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  1. 9 votes

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    Hi Karen, appreciate you shared this feedback sometime ago. Looping back to better understand your idea here - Is there a specific part of Xero you find shows too much white space?

    This will help when sharing your feedback with our product teams internally.

    Jenny Draper supported this idea  · 
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    Jenny Draper commented  · 

    Can we PLEASE PLEASE loose the irritating vacant white space on timesheets.

    They are so **** spread-out, with unnecessary gaps so that the page needs to be rolled left & right and up & down just to process ONE timesheet.

    Why is Xero being "dumbed down so much??? It is beyond frustrating

  2. 79 votes

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    Jenny Draper commented  · 

    @Steve-Jansen. 100% the Quickbooks Suite. Their software and Practice Management is brilliant. they have improved 1000 fold over the years and they are extremely good. I'm in the process of transferring my business over ready for all clients at EOFY to move

    Jenny Draper supported this idea  · 
  3. 782 votes

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    Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year. 

    We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow. 

    Thanks for staying engaged with us on changes that’ll help you through the idea here.

    To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…

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    Jenny Draper commented  · 

    Paul Kampe, you're 100% correct!

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    Jenny Draper commented  · 

    "TAB( arghhhhhhhhhhhhhhhhhhh) to select a highlighted contact

    Jenny Draper supported this idea  · 
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    Jenny Draper commented  · 

    Chris, https://www.infusionsoftware.co.nz/ looks good, But I really like the look of Odoo - https://www.odoo.com/, so I''m looking at transferring to that (it also looks like the good old Xero)

  4. 27 votes

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    Thanks for your idea, Sarah - We'll get a sense of the interest here.

    Perhaps in the meantime you could look to use the Archive and restore options for an account in your chart of accounts as a way of managing this? 

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    Jenny Draper commented  · 

    Yes, this wourl be great for large saccounts and we are balancing many accounts, and reconciling / finalising each one, and being able to LOCK them.

    Kelly - Sorry, but what the heck!!! ARCHIVING is a ridiculous idea!!!!!!!!!!!

    Jenny Draper supported this idea  · 
  5. 3 votes

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    Jenny Draper commented  · 

    Hi,

    I have AGAIN had a client who has none a payroll & changed the reported IAS figures. Can we please have a separate LOCK DATE for payroll & super please please.
    Does anyone else have this issue??

    Jenny Draper shared this idea  · 
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    Jenny Draper commented  · 

    Can we PLEASE have a separate Lock Date for Payroll. I have had many incidents where I have prepared an Activity Statement ( PAYG), and the client reverts a pay run to draft, makes a change AFTER THE ENDOF MONTH AND IAS CREATION, and then we have to re-calculate and re-submit IAS for signature.

    The lock date is unable to be added as the ACCOUNTS are still being reconciled, but the payroll is complete.

    This will also be extremely helpful at EOFY.

  6. 662 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

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    Jenny Draper commented  · 

    AAAAAAAAAAARRRRRRRRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGGGGG XEROOOOOOOOOOOOOOOOOOOOO
    LISTEN!!!!!!!!!!!!!!!!!!!!!!

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    Jenny Draper commented  · 

    Laurette, I'm with you - I WANT the option to amend invoices AFTER they have been approved. It's the ONLY feature in new invoicing that works

    Jenny Draper supported this idea  · 
  7. 415 votes

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    Jenny Draper commented  · 

    It is a fundamental requirement for these employees to keep timekeeping records (Timesheets) and under relevant Commonwealth workplace laws it's an employers requirement to "make and keep accurate and complete records for all of their employees".

    So when these salaried employees submit a timesheet & it is 'approved' the hours transfer to the pay run for the period, BUT they are not being paid for the hours worked, they are being paid salary so are paid their set salary/52 weeks.

    When will Xero FIX this issue and become ATO COMPLIANT?

    Jenny Draper supported this idea  · 
  8. 2 votes

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    Jenny Draper supported this idea  · 
  9. 3 votes

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    Jenny Draper commented  · 

    100%

    The amount of wasted white space, form spacing, and gaps is INSANE!!!!!!!!!!!!!!!!

  10. 5 votes

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    Jenny Draper commented  · 

    Yes, the amount of wasted open space in reports, desktop, workspace is unbelievably frustrating

    Jenny Draper supported this idea  · 
  11. 2 votes

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    Jenny Draper shared this idea  · 
  12. 1,177 votes

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    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

    Jenny Draper supported this idea  · 
  13. 259 votes

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    Jenny Draper supported this idea  · 
  14. 53 votes

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    Jenny Draper supported this idea  · 
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    Jenny Draper commented  · 

    It is a a fundamental requirement for these employees to keep timekeeping records (Timesheets) and under relevant Commonwealth workplace laws it's an employers requirement to "make and keep accurate and complete records for all of their employees".

    So when these salaried employees submit a timesheet & it is 'approved' the hours transfer to the pay run for the period, BUT they are not being paid for the hours worked, they are being paid salary so are paid their set salary/52 weeks.

    When will Xero FIX this issue and become ATO COMPLIANT?

    **NOTE: I sent a query on This & the reply from the 'specialist' was...
    >> "If xxxxxxxxxx are on an annual salary, meaning you don't want their timesheet information pulling through to each pay run, we would suggest using timesheets outside of Xero to report the hours worked. Approved timesheets in Xero Payroll will always override the employee's Pay Template.

    Alternatively, the rate can be amended in the employee's payslip once the timesheet information has pulled through, to reflect the annual salary.

    There is the option to leave the timesheets unapproved in Xero, as only approved timesheets flow through to the pay run, however we would not recommend this as unapproved timesheets can cause issues. For example, it's not possible to change the pay calendar assigned to an employee while they have unapproved timesheets, meaning if you ever needed to change these employees pay calendars all unapproved timesheets would first need to be deleted.

    And mysteriously I was unable to add to the "Discussion Thread" my disgust at this issue

  15. 396 votes

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    Thanks to everyone that participated in and shared back on the team’s research in the new invoicing layout. Taking your feedback on board our teams have made some improvements to the layout of new invoicing, including changes to the layout of fields and buttons.
    By rearranging and condensing space between fields, you’ll find there is less white space than previously shown, making it easier to navigate and tab through fields when entering your invoices.

    We’re actively looking into changes within the invoicing grid that’ll go further to condensing information on the screen and reducing actions when entering your invoices. We’ll update as there is more information to share on this.

    Jenny Draper supported this idea  · 
  16. 63 votes

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    Jenny Draper supported this idea  · 
  17. 82 votes

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    Jenny Draper supported this idea  · 
  18. 320 votes

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    Hi everyone, thanks for the idea and support here. We appreciate all the valuable feedback and ideas shared regarding the ability to split batch payments when reconciling, and understand it currently takes extra steps to reconcile when a single invoice among a batch has been paid, or when there are multiple payments to the same entity for different invoices.
    Being transparent, we don’t have direct plans for making this change within the foreseeable future but if anything changes in this space, we’ll update you on this idea!

    Jenny Draper supported this idea  · 
  19. 553 votes

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    Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

    We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

    That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

    Jenny Draper supported this idea  · 
  20. 69 votes

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    It's good to know the small changes that can make a difference to our customers. Thank you for all sharing with us on the idea, here. Our team are looking into a solution at the organisation level, that'd enable you to remove the Date from footer for all reports exported to PDF. While they explore this we'll move the idea to Under review and I'll be back to share more as this moves along.

    Jenny Draper supported this idea  · 
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