idea  · 
  11. 217 votes

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    Hi all, thanks for feeding back on the ways you work with invoicing and what you'd like to see with new invoicing in Xero.

    Our team are reviewing the flow when copying an invoice and having the contact name automatically populate.

    In the way this currently works, once you add a contact to the new(copied) invoice any defaults you've applied to a contacts record will then be applied to the invoice. This flow of default application is something the team will consider as part of their review and what works best for majority of users.

    Jenny Draper supported this idea  · 
  12. 138 votes

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    Jenny Draper supported this idea  · 
  13. 77 votes

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    Jenny Draper supported this idea  · 
  14. 43 votes

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    Jenny Draper supported this idea  · 
  15. 63 votes

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    Jenny Draper supported this idea  · 
  16. 283 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

    Jenny Draper supported this idea  · 
  17. 419 votes

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    Hi community, we can see there’s lots of interest in this idea and appreciate all your feedback and comments. We absolutely understand the value that unapproving a bill would bring to your businesses. Unfortunately, while the concept is quite simple, the technical implementation within Xero is highly complex.

    The good news is that our Product team is still keen to solve this problem for you. They have a possible solution and would love to hear your response to validate their thinking.

    Put simply, instead of "unapproving", the solution would bundle the following tasks into a single action so that you can effectively "unapprove" a bill much faster.

    • Void the bill
    • Copy the bill
    • Reattach any files (IF any) from the voided bill to the copy of the bill

    A primary caveat to this is you could only action one bill at a time. So, if you had multiple bills that…

    Jenny Draper supported this idea  · 
  18. 38 votes

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    Jenny Draper supported this idea  · 
  19. 56 votes

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    Jenny Draper supported this idea  · 
  20. 57 votes

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    Jenny Draper supported this idea  · 
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